Customer Reviews for Singer - 4452 Heavy Duty Sewing Machine - Gray
Customer Rating
1
Very Misleading use of "Heavy Duty"
on October 9, 2022
Posted by: spbrick
from Two Harbors, MN
Two of these 4452 machines broke on me in less than the first two months of use. I was simply sewing hook and loop material on to polyester strap webbing. There is actually nothing heavy duty about sewing these types of materials except the are a little thick. I chose to use a #18 leather needle because that type of needle has a cutting top which would make it easier on the machine. They still broke dispute the extra precautions I took to protect the machines. I was even hand turning the stitches over strap layers and using the Singer so called walking foot. Their walking foot is not a walking foot. Using the term walking foot to describe this foot is simply misleading as well as the term "Heavy Duty". At best, this machine should be described as robust home sewing and definitely not "Heavy Duty".
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, October 10, 2022
Thank you for contacting Singer Customer Care regarding your Singer Heavy Duty model 4452 sewing machines and allowing us the opportunity to provide a positive experience. I am showing that we have received your email and one of our representatives will be contacting you soon. If you need further assistance, please reply directly to the representative you are working with. Thank you.
Written by a customer while visiting singer.com
Customer Rating
1
Don’t buy
on November 28, 2022
Posted by: Sehs
from Canada
I bought this 2 months ago and it completely stopped working the other day. I called singer to see what can be done about this and how to warranty it however I was told that “you don’t live near a warranty centre therefore nothing can be done.” Ridiculous for the price especially since the machine was well taken care of and properly oiled. Will not be purchasing a singer machine again.
No, I would not recommend this to a friend.
Response from singer.comBy Sherry, Customer Care, December 1, 2022
Your review is very concerning to us and we are sincerely concerned regarding the issues you've had with your Singer machine. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Customer Rating
1
Major Dissapointment
on January 18, 2023
Posted by: Gavin
from South Carolina
I have had singers for a very long time, 15-1's, industrials 111w155 but today I bought a 4452 and the thing was so out of time that I stitched a straight stich about 8 inches long and then it all went down hill fast, out of time, feed dogs not moving the material stitch selector dial unable to rotate to a selected stitch....I was so tuned into enjoying my new singer but my excitement of it features and supporting another singer product was destroyed....tried to get some tech supportto explain all of this and all I got was " chat" from a singer chat box robot...groan!
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, January 19, 2023
Thank you for contacting us regarding your Singer Heavy Duty model 4452 sewing machine issues and allowing us the opportunity to provide a positive experience. I am showing we have recieved your emails and will be contacting you soon. If you need further assistance, please reply directly to that representative when you receive the response to your email.
I bought a Singer after owning Kenmore and Brother sewing machines for 40 years. Its a good machine, has a lot of power, can sew through multiple layers of fabric with ease which is what I was looking for. The only downside is the sewing table is smaller than what I had expected. It's about 3 inches shorter in length and 2 inches in width which may not seem much but is a necessity when working with large projects. I guess manufacturer has to cut cost somewhere!
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1
Was great until it wasn’t
on October 10, 2023
Posted by: Ocr27
from Pennsylvania
Husband bought this for my birthday last year. i have used it a handful of times to repair a few things to get comfortable with it. Now the feed dogs aren’t working right, it’s jamming, bird nests every single time. I have rethreaded , checked bobbin,needle the whole 9. Singer only gives a measly 90 days and directed me to repairs 3-4 hours away. Practically brand new machine is going to get booted to the garbage. No one around me services sewing machines, and now we’re out money. Heavy duty my rear end. Thanks for nothing singer. I’ll never own another one!
No, I would not recommend this to a friend.
Response from singer.comBy Stacy, October 10, 2023
We are sorry to hear you had such a negative experience with your purchase. We will pass your feedback along to our product quality & design team who continually work to improve our assortment. If you are in need of assistance, please email us at https://www.singer.com/email-us and a trained Customer Care agent will be happy to assist you. We apologize again for your negative experience and look forward for the opportunity to correct this.
Thank you,
Written by a customer while visiting singer.com
Customer Rating
5
Fast and reliable
on February 23, 2024
Posted by: Wolfgang
from Burlington vt
[This review was collected as part of a promotion.] My family owns two of theses. They are deeply reliable and have all the functions a average sewer could want
This machine is living up to its "HEAVY DUTY" name!!! I made this review for 4 stars as I find the bobbin winding process strange and a challenge to do (this is not my first machine, my first machine was my mom's featherweight singer, but I also have a babylock and a Janome basic machines). Also the threading of the machine is odd & cumbersome and makes a mess of your sewing if off at all. The last step before threading the needle is cumbersome and challending to do.
But once it's setup it flies through my denim jacket!!!!