I bought a Singer after owning Kenmore and Brother sewing machines for 40 years. Its a good machine, has a lot of power, can sew through multiple layers of fabric with ease which is what I was looking for. The only downside is the sewing table is smaller than what I had expected. It's about 3 inches shorter in length and 2 inches in width which may not seem much but is a necessity when working with large projects. I guess manufacturer has to cut cost somewhere!
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1
Was great until it wasn’t
on October 10, 2023
Posted by: Ocr27
from Pennsylvania
Husband bought this for my birthday last year. i have used it a handful of times to repair a few things to get comfortable with it. Now the feed dogs aren’t working right, it’s jamming, bird nests every single time. I have rethreaded , checked bobbin,needle the whole 9. Singer only gives a measly 90 days and directed me to repairs 3-4 hours away. Practically brand new machine is going to get booted to the garbage. No one around me services sewing machines, and now we’re out money. Heavy duty my rear end. Thanks for nothing singer. I’ll never own another one!
No, I would not recommend this to a friend.
Response from singer.comBy Stacy, October 10, 2023
We are sorry to hear you had such a negative experience with your purchase. We will pass your feedback along to our product quality & design team who continually work to improve our assortment. If you are in need of assistance, please email us at https://www.singer.com/email-us and a trained Customer Care agent will be happy to assist you. We apologize again for your negative experience and look forward for the opportunity to correct this.
Thank you,
Written by a customer while visiting singer.com
Customer Rating
5
Fast and reliable
on February 23, 2024
Posted by: Wolfgang
from Burlington vt
[This review was collected as part of a promotion.] My family owns two of theses. They are deeply reliable and have all the functions a average sewer could want
This machine is living up to its "HEAVY DUTY" name!!! I made this review for 4 stars as I find the bobbin winding process strange and a challenge to do (this is not my first machine, my first machine was my mom's featherweight singer, but I also have a babylock and a Janome basic machines). Also the threading of the machine is odd & cumbersome and makes a mess of your sewing if off at all. The last step before threading the needle is cumbersome and challending to do.
But once it's setup it flies through my denim jacket!!!!
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
3
Good but.... light extremely dim
on March 1, 2024
Posted by: DonF
from Los Angeles
Good machine. I learned to sew on my mother's 1965 Elna. It basically did what this one does, except the Elna had a metal case, and a light that was good. The LED light on the Singer is a HUGUE step backwards. It may as well be off. You need another light in the room to be able to use the machine. Otherwise, it seems to do all I ask of it. Runs relatively smoothly, controls work as they are supposed to....
I would recommend this to a friend!
Response from singer.comBy Carrie, March 8, 2024
We're sorry to hear that you feel this way about our product. Thank you for taking the time to provide this honest feedback. We truly appreciate it and will pass it back to our design team. We hope to better serve you in the future!
Written by a customer while visiting singer.com
Customer Rating
1
Disappointed
on May 19, 2024
Posted by: Rc54
from Chehalis wa
I bought this machine to hem jeans and sew some small upholstery items. I am so disappointed. It breaks jeans Needles left and right. It won't go through hardly any layers of denim. Very disappointed. It us not the heavy duty work horse I was hopping for. I have had the machine for a year and it only has about 4 or 5 hours on it. I brought it out again today to sew a denim project and I hot so frustrated that I put it back away. I am a avid seamstress and quilter for over 40 years. I have many machines, vikings, brother, baby lock, and Bernia. This singer is going away. So very disappointed.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 30, 2024
We are sorry to hear your machine is not performing as expected. Please reach out to our Customer Support Team at 800-474-6437 for further assistance.
My old Singer is 60+ years old and was a wedding gift from my mother. It served me well, but I wanted an upgrade with several options. I just finished recovering my sofa pillows (11). Singer Heavy Duty is great!