I researched the best sewing machine that suites my needs.
on April 22, 2020
Posted by: Liz
from Converse, Texas
Verified Purchase:Yes
I like it because it is heavy duty, easy threading (It shows in the machine where to thread it step by step; same with the bobbin) and the easy needle threading. The Singer sewing assistant helps but I prefer a live instruction like the one in You Tube by different sewers instead of just pictures of instructions. But prefer to get the live video instructions on different features and projects from the Singer Company itself. There should be more definite instructions on when to use the lowering feet at the back of the machine on definite kind of fabric (to state on what type of fabric) aside from quilting.
Written by a customer while visiting singer.com
Customer Rating
1
Sad about my Singer
on November 2, 2015
Posted by: Alice
from unknown
Verified Purchase:No
I really was impressed with my machine for the first 3 months. In month four, my machine seemed to have terrible tension problems out of the clear blue. I tried adjusting the tension using the knobs provided, but nothing. I was forced to take my 4-month-old machine to a repair shop because when I contacted Singer, I was told the warranty expired for those parts in 90 days. However, they did note that the plastic case, foot petal and light had a longer warranty, REALLY!!?? that was no help to me. I took it to a repair shop and was told the timing was messed up. The repair expense was $90. It is sad that Singer does not have enough faith in the quality of its own product to give it a longer warranty on all the parts. I had a 25 year old Kenmore prior to this machine and took it to the repair shop at the same time. It needed some basic maintenance and it is back up and running fine. I am now sewing on my old Kenmore and using my Singer as a paper weight. In summary, if you are lucky and your machine does not fall apart after the first 3 months, it is a great machine, but I was not that lucky.
This machine did not stitch properly and none of the trouble shooting techniques listed in the manual (that I had to download) worked. Extremely disappointed in this machine.
Mine had issues from the start. I had it 3 weeks & returned.
on May 29, 2018
Posted by: Lynn
from Near Dallas, Texas, USA
Verified Purchase:Yes
From the very start, the Singer Heavy Duty simply would NOT employ & engage the button-holer for me, regardless of fabric attempted, or for my class Instructor, despite over a dozen attempts simulated the exact same as the Husqvarna machines. It had difficulty sewing through layers of fabric. The sewing shop allowed me a full purchase price trade-up to acquire a Husqvarna model. So very glad I did!!! No issues or problems like in this Singer HD model.
Written by a customer while visiting singer.com
Customer Rating
1
i tried to give this machine a chance, but......
on October 23, 2018
Posted by: Lalaine
from Brea, California
Verified Purchase:No
I learned to sew in 1966 at age 10 on my mom's professional Singer shop machine (with full motor). After I got married, I bought my own Singer Diana in 1977. LOVED that machine! I sewed so many things on it over the next 30 years and only took it to repair once. For the next 10 years I only sewed sporadically, but my Diana was always dependable. Around 2015 I started having problems with the electronics, got it fixed, it was good to go. But the next year same thing, different part of the electronics that caused the machine to smoke while using it. I was told some of the electronic parts had burned up, and they could no longer find replacement parts! I was devastated! The machine will only stitch straight, so I had to find another new machine that would zig zag and do other side to side stitches. After some research, and a desire to stay with Singer (I have my grandmother's ancient Singer treadle machine that was built in 1922), I chose this heavy duty 4452 in hopes of having another workhorse for the next 40 years (if I live that long!). I've given this machine 2 years and I still don't like it. The main reasons: 1) every time I start a seam and try to backstitch, it jamms up and sometimes tears the fabric as I attempt to remove it from the machine. So now I don't backstitch. 2) the machine comes unthreaded on its own, all the time! I don't know how it does this, or how its even possible, but the thread comes out of the top looper all of a sudden without warning. I start getting a dirty stitch or a jam, and immediately look at the looper, and there it is, unthreaded again! its soooo frustrating! I never had this problem with Diana. sewing used to be a fun hobby, now its a nightmare, I dread using this machine. the only thing stopping me from buying another new one (probably different brand this time) is that i'm a lot older now and rarely sew anymore, so its not worth the price of a new one. I would give anything to find replacement parts for Diana!
Response from singer.comBy singersewingpwr, singersewingpwr, May 29, 2019
Sorry you are having issues with your 4452. It's not normal for it to jam at the beginning when you reverse. Are you holding the thread tails with you begin the seam? If you are starting right on the edge and then reversing the needle may be pushing the fabric into the throat plate. Holding the thread tails for the beginning of a seam may help. (Also check needle size for the weight of the fabric.) Sounds like possibly a threading issue, if the thread is coming out of take up lever. It's possible that it wasn't in correctly at the beginning. Make sure to have the presser foot raised and the needle in the highest position when you begin threading. As the take-up lever is not exposed as older machines had them, it may be easy to not get it slipped in correctly. When you are threading this area and make the turn around the take-up lever, give the thread a tug to be sure it's completely in the take-up lever and then thread the rest to the machine. Before threading the needle pull on the thread with the presser foot raised. It should pull easily through the machine. Now lower the presser foot and continue to pull. You should feel some resistance. If the thread continues to come out of the take-up lever, then the machine needs to be serviced to have this re-positioned.
I find this machine easy to use, though I know my technique could use some work ;) I'm brand new to sewing but it's straightforward, super durable, just heavy enough, covers all the bases as far as the features my research indicated I would want, and by the way - she fast!
Totally disappointed in this product from an iconic brand. The bobbin is defective and that has halted my production capacity. I have requested a speedy response to my request for return and refund.
Response from singer.comBy Suzanne, Customer Care, December 2, 2020
We're so sorry to see that you found this sewing machine only deserving of a 1-star rating. We would love to hear any suggestions you have on how we can improve it. Thank you!
Written by a customer while visiting singer.com
Customer Rating
1
Poor design
on December 25, 2020
Posted by: Dissatisfied
from Walker Missouri
The thread gets hung up on handle and is constantly breaking I spend more time rereading needle than getting any sewing done wish I had never bought it
No, I would not recommend this to a friend.
Response from singer.comBy Sherry, Customer Care, December 26, 2020
Thank you for sharing your feedback. We’re sorry the Singer Heavy Duty model 4452 sewing machine didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please contact us at: https://www.singer.com/Contact-Us as we would certainly like the opportunity to resolve any issues you are having. However, we will require a little more information in order to give accurate and detailed suggestions.