Customer Reviews for Singer - 4452 Heavy Duty Sewing Machine - Gray
Customer Rating
3
Heavy Duty 4452
on October 11, 2020
Posted by: Leevje
from California
I teach Home Economics at a local Bible college. After reading all the reviews I purchased this sewing machine for use in the class and for my own personal use. As far as sewing, it does a great job. The reason for only three stars is the the machine is difficult to thread, even with the automatic needle threader, and the plastic body makes the machine sound “clunky” compared to my other sewing machines. It also comes with only Size 16 needles when a variety of needles would be better for such a versatile sewing machine.
No, I would not recommend this to a friend.
Response from singer.comBy Suzanne, Customer Care, October 11, 2020
We set a high standard for ourselves, and we’re so sorry to hear this item did not meet your expectations. Thank you for taking the time to post this review and provide suggestions on how to improve our quality and accessories in the future.
Difficult to change presser foot due to axcess to screw needed to loosen said foot. Difficult to use needle threader, and in general thread machine. I have used many singer machines over the years and this is the least user friendly one I have ever encountered!
No, I would not recommend this to a friend.
Response from singer.comBy Suzanne, Customer Care, October 10, 2020
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be glad to help. If you would like to return this machine, you can submit a Return Request (see link in Step 1) on our Returns page:
https://www.singer.com/returns-and-refunds
We hope you'll give us the opportunity to provide you with outstanding quality and service!
We bought this for our adult granddaughter to sew doll clothes for her internet business. It was super easy for her to learn to use and does all needed tasks well. A great value and a great machine!
I returned the machine because the buttonhole attachment would not work correctly. I am an experienced seamstress and know how to work the buttonhole option but it would continue to bog down at the starting point. Otherwise the machine was fine.
Response from singer.comBy Devon, Customer Care, October 5, 2020
Our apologies that the buttonhole attachment did not work properly and thank you for letting us know of the issue. We hope you'll give us the opportunity to provide you outstanding service in the future.
I wear sewing machines out so this is early days but it is sturdy and makes a firm stitch. It attacks everything I have offered from fine fabrics to heavy ones. Think this is going to be a winner. Not too many buttons so I need to take classes but lots of choices of stitches. This machine may outlive me. Very pleased.