I had the 4452 less than two weeks when the automatic needle threader stopped working. I tinkered with it and lost the two tiny screws that are essential to the threader(thats on me). I was not able to locate replacements. I was sewing when the machine made a loud "thud", breaking the needle and froze up the machine. There was ton's thread balls that were difficult to remove. The next thing that happened was the needle thread would not pick up the bobbin thread and then the needle starting hitting the bobbin case. Through a little research on You tube , I believe that the timing was off and the needle holder was too low. I don't believe a new machine should act like this! I was not able to finish my current project. I have sent the machine back for a refund. This caused me a lot of frustration and based on on this I would not recommend this model! I was very disappointed because when it worked, it worked very well and has a lot of good features.
No, I would not recommend this to a friend.
Response from singer.comBy Suzanne, Customer Care, September 18, 2020
We set a high standard for ourselves, and we’re so sorry to hear that this machine had such issues. Thank you for taking the time to post this review so that we are aware of the situation. Our apologies and we hope that you'll give us the opportunity to provide you with outstanding service in the future.
This is my first sewing machine purchase and I love it so far.
I would recommend this to a friend!
Response from singer.comBy Devon, Customer Care, September 19, 2020
You picked a great "workhorse" for your first sewing machine. We are honored that you chose a SINGER and that you are now part of our sewing community. In case you weren't already aware, here are some additional resources for you including a free Beginner's Class.
Free In-Store Beginner's Class Store Locator: https://www.singer.com/my-class
My machine had a threading issue after just a few days of using it and I had to return it.
No, I would not recommend this to a friend.
Response from singer.comBy Grace, Customer Care, September 25, 2020
We are so sorry to hear of the threading issue you had with the Heavy Duty 4452 machine. Thank you for letting us know so we can check into this matter. We hope that you'll give us the opportunity to give you outstanding service in the future.