Customer reviews from singer.com
Singer - 4452 Heavy Duty Sewing Machine - Gray
Average customer rating
4.2
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
415
4 Stars
118
3 Stars
28
2 Stars
23
1 Star
62
85%of customers recommend this product.
(
251 out of
297)
Customer Reviews for Singer - 4452 Heavy Duty Sewing Machine - Gray
Posted by: Keri M.
from Michigan
Verified Purchase:Yes
I now really like my new 4452. It is smooth and quiet, and I think the foot pedal works great. However, it took a while to get to this point. You see, I needed to replace my 30+ year old Singer 6215, and decided to take a chance on the 4452. I don't really need it to be heavy duty, as I am only an recreational sewer of normal weight fabrics, but I was drawn to the sturdy metal construction after I was told my old machine's plastic parts could have failed at any time due to their age, and the repair bill would have cost more than my new machine did. I was a bit leery after reading the reviews of the 4452 having so many tension problems upon receipt, resulting in many returns. But I went ahead anyway and hoped that I would receive a machine free of the problem. I wasn't so lucky. My new machine's bobbin tension was too loose. Like many other reviewers, I tried everything I knew to do, but I couldn't get it to work right. I was determined that I was not going to the hassle of returning the machine and finding something else. And I wasn't going to go the regular route of contacting the company to be told there was nothing they could do, as a number of reviews noted. So I turned to the internet, and I found out how to fix the problem. I understand that doing what was called for now invalidates my warranty, but I honestly don't care about that at this point, and honestly, how often do the real problems pop up during a warranty time anyway. I have a machine that actually works now (and works quite well), and that is what matters. And it is a ridiculously easy fix - literally, a 1/4 turn of a screw. My question is: If the fix is so easy, why hasn't Singer addressed the problem in production, rather than having it go on for so long that so many reviews talk about the same problem? The only other thing I would say is that it would be preferable if they provided a printed manual, rather than just the online version. I doubt including a manual would add much to the production costs.
Written by a customer while visiting singer.com
Customer Rating
3
Quality control is lacking, but the machine is ok
on March 19, 2021
Posted by: crafty_shepherd
from Canton, OH
Verified Purchase:Yes
When I first used it, there was a plasticy rubbing noise coming from the handwheel area. I I was in a hurry to get started sewing and didn't want to have to wait for a repair or replacement, so I took the plastic housing off and found that the way the plastic housing was molded, it was coming into contact with the plastic gear on the handwheel. I shaved a little bit of the plastic off, put it back together and it has been working fine since. I would give it a better rating based on performance, but the quality control is apparently non-existent. I had to waste 2 hours of my time to get the machine in proper order before I felt comfortable using it.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, March 20, 2021
Thank you for sharing your feedback. We’re sorry the Singer Heavy Duty model 4452 sewing machine didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Posted by: Karen N
Verified Purchase:Yes
Good machine but it did not include the directions. You have to download them which is very inconvenient and time consuming. Really wish it came with the directions!
Response from singer.comBy Sherry, Customer Care, March 19, 2021
We are sorry that your experience with the Singer Heavy Duty model 4452 sewing machine fell short of the mark. We would love to know why so that we can deliver a better experience. You may reach us anytime at https://www.singer.com/Contact-Us. Your feedback is important to us!
Written by a customer while visiting singer.com
Posted by: Lori J
from Montgomery, TX
Verified Purchase:Yes
I bought this as a replacement for and an upgrade to my old sewing machine from another brand, because I saw that the ratings for it were excellent and I need a heavy duty machine for mending clothes and pursuing hobbies. I was not disappointed! After watching several YouTube videos to learn how to use my new machine, I immediately put it to use making baking strips for my cake baking pans using kitchen towels. This job required a heavy duty machine like this and a heavy duty needle, and I also used the walking foot that came with the machine, and everything worked beautifully. I also love all of the available stitches on this machine, many of which I can use for my projects. This thing has everything I need! I am so happy with my purchase and look forward to using it more in the future.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
Great features
on March 18, 2021
Posted by: 26@bobby
from Columbus,Oh
I think it’ll be a great gift for my aunt who loves sewing.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, March 19, 2021
Thank you so much for taking the time to leave us this amazing 5 Star review of the Singer Heavy Duty model 4452 sewing machine. We count ourselves lucky for customers like you. We really appreciate your business.
Written by a customer while visiting singer.com
Posted by: DavidR
from Philadelphia
Verified Purchase:Yes
The machine is very nice. it work great and I was able to do many of my projects faster and better tahn with other sewing machine.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, March 20, 2021
Thank you for the 5-stars! Our goal is for you to have the best sewing experience possible. We really appreciate your business.
Written by a customer while visiting singer.com
Posted by: Lori S.
from Cincinnati Ohio
Verified Purchase:Yes
Super fast and sound machine. So nice I gave it to my kids and got another one!
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, March 16, 2021
Thanks for the awesome review of the Singer Heavy Duty 4452 sewing machine! We’re happy to hear we hit the mark for you. Our goal is for you to have the best sewing experience possible. We really appreciate your business.
Written by a customer while visiting singer.com
Customer Rating
5
GREAT VALUE!
on March 14, 2021
Posted by: Lelah
from Aurora, Colorado
I just purchased this machine recently and I find it to be a very easy to use. I had my former machine for 60 years. So far I am very pleased with this Singer and would recommend it highly.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, March 15, 2021
Thanks for the awesome review of the Singer Heavy Duty model 4452 sewing machine! We’re happy to hear we hit the mark for you. Our goal is for you to have the best sewing experience possible.
Written by a customer while visiting singer.com