Doesn't work properly. No real help. Was a waste of money
Response from singer.comBy Customer Support, April 28, 2026
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be glad to help.
I broke my previous machine sewing these face masks.( another brand) this sews through heavy duty con ton material plus medium weight fusible interfacing, gathered into pleats like a knife through warm butter.
I've only had the privilege of using this machine for a couple of weeks to make about 100 masks for covid-19. So far it has been a pleasant experience for me.
Been sewing on industrial Singer machines all of my life, wanted a portable one that I could use in other areas of my home and this is the best portable sewing machine I have owned. Comparable to the heavy-duty power machines I have used all of my life.