Customer reviews from singer.com
Singer - 4452 Heavy Duty Sewing Machine - Gray
Average customer rating
4.2
(650 Reviews)
Rating breakdown 650 reviews
5 Stars
418
4 Stars
118
3 Stars
28
2 Stars
23
1 Star
63
85%of customers recommend this product.
(
254 out of
300)
Customer Reviews for Singer - 4452 Heavy Duty Sewing Machine - Gray
Customer Rating
1
Poor Build Quality
on December 28, 2023
Posted by: Sean
I used it only a handful of times before the cuff holding the presser rod in place just snapped and now the machine is completely unusable. I took it to a local repair shop and they said it is likely beyond repair. Really disappointing.
Response from singer.comBy Carrie, Customer Care, December 28, 2023
Dear Sean, thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Customer Rating
1
having a major problem, can't find any help!;
on November 26, 2023
Posted by: jo64
from Westcliffe, CO.
This machine is not a year old yet. I haven't sewn a lot on it. I have not been able to fix a major problem I am having with it. I haven't been able to get help with finding out what is wrong.
The problem is that the thread keeps breaking.around the needle area or the arm thingy that g oes up and down. It does not appear to get stuck. I have changed needles too. I am hoping to get a live person to advise me what to do!.
The problem is that the thread keeps breaking.around the needle area or the arm thingy that g oes up and down. It does not appear to get stuck. I have changed needles too. I am hoping to get a live person to advise me what to do!.
No, I would not recommend this to a friend.
Response from singer.comBy Courtney, November 28, 2023
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/email-us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Posted by: Gifting
from Alabama
Verified Purchase:Yes
Can’t get singer to issue a return for a second machine sent to me instead of to a gift address. Three attempts and still no return label or instructions.
Response from singer.comBy Carrie, Customer Care, November 6, 2023
We are sorry that your experience fell short of the mark. We would love to know why so that we can deliver a better experience next time. You may reach us anytime at https://www.singer.com/email-us. Again, thank you for your feedback!
Written by a customer while visiting singer.com
Customer Rating
1
Was great until it wasn’t
on October 10, 2023
Posted by: Ocr27
from Pennsylvania
Husband bought this for my birthday last year. i have used it a handful of times to repair a few things to get comfortable with it. Now the feed dogs aren’t working right, it’s jamming, bird nests every single time. I have rethreaded , checked bobbin,needle the whole 9. Singer only gives a measly 90 days and directed me to repairs 3-4 hours away. Practically brand new machine is going to get booted to the garbage. No one around me services sewing machines, and now we’re out money. Heavy duty my rear end. Thanks for nothing singer. I’ll never own another one!
No, I would not recommend this to a friend.
Response from singer.comBy Stacy, October 10, 2023
We are sorry to hear you had such a negative experience with your purchase. We will pass your feedback along to our product quality & design team who continually work to improve our assortment. If you are in need of assistance, please email us at https://www.singer.com/email-us and a trained Customer Care agent will be happy to assist you. We apologize again for your negative experience and look forward for the opportunity to correct this.
Thank you,
Thank you,
Written by a customer while visiting singer.com
Customer Rating
5
It's the operator 🤣🤦🏻♀️
on September 23, 2023
Posted by: -Stef with a F
from Decatur Illinois
I bought this because I was having trouble with my older one and the only trouble I'm having now, when sewing- the underneath string(bobbin) is bunching up, everything is correct... what am I doing wrong? I know it's not the machine it's me LOL the operator, but definitely love the durability strong yet lightweight I started today open my Singer, and have already made five grocery sack holders for my Halloween vending event
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
So good to have a sewing machine in the house
on September 11, 2023
Posted by: PaulaC
from New England
Verified Purchase:Yes
I’ve only had the machine two weeks, and done a few simple projects. I used to sew an occasional dress or skirt but haven't used a machine for decades. It feels very good to have a sewing machine again.
This machine is very easy to use. Very easy to fill the bobbin and thread the needle with the automatic needle threader. Very nice stitching. Love the variety of stitches and the ways you can adjust the lengths etc. Very nice to have the seam ripper and other accessories included. Easy to take the foot off, easy foot pedal. Love the included deck. The machine is lightweight but seems sturdy. (I could barely lift my mother's old machine.) All adjustments are there in front of me, easy to see.
So I can't speak to durability. I hope to get many good years out of this machine. I'm not a quilter but this machine looks good for that purpose, so maybe I'll try it.
Not so great: there is glare on the chrome metal plates from the machine's light, which makes it hard to see the needle area, hard to read the edge guide. I use a little task light on it to see better.
Also I couldn't find a manual online for this model, and had to download and print out the manual for a similar model. Took me twenty minutes to print out to avoid printing the foreign language pages. They should include a printed manual with the machine.
They do include a printed quick start guide which is very useful, but the manual provides much more info. For example, I just couldn't get the threader to work til I read the manual and said, ah ha, that's how it works.
For all the benefits, accessories and attributes, I think this machine is a very good bargain at the price.
This machine is very easy to use. Very easy to fill the bobbin and thread the needle with the automatic needle threader. Very nice stitching. Love the variety of stitches and the ways you can adjust the lengths etc. Very nice to have the seam ripper and other accessories included. Easy to take the foot off, easy foot pedal. Love the included deck. The machine is lightweight but seems sturdy. (I could barely lift my mother's old machine.) All adjustments are there in front of me, easy to see.
So I can't speak to durability. I hope to get many good years out of this machine. I'm not a quilter but this machine looks good for that purpose, so maybe I'll try it.
Not so great: there is glare on the chrome metal plates from the machine's light, which makes it hard to see the needle area, hard to read the edge guide. I use a little task light on it to see better.
Also I couldn't find a manual online for this model, and had to download and print out the manual for a similar model. Took me twenty minutes to print out to avoid printing the foreign language pages. They should include a printed manual with the machine.
They do include a printed quick start guide which is very useful, but the manual provides much more info. For example, I just couldn't get the threader to work til I read the manual and said, ah ha, that's how it works.
For all the benefits, accessories and attributes, I think this machine is a very good bargain at the price.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1
Singer 4452
on August 15, 2023
Posted by: Bob2
I bought this machine last week and very disappointed. Whole machine rattles when try to fast stitching.
Response from singer.comBy Carrie, October 10, 2023
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly.
Written by a customer while visiting singer.com
Posted by: Chippy Freeze
from NYC
Verified Purchase:Yes
Super machine! Can’t believe how easy is to use with the online tutorials. This was a great purchase.
Written by a customer while visiting singer.com