After receiving this new sewing machine, didn't use for two weeks was busy helping my sister. I then preceded to make my new curtains, stopped, to sew the hem the next day. After sewing for 5 minutes, the bobbin thread became stuck on a piece of metal, right in the middle of sewing! I didn't change or do anything different. Took awhile for me to UPLOAD information Singer wanted for the return. Waited on my daughter from out of town for computer help. " 7 Days out of Warranty", they said. After using the machine 2 times! I am very upset.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 30, 2024
We are sorry to hear you are having issues with your machine. Please reach out to our Consumer Orders team at 800-474-6437 for further assistance again.
I bought this machine to hem jeans and sew some small upholstery items. I am so disappointed. It breaks jeans Needles left and right. It won't go through hardly any layers of denim. Very disappointed. It us not the heavy duty work horse I was hopping for. I have had the machine for a year and it only has about 4 or 5 hours on it. I brought it out again today to sew a denim project and I hot so frustrated that I put it back away. I am a avid seamstress and quilter for over 40 years. I have many machines, vikings, brother, baby lock, and Bernia. This singer is going away. So very disappointed.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 30, 2024
We are sorry to hear your machine is not performing as expected. Please reach out to our Customer Support Team at 800-474-6437 for further assistance.
Good machine. I learned to sew on my mother's 1965 Elna. It basically did what this one does, except the Elna had a metal case, and a light that was good. The LED light on the Singer is a HUGUE step backwards. It may as well be off. You need another light in the room to be able to use the machine. Otherwise, it seems to do all I ask of it. Runs relatively smoothly, controls work as they are supposed to....
I would recommend this to a friend!
Response from singer.comBy Carrie, March 8, 2024
We're sorry to hear that you feel this way about our product. Thank you for taking the time to provide this honest feedback. We truly appreciate it and will pass it back to our design team. We hope to better serve you in the future!
This machine is living up to its "HEAVY DUTY" name!!! I made this review for 4 stars as I find the bobbin winding process strange and a challenge to do (this is not my first machine, my first machine was my mom's featherweight singer, but I also have a babylock and a Janome basic machines). Also the threading of the machine is odd & cumbersome and makes a mess of your sewing if off at all. The last step before threading the needle is cumbersome and challending to do.
But once it's setup it flies through my denim jacket!!!!
[This review was collected as part of a promotion.] My family owns two of theses. They are deeply reliable and have all the functions a average sewer could want
Was totally excited about the automatic thread option, but the least little thing causes it not to work. Being sold as a “ heavy duty machine” I feel that I should be able to sew over a flat felled seam with ease. But for some reason this thing keeps getting stuck mid stitch. Totally frustrated and over this machine! Guess I’m going back to my old stand by and using the walking foot! Thanks for nothing Singer.
No, I would not recommend this to a friend.
Response from singer.comBy Carrie, February 6, 2024
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.