Customer reviews from singer.com
Singer - 4452 Heavy Duty Sewing Machine - Gray
Average customer rating
4.2
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
415
4 Stars
118
3 Stars
28
2 Stars
23
1 Star
62
85%of customers recommend this product.
(
251 out of
297)
Customer Reviews for Singer - 4452 Heavy Duty Sewing Machine - Gray
Customer Rating
3
Good but.... light extremely dim
on March 1, 2024
Posted by: DonF
from Los Angeles
Good machine. I learned to sew on my mother's 1965 Elna. It basically did what this one does, except the Elna had a metal case, and a light that was good. The LED light on the Singer is a HUGUE step backwards. It may as well be off. You need another light in the room to be able to use the machine. Otherwise, it seems to do all I ask of it. Runs relatively smoothly, controls work as they are supposed to....
I would recommend this to a friend!
Response from singer.comBy Carrie, March 8, 2024
We're sorry to hear that you feel this way about our product. Thank you for taking the time to provide this honest feedback. We truly appreciate it and will pass it back to our design team. We hope to better serve you in the future!
Written by a customer while visiting singer.com
Posted by: eonarts
from San Francisco
Verified Purchase:Yes
This machine is living up to its "HEAVY DUTY" name!!! I made this review for 4 stars as I find the bobbin winding process strange and a challenge to do (this is not my first machine, my first machine was my mom's featherweight singer, but I also have a babylock and a Janome basic machines). Also the threading of the machine is odd & cumbersome and makes a mess of your sewing if off at all. The last step before threading the needle is cumbersome and challending to do.
But once it's setup it flies through my denim jacket!!!!
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
Fast and reliable
on February 23, 2024
Posted by: Wolfgang
from Burlington vt
[This review was collected as part of a promotion.] My family owns two of theses. They are deeply reliable and have all the functions a average sewer could want
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
2
Poor quality
on February 3, 2024
Posted by: KarenatheB
Was totally excited about the automatic thread option, but the least little thing causes it not to work. Being sold as a “ heavy duty machine” I feel that I should be able to sew over a flat felled seam with ease. But for some reason this thing keeps getting stuck mid stitch. Totally frustrated and over this machine! Guess I’m going back to my old stand by and using the walking foot! Thanks for nothing Singer.
No, I would not recommend this to a friend.
Response from singer.comBy Carrie, February 6, 2024
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Customer Rating
1
Poor Build Quality
on December 28, 2023
Posted by: Sean
I used it only a handful of times before the cuff holding the presser rod in place just snapped and now the machine is completely unusable. I took it to a local repair shop and they said it is likely beyond repair. Really disappointing.
Response from singer.comBy Carrie, Customer Care, December 28, 2023
Dear Sean, thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Customer Rating
1
having a major problem, can't find any help!;
on November 26, 2023
Posted by: jo64
from Westcliffe, CO.
This machine is not a year old yet. I haven't sewn a lot on it. I have not been able to fix a major problem I am having with it. I haven't been able to get help with finding out what is wrong.
The problem is that the thread keeps breaking.around the needle area or the arm thingy that g oes up and down. It does not appear to get stuck. I have changed needles too. I am hoping to get a live person to advise me what to do!.
The problem is that the thread keeps breaking.around the needle area or the arm thingy that g oes up and down. It does not appear to get stuck. I have changed needles too. I am hoping to get a live person to advise me what to do!.
No, I would not recommend this to a friend.
Response from singer.comBy Courtney, November 28, 2023
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/email-us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Posted by: Gifting
from Alabama
Verified Purchase:Yes
Can’t get singer to issue a return for a second machine sent to me instead of to a gift address. Three attempts and still no return label or instructions.
Response from singer.comBy Carrie, Customer Care, November 6, 2023
We are sorry that your experience fell short of the mark. We would love to know why so that we can deliver a better experience next time. You may reach us anytime at https://www.singer.com/email-us. Again, thank you for your feedback!
Written by a customer while visiting singer.com
Customer Rating
1
Was great until it wasn’t
on October 10, 2023
Posted by: Ocr27
from Pennsylvania
Husband bought this for my birthday last year. i have used it a handful of times to repair a few things to get comfortable with it. Now the feed dogs aren’t working right, it’s jamming, bird nests every single time. I have rethreaded , checked bobbin,needle the whole 9. Singer only gives a measly 90 days and directed me to repairs 3-4 hours away. Practically brand new machine is going to get booted to the garbage. No one around me services sewing machines, and now we’re out money. Heavy duty my rear end. Thanks for nothing singer. I’ll never own another one!
No, I would not recommend this to a friend.
Response from singer.comBy Stacy, October 10, 2023
We are sorry to hear you had such a negative experience with your purchase. We will pass your feedback along to our product quality & design team who continually work to improve our assortment. If you are in need of assistance, please email us at https://www.singer.com/email-us and a trained Customer Care agent will be happy to assist you. We apologize again for your negative experience and look forward for the opportunity to correct this.
Thank you,
Thank you,
Written by a customer while visiting singer.com