Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
177
4 Stars
49
3 Stars
20
2 Stars
17
1 Star
47
71%of customers recommend this product.
(
47 out of
66)
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
1
1 day and I am ready to return it and get my money back!
on January 6, 2019
Posted by: Dc
from Orlando,Florida
Verified Purchase:No
I was so excited to get this machine. I have had it for one day and it started to work just fine right out of the box and used some scrap fabrics for a test run.. I was very excited and good to go. Graves one of my projects that I have been working on and decided to use this to finish it, WELL THAT WAS A VERY BAD IDEA! Started out great for about 5 minutes and then the bobbin started to mess up and started to make a nasty mess under my seams... I have tried everything that I know how to fix it.. it would work great for about 3 minutes and then go right back to turning into a huge mess again! After a hour of changing needles and rethreading and changing threats and tensions nothing I give up and it's only been one day but i have already put it back in the box and getting ready to bring it back to get my money back on this junk. I will just stick with my brother brand machine. Such a shame bc I was so excited to have this machine.
Written by a customer while visiting singer.com
Customer Rating
4
Great for the price
on March 15, 2012
Posted by: Leticia
from unknown
Verified Purchase:No
I bought this when I saw the word 'Heavy Duty'. So, as soon as I got home I had to check it out. I was amazed how it took really thick layers and sewed with ease. I used thin material and tested it out too. It served my purpose really well, without any sqeek or sqeel. So far so good. Actually so far excellent. I wish singer would come up with a sturdy and convenient to use cover for its machines. Also, I have not found out how to clean this machine (especially when it gets too much lint). I owned a Kenmore for almost 40 years. It is a great machine and I can open up its sides and bottom (no screw drivers needed) to get to the moving parts and clean them occasionally. But this one I can't do it. There is also no indication if I need to oil this machine and where to pour the oil. If anyone can help me with this I appreciate it. I would like to maintain this machine for another 40 years; just like my Kenmore.
Written by a customer while visiting singer.com
Customer Rating
1
Straight Out of the Box
on February 8, 2012
Posted by: Dana
from unknown
Verified Purchase:No
Straight out of the box it does not work. The feed dog does not work, the material does not move. I tried to adjust the presser foot and the feed dog level, nothing. Brand new machine that does not sew!!! Imagine that, I have a Futura II that my Mom purchased for me in jr high that is still working in great condition, I am so disappointed!
Written by a customer while visiting singer.com
Posted by: Linda B
Verified Purchase:Yes
Very disappointed. I must have gotten a lemon. The needle was supposed to be able to move into three positions. I couldn’t get it to move from the default position. The lower tension was way too loose. I tried adjusting with the upper tension to no avail. The foot pedal had only one speed - wide open - which I couldn’t regulate no matter how gently I pressed. Had the machine less than a week and got so frustrated I returned it.
Response from singer.comBy Devon, Customer Care, November 7, 2020
We are sorry to hear that you were disappointed with this machine. If you would like to share more details about your experience, we would love to hear them to improve the situation. Thank you!
Written by a customer while visiting singer.com
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
I'm extremely rough on sewing machines but this one went through four layers of pleather, two layers of velvet upholstery and two layers of satin all at the same time over and over again.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
Great for a beginner!
on January 16, 2021
Posted by: DeniseK
from Ontario, Canada
I was learning to sew on my mother’s 70 year-old Singer (which still runs beautifully in its original cabinet). I had trouble understanding the attachments so was limited to straight stitch. That’s why I decided to see what a modern machine could do and order the 4423. I love everything about it - the automatic threader, see-through bobbin case, variety of stitches by turning the dial, etc. Very easy for a beginner to learn sewing.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, January 16, 2021
Thanks for the awesome review! We’re happy to hear we hit the mark for you. We really appreciate your business.
Written by a customer while visiting singer.com
Posted by: Jaques
Verified Purchase:Yes
Very good product. Using it for leather and other heavy fabrics, works just as imagined.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, May 16, 2021
Thank you for the 5 Star review for the Singer Heavy Duty model 4423 sewing machine. We are very grateful for your kind words. Thanks for sharing your review with us and experience with other shoppers. We greatly appreciate it.
Written by a customer while visiting singer.com
Customer Rating
1
Troublesome machine
on April 19, 2022
Posted by: Thao
from Fountain Valley, CA
I had it for about 3 years now and had to take it for repair twice already for the same problem, threads are looping on the under side of the fabric and there is a lot of thread remnants in the machine itself
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, April 20, 2022
We regret to learn that you are having issues with your Singer Heavy Duty model 4423 sewing machine. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com