Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
4
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
174
4 Stars
49
3 Stars
19
2 Stars
17
1 Star
44
72%of customers recommend this product.
(
44 out of
61)
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Posted by: Jg23
from Georgia
Verified Purchase:Yes
Bought the exact model my sister-in-law has I thought it was all metal like hers but it’s plastic. Bought the hard shell case to protect it but it’s just an empty shell with NO protection for the machine at all! It just flopped around! Had to use packaging from the shipping to keep machine stable in the case so what’s the point
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Posted by: NimbleThimble
from Ohio
Verified Purchase:Yes
I bought this a month ago. I like the machine but I was hoping Heavy Duty meant it would sew over the thick seam of jeans I have to shorten. After breaking a needle, I just finished sewing it by hand.
Also, it would help very much to have the manual included. It’s much needed, but has been a hassle to try and get one online.
Also, it would help very much to have the manual included. It’s much needed, but has been a hassle to try and get one online.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Posted by: Q
from Key west
Verified Purchase:Yes
Love my new machine! Great price point.
The only problem I’m having is the threader. It worked the first time but now doesn’t seem to thread
Thank you
The only problem I’m having is the threader. It worked the first time but now doesn’t seem to thread
Thank you
Written by a customer while visiting singer.com
Posted by: vad
Verified Purchase:Yes
I bought this machine and it showed up broken, the bobbin threader was broken off, the bags containing the other items were open already. Did they send me a previously returned machine?
Response from singer.comBy Customer Support, June 26, 2024
We are sorry to hear your order was not perfect when it arrived. Please reach out to our Consumer Orders team at 800-474-6437 for further assistance.
Written by a customer while visiting singer.com
Posted by: Elka
from Portland, OR
Verified Purchase:Yes
I bought the machine a few weeks ago and have used it a little bit. It seems sturdy enough, but what a lot of plastic! I sure wish it had come with a hard-copy paper manual. That would have been a fifth star.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
2
Ok machine if you have sewn before.
on October 24, 2024
Posted by: Nyok27
Love this machine for straight stitching. However, no instructions come with it - you can find a guide on line that will tell you how to thread it - otherwise you just keep trying different settings until you figure out what to do. Luckily I have sewn for a very long time, so it wasn’t terrible to figure out. Just wanted an easy to carry machine otherwise I wouldn’t have purchased it. (Purchased during Covid)
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, October 25, 2024
Thank you for your review on the 4423, we truly appreciate feedback from all our owners!
We do have owner class videos for free on our Singer YouTube page and the full manual is on the web site to download, save or print as your wish if there is a function you need a bit more information on.
If you have any questions, please do not hesitate to reach out to our Customer Support team for more assistance at 800-474-6437.
We do have owner class videos for free on our Singer YouTube page and the full manual is on the web site to download, save or print as your wish if there is a function you need a bit more information on.
If you have any questions, please do not hesitate to reach out to our Customer Support team for more assistance at 800-474-6437.
Written by a customer while visiting singer.com
Posted by: JP
Verified Purchase:Yes
The feed dog and bobbin winder broke after just a few days of extremely limited use
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, June 24, 2025
We are so sorry to hear that your Singer HD 4423 did not meet your expectations. We would love to assist you further. Please reach out to us at Customer Support 1-800-474-6437.
Written by a customer while visiting singer.com