Edited review. My daughter has changed her mind and admits that the learning curve affected her first review of this machine. It works wonderfully! The tension is still an issue, but hopefully that too will make sense soon. I tried it and out of all the singers we’ve had, this runs smoothest. The lightness of the foot pedal, and the needle threader is something to get used to, but all in all, this machine performs beautifully. The extension table is a game changer. Wish we’ve had one for years.
When sending my needle down to pick up the bobbin thread, the bobbin thread gets caught on something and doesn't want to come up without tugging and forcing it up.
No, I would not recommend this to a friend.
Response from singer.comBy Courtney, Courtney, October 4, 2023
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
reverse button does not work. and this is the second machine i've bought that has broken. the first one also stopped going forward after a few months. I'm very unhappy
No, I would not recommend this to a friend.
Response from singer.comBy Courtney, Courtney, October 4, 2023
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Customer Rating
2
on September 27, 2023
Posted by: ….….
from BC
False advertising, not actually heavy duty. It cannot sew through material the slightest bit thick.
Response from singer.comBy Courtney, Customer Care, October 2, 2023
We’re so sorry that this Heavy Duty 4423 Sewing Machine did not meet your expectations. Please help us to improve by providing more information on your experience by emailing our Customer Care team at https://www.singer.com/email-us.
It worked well with one exception. The machine does not have a needle up/down button. The is not a show-stopper, except that it does not stop consistently in either the up or down position. Therefore, I constantly have to roll the the handwheel forward to pull the project from below the presser foot before cutting the thread. I would also prefer if the handle to raise the presser foot were turned 90 degrees to the right so it is easier to reach.
Perfect stitch out of box. However, there is a very tight screw on face plate that will not untighten and the needle position doesnt work properly. Other than those issues I love the machine.
This is a great workhorse of a machine. I don’t need anything fancy, but I need heavy duty for some of the things that I do and this really fits the bill. you can always rely on singer to give you the best machine. I’ve only had the machine a little over a week and it’s already had an issue with the thread going around the bobbin. I was able to resolve it, but I don’t know how, This is the reason for only four stars.