I give the machine 5 stars but have only had it a short while so have only done basic sewing. Haven’t done any fancy stitching or made button holes etc. Still learning about the machine but like it so far.
Written by a customer while visiting singer.com
Customer Rating
1
Money in the trash
on October 26, 2020
Posted by: Anonymous
from Kernersville, NC
Machine has never worked properly. Same problems as everyone else, the bobbin thread wont catch, when it does, you get a birdsnest under your fabric. Im surprised you dont have a class action lawsuit with so many people having the same issue with this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
1
Disappointed!
on November 2, 2020
Posted by: Hudson
from Elroy, WI
I have had nothing but problems with this machine. The tension is impossible! I spent all day trying to get the tension adjusted. I have put the bobbin in numerous times, unthreaded and rethreaded it. Nothing has worked. Very frustrated!
No, I would not recommend this to a friend.
Response from singer.comBy Grace, Customer Care, November 2, 2020
Your review is very concerning to us and we sincerely apologize for the issues you've had with your purchase. We would like the opportunity to make this right and provide you with the service you deserve. Please email us at https://www.singer.com/Contact-Us and one of our Customer Care agents will be ready to assist.
Very disappointed. I must have gotten a lemon. The needle was supposed to be able to move into three positions. I couldn’t get it to move from the default position. The lower tension was way too loose. I tried adjusting with the upper tension to no avail. The foot pedal had only one speed - wide open - which I couldn’t regulate no matter how gently I pressed. Had the machine less than a week and got so frustrated I returned it.
Response from singer.comBy Devon, Customer Care, November 7, 2020
We are sorry to hear that you were disappointed with this machine. If you would like to share more details about your experience, we would love to hear them to improve the situation. Thank you!
Written by a customer while visiting singer.com
Customer Rating
5
This sewing machine has my mother in law working a
on November 11, 2020
Posted by: Barrie
from MEDFORD NY
I brought the machine for my mother in law that lo to sew. She is impressed and the price was right.