Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
177
4 Stars
49
3 Stars
20
2 Stars
17
1 Star
47
71%of customers recommend this product.
(
47 out of
66)
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
1
VERY DISAPPOINTED
on August 30, 2012
Posted by: Charles W
from unknown
Verified Purchase:No
I purchased this machine after watching a demonstration on TV. I have an older Singer that is about 20 years old, and have been immensely satisfied. However I liked to new features and versatility that was advertised in the demonstration. So I bought it. Within five months I started having problems with the bobbin thread. The stitches on the underside of the fabric started tangling and becoming loopy. I called the Singer Co, and advised of the problems I was having. At first, they told me the warranty had expired and that I would have to pay for it to be fixed. However, after doing my homework on the internet, and after reading many other reviews, I realized that this was not an isolated incident and it was a habitual problem with this machine, I convinced the representative that this was a manufacturing defect and they should cover the cost of the repair. They extended my warranty and I had to pay to have my machine shipped to a certified Singer repair facility. Well I just got my machine back, and guess what?! It still wasn't fixed!!! As a matter of fact, when I unpacked it, the upper case wasn't even screwed on correctly. I called The Singer Company Back, and the representative on the phone advised me to call the repair shop and have it sent back to them. I questioned whether I should have to pay for shipping out of my pocket again, and the representative stated that the repair shop should cover the expense, since they didn't fix it. I called the repair shop, and they told me that I would have to pay for shipping to have it sent back!! I argued them that I shouldn't have to pay since they never fixed it, and that Singer was paying them for the warrranty work that they didn't do. They still refused to pay for shipping. The representative became rude and snippy. So now I am stuck with a worthless piece of Junk. I could not call Singer Back because it was after hours. However I will try to call them tomorrow to see if they will replace the machine. If not, I will write bad reviews on all the other websites. I used to love Singer, but after this experience, I will never buy another Singer product again.
Written by a customer while visiting singer.com
Customer Rating
5
LOVE IT, THE WORKHORSE
on November 16, 2012
Posted by: Sue
from unknown
Verified Purchase:No
This is my third Singer. This thing is a workhorse. The only thing I'd change is that there are NOT enough stitches on this.
Written by a customer while visiting singer.com
Customer Rating
5
Super Machine!
on November 13, 2012
Posted by: Michael
from unknown
Verified Purchase:No
This is my first Singer and wow!am I happy to get one. The machine is very easy to use. The manual is detailed and easy to undertand. I like the size of it because it takes little space. I made my first dress and the stitch is perfect, either if I want to gather the fabric or stitch a zipper. The bobbin case is easy to use and runs very smooth. I like the stitch button that let me select, smoothly, a different stitch. The base is wide which makes it comfortable to stitch long pieces of fabric. Overall, it's perfect. My next singer will be an overlock....
Written by a customer while visiting singer.com
Customer Rating
5
Love my Singer 4423
on March 13, 2014
Posted by: Patricia
from unknown
Verified Purchase:No
I love my new sewing machine. It runs like a gem. I have hemed paints, made curtains and even a baby blanket. I really love the needle threader, it is easy on my eyes.
Written by a customer while visiting singer.com
Customer Rating
5
What a great gift!
on November 17, 2012
Posted by: Aubrey
from unknown
Verified Purchase:No
I am delighted with my new machine! I have lots of new features (my old machine was a gift in 1967) and runs so smoothly. I was blessed to get a class to learn about this model and its capabilities, at no extra charge, and am enjoying using it every spare moment.
Written by a customer while visiting singer.com
Customer Rating
2
Not too sure
on February 24, 2014
Posted by: Tammie
from unknown
Verified Purchase:No
Used it twice and it went in for repair (needle hitting ) warranty covered. Next time I went to use it it acted the same way. This repair will cost me $70. (not under warranty). Equalivent to a car with less than 100 miles. They say the belt slipped.
Written by a customer while visiting singer.com
Customer Rating
5
Singer 4423 Heavy Duty
on February 24, 2015
Posted by: Adrian
from unknown
Verified Purchase:No
I unpacked the 4423, set it up and went right to work. The sewing is very precise, easy to thread, load the bobbin. I have other machines that are all computerized, this machine give you the sewer the ability of manually controlling all aspects of the machine. I have really enjoyed sitting and learning all the different stitches, needle positions, that this machine can do. I was looking for a non-computerized machine and this really has lived up to what it says it can do. I put 12 layers of heavy denim together and used a denim needle with yellow jean thread and it just breezed right through it no problem. I also used a VERY delicate fabric and the tenderness and ease and stitching was just as perfect as the heavy material. I really give this machine 5 stars because it is truly and fun and well built and accurate machine.
Written by a customer while visiting singer.com
Customer Rating
5
Great & Excellent Machine
on December 18, 2013
Posted by: Michael
from unknown
Verified Purchase:No
I had gotten this machine 4 weeks ago. It worked very well with different thickness in fabric and the speed is very good. The bobbin threading is very easy. Just one advice, when threading bobbin, be gentle!!! The only problem is that it was missing some accessories, which I have contacted for Singer to send me, hope they will send. I used this machine for sewing garment quality leather and it worked well. I even sewed a thick torn stretchy pants with hem and I have to say, this machine did a great hem and is sturdy. I have since moved onto other materials, namely 80% polyester 20% Lycra. After realizing the importance of needles, with the leather. I quickly went and bought some ball point needles. I have to say, you have to have the right tools for ANY given job. This machine really does handle it. Looking for different presser feet, there are a lot of them which fit this machine. I found some more presser feet via online. I have a pretty good list of new items that, I eventually will need. The quality is excellent and this machine really does a great job. Money well spent if you ask me.
Written by a customer while visiting singer.com