Customer reviews from singer.com
Singer - 4423 Heavy Duty Sewing Machine - Gray
Average customer rating
3.9
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
177
4 Stars
49
3 Stars
20
2 Stars
17
1 Star
47
71%of customers recommend this product.
(
47 out of
66)
Customer Reviews for Singer - 4423 Heavy Duty Sewing Machine - Gray
Customer Rating
5
I love this machine!
on May 1, 2018
Posted by: Mstine9
from NY
Verified Purchase:No
You have to have the stitch width set to 0 for the needle placement, center, left or right. I wish the directions were clearer. I love this machine, nice even stitches. Easy to use.
Written by a customer while visiting singer.com
Customer Rating
5
heavy duty singer
on July 14, 2015
Posted by: Eric
from unknown
Verified Purchase:No
I am very satisfied with this machine. It works so good. I also like the idea of the bobbin on top where I can see it easily.
Written by a customer while visiting singer.com
Posted by: Shar
from Oregon
Verified Purchase:Yes
I am not happy with this machine and have attempted to contact them to return it, but no response to date. Poor or nonexistent customer service
Response from singer.comBy singersewingpwr, singersewingpwr, February 27, 2020
Shar, sorry you are not happy with the purchase. If this was bought on Singer.com we have a 30 day return policy. If you cannot reach Customer Care by phone, please email them at TalktoUs@Singerco.com. They will need the order number for the Singer Store purchase so they can check your records. If the machine was purchased from one of our vendors, then you must contact the seller about their return policies. Unfortunately with only "Shar" to go on, I was unable to pull up any information.
Written by a customer while visiting singer.com
Customer Rating
5
Happy
on January 29, 2015
Posted by: Xenia
from unknown
Verified Purchase:No
This machine replaced a Koyo I had for 30 years. I couldn't be happier with my new Singer machine. I've been able to use most of the features, even the buttonhole maker. I really like the fact that it's heavy duty since I do sew denim projects.
Written by a customer while visiting singer.com
Customer Rating
4
my first machine
on August 22, 2011
Posted by: Thomas
from unknown
Verified Purchase:No
My very first sewing machine and I am very pleased. Easy to use. I'm just learning so I'm not familiar yet with all it can do. So far so good!
Written by a customer while visiting singer.com
Customer Rating
1
DISAPPOINTING!!!!!
on October 23, 2017
Posted by: Prefers
from unknown
Verified Purchase:No
I read the reviews, most of the customer seemed happy with this sewing machine. Maybe I was unluck or they are amateurs. I bought this machine in August/2016. The reason I choose to buy this sewing machine was because me and my family has been working with singer sewing machines for all our lives. Since I left my country I used another brands of sewing machines but I was never satisfied. Then I decide to spent money with this heavy duty work horse sewing machine, trying to keep the tradition in my family with singers. I was confiant and secure that then I invesing t in a good merchandise. In the begin I found the tension a bit difficult to adjust . Bobbin thread was too lose. I tight the bobbin case and it felt a little better. Then when I needed to make a buttonhole it didn`t work at all. After I spent a very long time with tecnical support people finnally they agreed to take the machine for repair. 5 months later another problem. The machine completelly lost the tension: 1-TOP TENSION - always puling the bobbin thread up, didn`t matter if the lever was in zero or number nine. 2- BOBBIN TENSION - no tension at all in the bobbin, it was very very loose! Again they took the machine for repair. My luck it was still in the warranty. Ok, the tension was fix but still not that good but I could going on sew . The bobbin case is plastic and it seem very cheap plastic, it is not a heavy duty bobbin case. One thing that made me happy with this machine is the fact when I am sewing fast it doesn`t keep walking away from me.. But the reason I decided to write this review is because now after 14 months sincee I`ve bought this machine the BOBBIN tension has gone again. It doesn`t work at all. It cought me in the middle of a very important work. I am so fed up that I give up to use this machine I put it aside to be sold. I had to go to my daughter for whom I`ve given my old sewing machine to borrow it to be able to finish my work. The only problem is that it keeps walking away when I sew fast, But otherwise it is 13 years old and I just sent once for a service and replacemnet of the ilght bulb and threader needle. It is a Silver sewing machine and now I started to love it. I read some of the reviews with the same problems ftor the 4423 heavy duty singer!!!!! IT IS REALLY?????
Written by a customer while visiting singer.com
Customer Rating
1
Disappointed
on May 4, 2013
Posted by: Joyce
from unknown
Verified Purchase:No
Bobbin jammed need to bring to a repair shop to figure out why and maybe reset timing 60.00 to start very disappointed. Machine was not even used 5 times.The commercial wording is just a sticker put on the machine.
Written by a customer while visiting singer.com
Customer Rating
5
Singer 4423
on April 19, 2014
Posted by: Margo
from unknown
Verified Purchase:No
Very good machine. got things done in no time at all.
Written by a customer while visiting singer.com