Customer reviews from jbl.com
JBL - Quantum 610 Wireless Over-Ear Gaming Headset - Black
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for JBL - Quantum 610 Wireless Over-Ear Gaming Headset - Black
Customer Rating
5
JBL Wow!
on September 7, 2022
Posted by: Oscardinsa
from San Antonio, Texas
[This review was collected as part of a promotion.] First time gaming headset and as expected JBL delivers the best quality audio I have experienced with each new products. To describe the clarity of the headset is to be there in the game, rather feels like it! Setup is easy and connectivity with other gamers is like being in the same room. Quality is top nothch and affordable for the gamer, thanks JBL and looking forward to the next generation of audio products.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Very nice for the price.
on September 7, 2022
Posted by: migss89
from Chicago, Illinois
[This review was collected as part of a promotion.] Nice and comfortable to wear. The cushion on the ear cups is nice and fluffy. I wear glasses and these are comfortable to wear. I only use them for about half & hour. I can’t say what they feel like for longer wear. Sound is pretty good. I have only used them in wireless mode not plugged in. No complaints. Battery is great. 40 hours sounds accurate. Overall I’m pretty happy.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Quantum 610 Wireless Headphones Review
on September 9, 2022
Posted by: Dogsnif
from Near Raleigh, NC
[This review was collected as part of a promotion.] JBL’s Quantum 610 Wireless Headphones are pretty impressive. The best part for me is the fact they are wireless. They quickly connect via the included 2.4Ghz dongle or through an included braided 3.5mm cable, which has a very convenient volume rocker. I had no issues connecting with my laptop or desktop. The Q610 appear versatile enough as it can connect a PlayStation or Xbox, however, I do not own either of those devices.
The overall design of the Quantum 610’s is very pleasing. They are well-built and sturdy and come with a matte-black headband and semi-glossy ear cup finish that looks rather nice. The exterior of the ear cups includes a JBL logo. The logo includes user-adjustable RGB lighting effects that, when lit, complements my RGB gaming keyboard and mouse! The headset itself is mostly hard plastic, but seems durable, and sufficiently light. The earpads are soft and comfortable and are covered in leather (or should I say pleather) instead of cloth. This design feature made the sides of my head a little warm after an extended period, but this is expected as the ear cups are fully closed. The size of the ear cups may be a problem for some as the cup pads were not deep enough for me. The lack of depth causes my earlobes to touch the cup lining. I would also like more padding on the headband. I found them comfortable enough to wear through extended sessions but the clamping force may be a bit on the tight side for some. The boom microphone is very good. I did not experience any problems and my voice came in very clear and natural sounding. The microphone is in a good place and has a cool lift-to-mute function. There is also a mute button which is both very intuitive and convenient. The mic/game sound mixing rocker is also a very welcome feature. The boom mic it is not removable which would’ve been nice. The headphones ship with a JBL-branded cloth carrying bag which is rather cheap. It doesn’t include a drawstring or Velcro so there is nothing to keep the headphones in the bag when transporting.
I have to say that the sound quality is what you would expect from JBL. The Quantum 610’s drivers deliver very good audio quality out of the box without any enhancements. The bass is punchy with a good amount of clean sub-bass. It is not overwhelming and does not distort at higher volumes. The midrange is right where it’s supposed to be and the treble is elevated without being intolerable. Movies, content, podcasts, and most dialogue sounded natural.
I downloaded the JBL QuantumENGINE software as it opens a lot of customization and options. The software is actually pretty comprehensive, simple and useful. The software allows the adjustment of the EQ by small increments, RGB lighting modes, Spatial Sound activation, microphone settings, firmware updates, and more. It is quite robust - even providing a holographic representation of the headset. The Spatial Sound tab gives you the option to choose DTS:x or the proprietary JBL QuantumSURROUND which provides a sightlier better object placement and soundstage. This setting does, however, boost the bass but that can be adjusted with the EQ. When in the gaming environment, Spatial Sound technology lets you know exactly where things are coming from when it comes to the environment. Every sound is clear in a gam so you know exactly when something is creeping up and what is going away at the same time!
The battery life is excellent. At 40 hours without RGB, I used the 610’s for a whole week without charging. You can charge them while playing which is a feature that not a lot of wireless headsets provide. It only takes 3 hours to fully charge the 610’s which is quite adequate in my book.
In summary, I have never owned gaming headphones before and have only had limited use of headphones in general. That fact aside, this is the best pair of headphones I've ever used for any reason. The Quantum 610 Wireless Headphones are great for gaming and they are great for music as well. For me, the design, build quality, versatility, customization, mic, sound quality, and of course, the fact that they are a wireless, makes these headphones a worthy headphone contender for any reason.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Plug&play, comfortable, lasting, midrange headset
on September 10, 2022
Posted by: Achambers1978
from Chicago, IL
[This review was collected as part of a promotion.] The JBL Quantum 610 gaming headset achieves everything is trying to accomplish with no major drawbacks. Unboxing it, the headset has a nice presentation, great materials and it's packaged well in a cloth bag. It comes with the usb dongle, usb-c charging cable, 3.5mm cable and paperwork. My experience in windows 10 was plug and play, though I already had the JBL Quantum Engine software installed. It identified the headset, updated the Quantum Engine and I was ready to go.
My headset was fully charged in a less than an hour, though I've read it takes three hours to fully charge from zero. Battery life is stated to be 40 hours, and that is consistent with what I've seen. If the battery does run out, you can still use it while charging.
The headset is super comfortable, with a thick pad on your head and very squishy ear cups. I never had that achy feeling across my dome or sore ears after an all nighter. The microphone is not removable, but it rotates up and down and bends and holds if you need to adjust it or move it out of the way. I like the included sidetalk feature to hear yourself in the headset. The mic functions beautifully, it captures my voice loudly and resonantly but if a sound is just a few inches further away, it's not picked up.
Comparing this headset to my Quantum One, there are two stark differences (other than the fact that the One is corded). The first is that the 610 has no noise cancelling. Now for me, gaming alone in my basement, I don't miss that feature at all. But if you're in a gaming center or with a group, or game on the go, you may want to spend just a bit more for the 810 model, which has active noise cancelling. The second big difference is the sound quality. This is the only place where the 610 shows why it's half the price of the One. I found the sound enjoyable, but very bass heavy. Using the equalizer helps this, but there's also a little muddiness in the sound.. with music or movies, highs and lows get a little lost together. Where the two headsets agree is on surround sound and positionality. Movies in DTS present allllmost as good a sound field as my 7.1 Atmos home theater. In gaming, I can easily tell where footsteps, gun shots, etc are coming from.
Overall this is an easy to use, long lasting, super comfortable headset. The controls are good and the software is robust. If you need ANC, or you're an audiophile who wants to also use these for music and movies, I'd like to spend a little more.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing Gaming Headset!
on September 13, 2022
Posted by: fayhope
from Hammond, LA
[This review was collected as part of a promotion.] This JBL Quantum 610 wireless headset is amazing! The headset is extremely comfortable. It stays charged for an unheard of 40 hours! Sound is perfect for gaming. Its crystal clear and you KNOW where the sound is coming from as you game. It is a gaming headset but it is also great for movies or music! Just amazing!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Super comfortable, great sound
on September 17, 2022
Posted by: Yaz1975
from Mesa, AZ
[This review was collected as part of a promotion.] Was excited to try these headphones as I spend more time with online meetings and needed a set that sounded great and were comfortable to wear for extended periods. LOVE the bluetooth connectivity with my PC, make online meetings so much easier with no cables and cords. And frankly, using them to listen to music from my computer was pretty great as well. Had a friend try them out on his PS5 and he loved them. Communication during games with others was clear with no lag. Had my daughters try the wired connection with their Switch systems. Again, both sound and microphone was clear and had big sound in the ears. LOVE the soft padded earpads, so comfortable and adjustable. I'm also a big fan of the swing mic that can be muted with simply tilting it to the up position. Wireless connectivity was simple and had no issues with a Windows PC.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I'm Not Much of A Gamer, BUT...
on September 18, 2022
Posted by: mradonis
from Dallas, TX
[This review was collected as part of a promotion.] Disclaimer: I am NOT a regular gamer. I just want to make that perfectly clear as this review just so happens to be for the JBL Quantum 610 Wireless headset - a headset designed and built specifically for gamers. "Why did I get them", you ask? Well, simply put... I love JBL/Harman products. I've used several of their speakers, earbuds and headphones over the last few years which I've been impressed with the sound and I've had interest in one day getting more into gaming, so I figured why not try a brand that I trust for my first gamer headset rather than taking a chance on a brand I'm unfamiliar with. So... just so I'm transparent: my review as follows is based solely on my impression of this JBL Quantum 610 Wireless headset - the very first (and only) headset I've ever experienced.
So, after unboxing this pair and trying them on, my first impression was these are comfortable. I consider them to be lightweight; they're definitely not heavy, so they don't feel like weights on your head. They have really soft cushion which I liked as it was comfortable to my head and ears. They're not noise-canceling, so with them on and no sound coming through, you can hear other sounds in your environment moderately well.
Included in the box is a 3.5 mm aux cord, a USB type-A charging cable, and a USB Bluetooth wireless adapter. Anxious to get an idea of the sound, I took an unconventional approach for such a headset by first testing the sound like a would a normal pair of headphones. My hearing skills when listening to music through a new pair of headphones gives me a general idea of how I feel about the sound and the headphones themself, so I plugged in the aux cord to my Android phone (where I normally use to listen to music through my JBL Club 950NC headphones) and I played music familiar to me to get an idea. I quickly learned that these are not designed for recreational music listening. At least not in my opinion. The sound was so far different than I could have imagined in areas like mid-range, bass, presence and tone. The volume at max level also sounds to be significantly lower than my experience with my other JBL headphones. There was, however, one cool thing that I enjoyed while testing these on music and that was the "QuantumSound" surround sound. They give off a great ambience with music coming through in surround sound, which I learned later compliments video game playing that uses background music. For the surround sound, I give it a 9 out of 10.
After testing it out by listening to a couple of songs, I decided that my next test for it should be on my computer via Zoom. I did this using the USB type-A cable which my computer picked up with in very quick time with no trouble whatsoever. I began a Zoom call with a friend and, after having some difficulty on my end getting Zoom to use the JBL headset as my sound device vs my webcam mic, my friend was able to hear me loud and clear. I, too, could hear them well and the sound I felt was pretty decent - not knowing what to expect chat-wise, of course.
For my final test, I decided to take this headset to where it belongs - connected via a game system. I used the aux cable to plug into my PS4 controller while playing Madden '21. As stated above, I'm not a big gamer, though I do have a few games. I went with Madden because of it's use of music, crowd ambiance, controller button sound fx, commentator dialogue and, of course, football sound fx. Here is where it all began to makee sense to me - the volume and the surround sound. Unfortunately, I've never played online with anyone, so I was not able to chat using the built-in mic during gameplay - but sound-wise, I was able to enjoy this headset more now than before. The music during the game settings screen sounded good (I'm not sure if the games' developers mix or EQ the music for video games differently than commercially released music, but nonetheless - it sounded good). The crowd had a wide stereo sound that game the gameplay a great feel because of the headset's surround sound. The commentators sounded clear with great presence, and the sound fx of the football being caught and players tackling one another sounded really good. It wasn't until this moment that I appreciated that the volume of the headset wasn't louder, as I initially thought it was low while first listening to music from my phone. I think the volume is good at max level for gameplay (and yes, I did check the settings on my PS4 to ensure that I had it at max level directly from the settings) so that when gamers are playing, it's not so loud that the entire house could burn down without them hearing noise outside of the headset. I was still able to hear my family speaking around me, although I would occasionally have to pull the headset back off of one ear to hear them clearly. Considering this was my first experience hearing a gaming headset, I'd give the Quantum 610 Wireless a 9 out of 10. I still think a little bit of a boost of mid-range and high-end could enhance the sound just a bit more.
Lastly since I hadn't mentioned it yet, the buttons, switch and volume dial on the aux cable and headset are pretty straightforward. With just the push of a button on the headset (or a flip of the switch on the aux cable), you can quickly mute your mic. I tested this out during my Zoom call and it worked as designed. You can also just flip the mic-piece upward for it to mute and you will see a red light indicator near the tip of the mic indicating that you're on mute. There's a volume dial on both the headset and aux cable, as well as a chat/audio balance dial on the headset only. Oh yeah, when connected via Bluetooth, the JBL logo on the outside of each ear of the headset glows a few different colors which looks pretty cool, too.
All-in-all, I'd give these a 9.8 out of 10. I can't think of much of anything that I feel like they're lacking and honestly, because I have no other headset to compare them to, I'm not sure if these average or above average. My experience with JBL, however, won't allow me to even entertain the thought that they could possibly be below average - that's just silly talk! Lol.
JBL - thank you, as always, for consistently designing and delivering your fans and supporters quality sound a grade-A experience every time. You guys ROCK!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfort and quality
on September 23, 2022
Posted by: Ec6703
from San Jose, Ca
[This review was collected as part of a promotion.] These headphone are probably one of the best ive had. They are extremely comfortable. They adjust to your size and the sound quality is like no other. I would highly recommend them! My son loves them as well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com