Customer reviews from jbl.com
JBL - Quantum 610 Wireless Over-Ear Gaming Headset - Black
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for JBL - Quantum 610 Wireless Over-Ear Gaming Headset - Black
Customer Rating
5
Must have for gamers
on September 9, 2022
Posted by: BlondeAzn
from Brooklyn, NY
[This review was collected as part of a promotion.] This is my very first pair of gamer headphones and I couldn’t be more excited. I’ve tried using these with my Xbox and also using them with my MacBook for my zoom calls. They work great on both devices. I love that they are wireless. Using them with my Xbox games make me feel like I’m actually in the game. They sound incredible! Very crisp and clear sound. Although they are over the ear headphones, they don’t feel uncomfortable after a few hours of wear and they are lightweight. When I use them for my zoom calls, the mic picks up my voice clearly and I can also hear my meetings clearly. I can charge them while using which is convenient as sometimes I forget to charge my headphones. One charge for me would last about 2 weeks depending on how frequently I use them. These headphones definitely became a staple in my daily use.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Convenient, complete, and well-made.
on September 12, 2022
Posted by: IbrahimBoran
from New York, NY
[This review was collected as part of a promotion.] Sound: Headphones sound great. I don't think it has that true JBL Signature Sound like other non-gaming JBL headphones but for a gaming headset, these are quite good, especially with the surround sound experience (the 50mm drivers make a good impact). The Equalizer in the JBL PC software also adds a lot of quality to the headset as well. Lows, mids, and highs are all adjustable. In addition, there's also a spatial sound section/feature where it adds echo and reverb to the sound like it's coming from the "space". The effect is customizable from the software with advanced options and sliders. It's similar to a live concert experience which I thought was cool for some songs and games. The headset is quite loud and the earcups also seal the ear very tightly to create solid insolation. I also didn't get any lag with the wireless feature which was very enjoyable to see.
Microphone: I love the "flip-up to mute" feature. It comes in handy during gaming or chatting/video calling sessions when you immediately want to mute. The small red LED light is also well-thought and placed. However, if you are using the headset wired, when you flip the mute switch on the cable, the light on the microphone doesn't turn red. It's visible in the software but would've been nice to add that little touch with the LED light. Overall, it sounds clear, I had no issues with the sound or got complaints about the audio from the other side. The mic is also flexible and once I was told that I was too loud, I simply moved it away from my mouth to a more comfortable spot. The mic looks like it would only move in only one direction from photos but it's very adjustable and easy to use. There's a microphone section in the software as well. "Mic Level", "Mic Volume", and "Sidetone" could be all adjusted from the software with sliders in order to get the best out of the mic.
On-headphone control buttons: I loved the buttons and their placements on the headset. They weren't in accidentally pressing areas with my usage. The right earcup only has the iconic JBL on/off flip switch for Bluetooth use. The left earcup has the volume + game-chat dial and the mute button. The game-chat dial is very convenient, and switching between the game/video sound to the chat room effortlessly was game-changing. Although the dials are smooth, they were still firm enough to not move or change settings with head movements.
Fit/Comfort: The earcup pads and the headband are very soft and comfortable for long uses. The headset is flexible and I didn't have any comfort issues. The only negative factor I came across was the headband adjustment levels. If a headset has 10 adjustable levels I'm usually at the 6/7th level which still leaves some room at the top. However, with this pair, I maxed it out. I don't have a large head but someone with one might find this pair a bit uncomfortable with the pressure coming down the headband. Other than that, the headset is very comfortable and although it's a bit on the heavy side, the weight didn't bother me at all. I enjoyed the freedom of no cables and the battery lasted for quite a while.
JBL Quantum Engine PC Software: The software is great and I loved using it. It would've been nice if it had a different layout and user interface options but it gets the job done. I love customizing my products and the software provides just that. The RGB JBL logos on the earcups can also light up with effects. There are "Breathing", "Solid", "Wave", and "Glitch" effects available in the software. You can link any effect to any color and pretty much create your own light artwork and change the colors depending on your setup, game, mood, etc. The software is very easy to use and it definitely enhances the performance you would get from the headset.
Overall, I would recommend this headset to gamers. Compared to other headsets in this price range, this pair has a lot to offer anywhere from customizability to the wireless connection. Everyone has different needs, of course, but for what I look for in a gaming headset, this satisfies most of the factors.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very cool wireless gaming headset!
on September 12, 2022
Posted by: Sinuhe_0123
from Texas
[This review was collected as part of a promotion.] I didn't know what to expect about this wireless headset when I first got them but let me tell you that they met my expectations! I have large ears and the fit was great, my ears didn't stick outside the ear cups and have no discomfort even while wearing glasses. I did notice that the ear cup material got a bit hot after about an hour of use but nothing too bad. USB and 3.5 mm cable are super easy to set up, had no issues setting up the headphones to my PS5 using USB or my Switch and Xbox Series X with the 3.5 mm cable. Audio is loud and super crisp! Has good bass and mids are very detailed, had no issues with competitive games like Call of Duty Warzone. The ear cups swivel around to lay flat on my chest when I'm wearing them around my neck. The JBL logo lights up when the headset is ON and this is a nice addition specially when gaming in a dark room even if you can't see the glow, my son loves watching play since the lights keep changing between blue, white and purples tones. The included bag was a nice little bonus since I'm always looking for a place to keep my headsets safe and free from dust when I'm not wearing them. The mic worked great with the included windscreen. My buddies over voice chat were able to hear me loud and clear even while gaming under a ceiling fan. Muting audio doesn't get any easier than flipping the boom stick upwards. This wireless headset has a good weight to it and they feel premium. JBL definitely has a good product here, very happy with it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Nice for PS5 and PC
on September 6, 2022
Posted by: Intruder
from Swansea MA
[This review was collected as part of a promotion.] Looking for a headset for me PS5. Easy set up just plug the dongle in one of your usb ports. I did go to my setting on my PS5 to tweak it a bit. It does support DTS 2.0 and it did sound better when I changed it. Very comfortable and stylish as usually expected from JBL. Some Pros, great for PC gamming. Plug in the usb there was a firmware upgrade, it down loaded the software. The interface is very retro and self explanatory. Love the mood lighting on the sides and how you have modes you can play around with. Easy mute with just lifting the boom. It really gives you 3d sound and you can test it out on your PC. Some Cons, No wifi connection with Xbox or Switch. I am a gamer and would love to just move the usb from one console to another. You have to use the 3.5 mil cord to plug into the controller for it to work. It does come with all the cords needed (See Pics). Nice overall just looking for more updated options. No support of Dolby or higher DTS. Kind of a bummer no Bluetooth.
No, I would not recommend this to a friend.
By Customer Support, September 6, 2022
Thank you for taking the time to provide us with your feedback on the Quantum 610. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns with your device, please contact our Customer Support, so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Nice gaming headphones
on September 9, 2022
Posted by: SandyD
from Saltville VA
[This review was collected as part of a promotion.] These JBL quantum headphones are GREAT! What is great about these headphones is that you can connect wireless or wired. Had to use wired to connect to XBOX but play station can connect wirelessly. These headphones are very easy to use and connect. The microphone picks up well and the mute function is great, either push mic up or hit button on headphones. The sound quality and volume are awesome as well. The sound quality makes you feel like you are in the game. You can use headphones while they are charging as well. JBL lights up on the side which looks great. Battery life is well over 12 hours. This is yet another great product from JBL. The comfort of these headphones is great. The foam material and coverings feel great. I can easily wear these for hours at a time. Would highly recommend these JBL quantum headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
My New Favorite Gaming Headset!
on September 19, 2022
Posted by: AZJuice
from Surprise, Arizona
[This review was collected as part of a promotion.] My old headset was big, heavy and gave me a head ache after long gaming sessions. My new JBL head set is very comfortable, surprisingly light and not so cumbersome. I love how the mic boom folds up and automatically mutes the mic. Lets be honest, sometimes we cant break for food and might eat and game at the same time. The last thing you want is to be chewing or crunching in someones ear. The mic simply folds up, mutes and gets out of the way for your next window to scarf some pizza - LOL! The only negative i can see from this set is that JBL still doesnt have the ability with the USB dongle to work with the XBOX. Hopefully soon in the future.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I Love this headset!
on September 7, 2022
Posted by: Davidb775
from New Jersey
[This review was collected as part of a promotion.] This gaming headset is easily the best headset i have ever used!! I play a lot of FPS games and the sound quality and how in depth these headphones can get is insane. They were extremely easy to set up and you can either use the wireless connection or the wired auxiliary option but that honestly comes down to preference because i haven’t noticed any difference between the two. The added lighting inside the 2 JBL logos is also a super cool touch. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect fit and noise canceling these are top notc
on September 7, 2022
Posted by: WorldZacAttack
from chicago
[This review was collected as part of a promotion.] these are the best headsets i have ever worn for any brand in the gaming world these set the bar for best quality and they look amazing i am stunned with the quality of the product. I will never buy another band other than JBL
I would recommend this to a friend!
Written by a customer while visiting jbl.com