Customer reviews from bestbuy-ca
Apple - Refurbished Excellent - AirPods Pro - White
Average customer rating
3.9
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
147
4 Stars
37
3 Stars
18
2 Stars
13
1 Star
40
71%of customers recommend this product.
(
121 out of
170)
Customer Reviews for Apple - Refurbished Excellent - AirPods Pro - White
Customer Rating
1
Not worth the money
on August 23, 2020
Posted by: Delta
from Halifax
As far as I can tell, they don’t cancel external noise very well. The bigger problem however is that the left one dies quickly, while the right one keeps working. Maybe I just got a malfunctioning pair, but I’m not happy at all with this purchase...
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
These will not stay in your ears
on December 7, 2020
Posted by: Jade
from Ottawa
The sound quality is good in these headphones, and so is the noise cancelling. However, they will not stay in my ears for more than 15 seconds at a time. They slip out constantly, which makes it really hard to enjoy listening to music with them on at all. I have tried every size tip, I’ve done the tip fit test multiple times, and nothing helps. Lord help you if you want to wear them for exercise, because they won’t even stay in your ears for 2 seconds at a time, especially if you’re running or bouncing at all. I’ve had to resort to buying special hooks to keep them in my ears, and they don’t even fit in the case with the hooks on. My verdict: you can get even better sound quality and noise cancellation from headphones cheaper than these, that will stay in your ears properly and will be much less of a hassle. Unless you have your heart absolutely set on AirPods and are willing to be stressed out by them constantly falling out of your ears, do not buy them. 100% not worth the price.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Not worth it.
on December 27, 2020
Posted by: Annoyed and disappointed
from Alliston
I got these for Christmas and my hubby can’t find the receipt so I am stuck with them. They do t stay in your ears. Constantly fall out and constantly feel like they are about to drop off and then you touch them to adjust and you drop your call etc. Tried all three sizes. Tried alcohol tried memory foam tips from Amazon. Only thing that works are the wing tips from Amazon BUT you have to remove them to put in case! So convenience. Gone. I would NOT recommend these for the fit. For the sound, they are amazing while it lasts before one drops out of your ear!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Not worth the money
on August 30, 2021
Posted by: Mitch
from Salmon arm, BC
Too many technical issues. I hadn’t had the AirPod pros for even a year and they started bugging out. I took them in to get looked at and they shipped them away and sent back new airpods minus the charging case. A couple months go by and the airpods are acting up again. They connect/disconnect from my phone randomly and the Left and Right pods haven’t been working in unison, one will connect to my phone while the other doesn’t recognize my phone and vis versa. Super unhappy with my purchase. The original airpods didn’t give me any issues at all. I purchased these thinking they would be an upgrade from the OG airpods, but instead it was a downgrade.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
An outstanding step up from regular AirPods
on November 19, 2019
Posted by: Dave A.
from Vancouver, BC
While these are definitely costly, the new AirPods Pro really deliver on all fronts! They have all the magic of the previous versions (ease of use & connectivity, handy charging case, voice control, etc), but they add noise canceling which is huge (both by allowing you to more fully enjoy your music, and also by saving your hearing from having to crank up the volume in noisy environments).
In my opinion, these sound better than the original versions as well, and the new ‘force’ touch controls work really slickly. The different sized ear pieces are a welcome addition as well.
A really excellent and well-designed product! (That price though...)
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Terrible product
on March 19, 2021
Posted by: Cass
from Ottawa
Recently purchased this product online and they don't work. Sound is in and out, cant even make out the words to anything. Save yourself the time and money and DO NOT PURCHASE this product.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Please don’t
on April 25, 2020
Posted by: J
from Langley
I was against AirPods because of the symbol they are, but decided to get them because I needed anc for working landscaping, and ones that would last a whole day. With a decent amount of moving they would fall out of my ears every 5 minutes. The sound quality makes these worth around $100
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Uncomfortable
on November 11, 2020
Posted by: Hurt ears.
from Prince Albert, SK
The sound of these is great, e noice cancellation works well I think, but like all Apple headphones, they are uncomfortable, that’s when they stay in of course. The one in my left ear pops out constantly when I’m working out. The right one stays in thanks to that ear being shaped funny, and I’ve tried all the different sized pieces. The sound quality is top notch, even when making phone calls, but I can’t stand to wear them.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca