Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
28
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
9
81%of customers recommend this product.
(
25 out of
31)
Customer Reviews for Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Customer Rating
1
NOT GOOD AT ALL
on June 10, 2025
Posted by: Phone dETAILS
horrible was not a good phone. IT DIDNT CHARGE NOR SHOWED WHO WAS CALLING
Response from motorola.comBy Mitch, Motorola Customer Care, June 11, 2025
We're sorry to hear about your experience. We understand how frustrating it must be when your phone doesn’t charge or display caller information properly. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
2
Get better
on April 11, 2025
Posted by: Dubble
The dabíce is short of basic I understand that you put extra security into the upper elite phones. But please trybharder
Response from motorola.comBy Carlos, Motorola Customer Care, April 11, 2025
Thank you for your honest feedback. We appreciate your thoughts and understand your concerns. We'll be sure to share this with our team as we continue working to improve the experience across all our devices.
Written by a customer while visiting motorola.com
Customer Rating
5
Security is awesome
on May 28, 2025
Posted by: K h 80
from Alma Arkansas
My uncle had Qualcomm in Fort Smith and I've been playing with Motorola phone since I was like eight I didn't know you weren't supposed to have them a 1995 and a pager until 2,000 or something I was kind of crazy I got mine to 95 and then we got a tower
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, May 31, 2025
Thank you so much for sharing your story with us. It’s always great to hear from someone who’s been connected to Motorola for so many years!
It sounds like you’ve had quite the tech journey, from early Motorola phones to pagers back in 1995, and even being part of getting a tower set up! That’s a fascinating piece of personal history, and we truly appreciate your loyalty and passion for technology over the years. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en
It sounds like you’ve had quite the tech journey, from early Motorola phones to pagers back in 1995, and even being part of getting a tower set up! That’s a fascinating piece of personal history, and we truly appreciate your loyalty and passion for technology over the years. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en
Written by a customer while visiting motorola.com
Customer Rating
1
Apparently Easy to Hack
on October 26, 2025
Posted by: warr3
I bought this phone after deliberately destroying my iPhone 14 Pro Max, which was compromised to the highest degree. I don't know how it happened but it did. Then I got this phone, much cheaper in case I incurred the same problems with it. Within two days of getting the phone, it was almost immediately compromised just as badly if not worse than my iPhone. I can't stand this phone and would like to smash it to smithereens, but I can't do that. I need a phone, but I need a SECURE and PRIVATE phone that isn't vulnerable to any infiltration- be it wifi, Bluetooth, direct contact, gps, or any other means of hacking a phone. I am extremely frustrated and disgusted with this product.
Response from motorola.comBy Mitch, Motorola Customer Care, October 28, 2025
Hi Warr3, We’re sorry to hear you’re dealing with this. That sounds extremely upsetting. It’s uncommon for a phone itself to be compromised; more often, a specific account or app has been affected. We would like to help you with this matter. Please check the email that we have sent you, and we'll be assisting you from there.
Written by a customer while visiting motorola.com
Customer Rating
3
Good for a phone only...
on April 7, 2025
Posted by: Ptownneal
Had this 2 years and it still does not function as it did when I first bought it. Several automatic/forced updates have caused basic functions to stop working. Good thing I only use at as phone and nothing else.
Response from motorola.comBy Mitch, Motorola Customer Care, April 7, 2025
Hi Ptownneal, We're sorry to hear that your experience with the device hasn't lived up to expectations over time. Software updates are designed to enhance performance and security, so it's concerning to hear that they’ve impacted basic functionality. We’d love the opportunity to look into this further and help improve your experience. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Great Features
on July 27, 2025
Posted by: BabyCoca*
from Tyler, Texas
I bought this a month ago and im so happy i did......
Response from motorola.comBy Mitch, Motorola Customer Care, July 28, 2025
Thank you for the wonderful feedback, BabyCoca. We're so glad to hear you're happy with your purchase and enjoying the features of your new phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
New phone.
on April 17, 2025
Posted by: KMS-LTD
from OR
Like it so far. Hope it gets better.
Time will reveal.
Time will reveal.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 18, 2025
Thank you for choosing Motorola and for sharing your first impressions, KMS-LTD. We're glad to hear you're liking your new phone so far. We’re confident it’ll continue to impress you as you explore more of its features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
All the features you want and need!
on August 12, 2025
Posted by: MidnightSunn77
I bought this several months ago and I'm very pleased with it.
Everything is working great, and for the price I couldn't beat.
Performs like an expensive phone! You don't have to spend a
fortune to have a phone as I am finding with this one. Good
luck and enjoy!
Everything is working great, and for the price I couldn't beat.
Performs like an expensive phone! You don't have to spend a
fortune to have a phone as I am finding with this one. Good
luck and enjoy!
Response from motorola.comBy Mitch, Motorola Customer Care, August 13, 2025
Hi MidnightSunn77, thank you so much for the great feedback. We're so glad to hear your phone has been working great for you and delivering premium performance at such a good price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com