Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Average customer rating
3.8
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
30
4 Stars
13
3 Stars
3
2 Stars
6
1 Star
9
82%of customers recommend this product.
(
28 out of
34)
Customer Reviews for Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Customer Rating
4
Poor battery
on December 12, 2025
Posted by: Majuhi
from Irmo, SC
I love the phone and it's capabilities but the battery life is terrible. By the end of the day it DEFINITELY has to charge! Even when idle, it drains the battery. Saw other reviews that stated battery was great... Nahhhh Bruhh.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, December 13, 2025
Hi Majuhi, thank you for sharing your feedback. We’re glad to hear you’re enjoying the phone’s features, but we’re sorry to learn about your concerns with battery performance. We have sent you an email to assist you further. We'll wait for your response.
Written by a customer while visiting motorola.com
Customer Rating
5
nice phone
on October 21, 2025
Posted by: bob35
from saint albinas vt
I had have you to years alredy and it is very easy to use
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi Bob35, Thank you for your feedback! We’re glad to hear that your phone has been easy to use and has served you well over the years. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone 10/10
on April 23, 2025
Posted by: FIGA food is good
from Whitehall Montana
I got this phone about a year ago it's held up and it's basically indestructible and it has battery life that last over a day plus the camera and Light be good I like the light because it's very bright
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, April 25, 2025
Thanks for sharing your experience! It’s great to hear that your phone has been so durable and reliable over the past year. Long battery life and a bright flashlight make a difference in everyday use, and it’s awesome that the camera is holding up well, too. Appreciate the feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en
Written by a customer while visiting motorola.com
Customer Rating
4
Great Features
on July 27, 2025
Posted by: BabyCoca*
from Tyler, Texas
I bought this a month ago and im so happy i did......
Response from motorola.comBy Mitch, Motorola Customer Care, July 28, 2025
Thank you for the wonderful feedback, BabyCoca. We're so glad to hear you're happy with your purchase and enjoying the features of your new phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
software issues no good
on December 28, 2024
Posted by: Michael2022
from cedar rapids iowa
no good software issues djdjsjsjdjdjsjsjdjsjsjsjsjjs
Response from motorola.comBy Mitch, Motorola Customer Care, January 2, 2025
Hi Michael2022, We’re sorry to hear you’re experiencing software concerns. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
4
Modern look!
on February 18, 2025
Posted by: Ari012886
from Los Angeles, CA.
Moto G play is great for the price! Offers reliable, fast 5g internet. Highly recommended.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 21, 2025
We appreciate your feedback, Ari012886. We're glad you're enjoying the fast 5G connectivity and modern design. Thank you for recommending it! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Get better
on April 11, 2025
Posted by: Dubble
The dabíce is short of basic I understand that you put extra security into the upper elite phones. But please trybharder
Response from motorola.comBy Carlos, Motorola Customer Care, April 11, 2025
Thank you for your honest feedback. We appreciate your thoughts and understand your concerns. We'll be sure to share this with our team as we continue working to improve the experience across all our devices.
Written by a customer while visiting motorola.com
Customer Rating
2
Disappointed
on December 24, 2025
Posted by: BCoz
This phone is a major disappointment. Many apps are not compatible. I transferred files from old phone to new phone. Many apps don't function. Others just don't show up. After deleting and reinstalled. I just want to throw this thing out the window. After many years I have to find a better way to communicate. And Motorola is not the way.
Response from motorola.comBy Mitch, Motorola Customer Care, December 26, 2025
Hi BCoz, We're sorry to hear about the trouble you’ve had with your new phone. I understand how frustrating it must be when apps don’t function as expected after transferring from your old device. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com