Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
28
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
9
81%of customers recommend this product.
(
25 out of
31)
Customer Reviews for Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Customer Rating
5
Geat phone!
on March 8, 2024
Posted by: Vincent@@
This is a great phone, I love the big battery ! This phone does everything this old guy needs!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 11, 2024
Thank you for sharing your enthusiasm about your new phone, Vincent. We're delighted to hear that you're loving the big battery. It's wonderful to know that the phone is meeting all your needs perfectly. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Moto G Play 2024
on February 2, 2025
Posted by: RichM
from Bethlehem,Pa
Bought this 2 - 3 weeks ago online,great phone for the price.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 4, 2025
Thank you for your positive feedback, RichM. We’re so happy to hear that you’re enjoying your phone and that it’s offering great value for the price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Moto g play
on January 1, 2025
Posted by: Sarajflimflaff
Love this phone just got it a month ago and I am completely satisfied with it
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 3, 2025
We’re so happy to hear that you’re completely satisfied with your phone, Sarajflimflaff. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone at an exceptional price
on January 10, 2025
Posted by: PJA1
from North carolina
This is a great phone at a great price. Camera takes very nice pictures and I have yet to run down the battery. I do wish there was a smaller option like the z3 I was replacing and there are older android features I miss (not Motorola's fault) like shrink the screen and other little things. But for the money this phone is outstanding and I highly recommend it!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2025
Thank you for sharing your feedback, PJA1. We’re delighted to hear that you’re enjoying your new phone, especially the camera quality and impressive battery life. It’s wonderful to know that you find it to be an exceptional value for the price. Thank you for recommending the phone, and we truly appreciate your support. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
The Worst Phone I've Ever Used – A Complete Disast
on March 9, 2025
Posted by: Hossein
I have never in my entire life— even before smartphones existed— had such a terrible experience with a device as I have with the Motorola G Play (2024). This phone is an absolute nightmare!
The hardware is painfully weak, slow, and unresponsive. Even the simplest tasks feel like a struggle, with constant lag and freezes. The software is just as bad— glitchy, outdated, and full of bugs that make the phone nearly unusable. Apps crash randomly, the screen responsiveness is terrible, and the overall performance is beyond frustrating.
Motorola should be ashamed to sell a device this bad in 2025. I wouldn’t recommend this phone to my worst enemy. If you’re considering buying it, save yourself the headache and look elsewhere!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2025
Hi Hossein, We're sorry to hear that these are happening on your phone and we apologize for all the trouble you have gone through. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
it simply works, simply
on May 9, 2025
Posted by: Doug44
from Southwest Missouri
I bought this 2024 Moto G Play to replace my 2021 Moto G Power that I broke the lens of the back camera. I've had it a few weeks now and I'm very pleased with it. Battery life is excellent. Takes great photos. Good UI. No complaints. This is my third Motorola phone, so I think I'm hooked.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, May 10, 2025
Thanks so much for sharing your experience! We're thrilled to hear that you're enjoying your new 2024 Moto G Play and that it's been a great replacement for your Moto G Power. It's awesome to know you're happy with the battery life, camera quality, and user interface. Sounds like it’s a great fit for your needs! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en
Written by a customer while visiting motorola.com
Customer Rating
2
Poor Features?
on November 4, 2025
Posted by: 2023BlueJay on YT
from Phoenix, AZ
Phone's microphone goes out sometimes, which lasts a while. I had to swap phones, but that caused me to lose a LOT of photos, and other media on my phone and account. The screen sometimes glitches, the numbers/wording will halfway disappear, which lasts about 45 to an hour. Other than this, I guess, the phone works just fine!
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, November 5, 2025
Thank you for sharing your feedback, and we’re sorry to hear about the problems you’ve experienced with your phone. We understand how frustrating it can be to deal with microphone interruptions, screen glitches, and media loss. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
1
Moto should ashamed to put their name on this.
on March 9, 2025
Posted by: Soon to be ex customer.
I've owned several Moto G models in the past with no problems.
This one has too many to list.
This one has too many to list.
Response from motorola.comBy Mitch, Motorola Customer Care, March 11, 2025
We're sorry to hear that this phone hasn’t met your expectations. We appreciate your loyalty to Motorola and want to help. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we sent you so we can discuss this matter further. Thank you.
Written by a customer while visiting motorola.com