Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
28
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
9
81%of customers recommend this product.
(
25 out of
31)
Customer Reviews for Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Customer Rating
1
Poor cellphone at the start
on March 26, 2024
Posted by: Moto Hater
I have had it with this phone. Poor issues with this phone from the start. Started freezing up on me. The Internet was always dropping and more ect. I will be replacing this junky phone with another one in April I am not going to come back here again it's awful.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 26, 2024
We're sorry to hear that you've been dealing with freezes and internet drops. We stand behind our products and we would like to help you get this sorted. Please check the email that we have sent so we properly discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
3rd Moto purchased...
on August 27, 2025
Posted by: Trisha 1234
from California
This is my 3rd Moto g series I have purchased. Very user friendly and always impressed with easy features.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 28, 2025
Hi Trisha, Thank you for sharing your experience! We’re glad to hear that your third Moto G continues to impress with its user-friendly features. We appreciate your loyalty to Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
nice phone
on October 21, 2025
Posted by: bob35
from saint albinas vt
I had have you to years alredy and it is very easy to use
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi Bob35, Thank you for your feedback! We’re glad to hear that your phone has been easy to use and has served you well over the years. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love everything on the moto g play 2024
on December 22, 2024
Posted by: Pmjames61
from Jacksonville FL
I brought this phone about 3 weeks ago and I love it very much.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 28, 2024
Thank you for sharing your positive feedback, Pmjames61. We're so glad to hear that you're loving your Moto G Play 2024 and that it's been a great experience for you. Your satisfaction is our top priority, and it’s always wonderful to know we’re meeting expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Best phone ever
on March 4, 2025
Posted by: Eli14peanut
from Tampa fl
I bought this phone today and it's super fast and smooth been with Motorola since I was a kid strongly recommend for the price one downside is the camera though
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 6, 2025
Hi Eli14peanut, Thank you for your loyalty and we're thrilled to hear you love your new phone and its speed and smooth performance. We appreciate your feedback on the camera and will share it with our team. Enjoy your device, and thanks for the recommendation. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
software issues no good
on December 28, 2024
Posted by: Michael2022
from cedar rapids iowa
no good software issues djdjsjsjdjdjsjsjdjsjsjsjsjjs
Response from motorola.comBy Mitch, Motorola Customer Care, January 2, 2025
Hi Michael2022, We’re sorry to hear you’re experiencing software concerns. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
4
Modern look!
on February 18, 2025
Posted by: Ari012886
from Los Angeles, CA.
Moto G play is great for the price! Offers reliable, fast 5g internet. Highly recommended.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 21, 2025
We appreciate your feedback, Ari012886. We're glad you're enjoying the fast 5G connectivity and modern design. Thank you for recommending it! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone 10/10
on April 23, 2025
Posted by: FIGA food is good
from Whitehall Montana
I got this phone about a year ago it's held up and it's basically indestructible and it has battery life that last over a day plus the camera and Light be good I like the light because it's very bright
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, April 25, 2025
Thanks for sharing your experience! It’s great to hear that your phone has been so durable and reliable over the past year. Long battery life and a bright flashlight make a difference in everyday use, and it’s awesome that the camera is holding up well, too. Appreciate the feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en
Written by a customer while visiting motorola.com