Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Average customer rating
3.8
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
30
4 Stars
13
3 Stars
3
2 Stars
6
1 Star
9
82%of customers recommend this product.
(
28 out of
34)
Customer Reviews for Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Customer Rating
5
New phone.
on April 17, 2025
Posted by: KMS-LTD
from OR
Like it so far. Hope it gets better.
Time will reveal.
Time will reveal.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 18, 2025
Thank you for choosing Motorola and for sharing your first impressions, KMS-LTD. We're glad to hear you're liking your new phone so far. We’re confident it’ll continue to impress you as you explore more of its features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
All the features you want and need!
on August 12, 2025
Posted by: MidnightSunn77
I bought this several months ago and I'm very pleased with it.
Everything is working great, and for the price I couldn't beat.
Performs like an expensive phone! You don't have to spend a
fortune to have a phone as I am finding with this one. Good
luck and enjoy!
Everything is working great, and for the price I couldn't beat.
Performs like an expensive phone! You don't have to spend a
fortune to have a phone as I am finding with this one. Good
luck and enjoy!
Response from motorola.comBy Mitch, Motorola Customer Care, August 13, 2025
Hi MidnightSunn77, thank you so much for the great feedback. We're so glad to hear your phone has been working great for you and delivering premium performance at such a good price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
on August 13, 2025
Posted by: Max1
from Sacramento, California
I bought this phone a month ago and so far it's great except for I'm having trouble connecting to the car for hands free driving.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi Max1, We’re glad to hear you’re enjoying your phone, and we’re sorry to hear you’re having trouble connecting to your car for hands-free driving. As we stand behind our products, we're glad to investigate and get this concern sorted. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
4
Good enough for what I need
on September 24, 2024
Posted by: FrankE
from Kansas
Since I retired I have not needed the best of the best. This phone fits the bill. The weakest is the camera in my opinion. Everything else is pretty darn good. The speed is fine. 64GB of space is good enough for me. The sound is decent. All in all for my needs, this has been a great phone for the price.
Response from motorola.comBy Mitch, Motorola Customer Care, September 24, 2024
Thank you for your feedback, FrankE. We’re glad to hear that our phone fits your needs well, especially since retirement. It’s great that you find the speed and storage sufficient. We understand the camera is an important feature, and we’re always working to improve our devices. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Fantastic!
on March 8, 2024
Posted by: j6er
I've had my Moto G Play for a couple of months now and it's performance is just great. I'm a senior citizen and not a gamer but watching video and the audio are fantastic for the price of this device and the battery lasts a long time. This is my fifth straight Motorola phone purchase and all my other phones still work and I use them as security cameras and for other projects.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 11, 2024
Thank you so much for sharing your experience with the Moto G Play, J6er. We're thrilled to hear that the performance has been fantastic for you, especially when it comes to watching videos and enjoying the audio quality. It sounds like it's hitting the mark in terms of value. It's wonderful to hear that the battery life is lasting you a long time as well. That's such an important aspect, especially for those of us who use our phones for various tasks throughout the day. Your loyalty to Motorola is truly appreciated, and it's impressive that this is your fifth straight Motorola phone purchase! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Price
on March 30, 2024
Posted by: J.mo
from Nj
For the money....it's aight.. cannot beat the durability of these phones
Response from motorola.comBy Ythan, Motorola Customer Care, March 30, 2024
Hi J.mo, thanks for taking the time to share this experience with us and we're thankful for choosing Motorola as your device provider. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Simple, easy to use no to bigger
on March 5, 2024
Posted by: Luis50
from New York NY
Basic phone, if you don't have to much expectation is ok, battery to much better compare with my before cell Moto g stylus camera ok
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2024
Thank you for sharing your thoughts on your new phone, Luis50. We're glad to hear that you find it simple and easy to use. It's great that the battery life is an improvement compared to your previous device, and the camera is meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great inexpensive phone!
on May 11, 2024
Posted by: fantasticalice
from San Luis Obispo CA
I bought a high priced cell (different brand) did not like it. Saw this on sale and jumped on it. Great phone with all the bells and whistles of their higher priced models. I've been a loyal Moto user for many years, I washed my expensive phone and it died. I was so bummed and somehow I bought a pricey cell. Never liked it, my kid said I'll take your new phone and you buy another Moto. Oh yes! So here I am to review this lovely. Some have said a few rather unkind words about this phone, ignore them. This is a really nice, up-to-date, top rated by PC Magazine, cell phone. It does have all the bells and whistles that I will ever need. Easy to understand and talk to text works perfectly. No need to "program" this phone to suit your needs, it's intuitive.
Response from motorola.comBy Ythan, Motorola Customer Care, May 11, 2024
Hi fantasticalice, thanks for having one of our Motorola devices and for sharing this experience with us. We would like to extend our invitation to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com