Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
28
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
9
81%of customers recommend this product.
(
25 out of
31)
Customer Reviews for Motorola - Refurbished Excellent - moto g play 2024 64GB (Unlocked) - Sapphire Blue
Customer Rating
5
Fantastic!
on March 8, 2024
Posted by: j6er
I've had my Moto G Play for a couple of months now and it's performance is just great. I'm a senior citizen and not a gamer but watching video and the audio are fantastic for the price of this device and the battery lasts a long time. This is my fifth straight Motorola phone purchase and all my other phones still work and I use them as security cameras and for other projects.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 11, 2024
Thank you so much for sharing your experience with the Moto G Play, J6er. We're thrilled to hear that the performance has been fantastic for you, especially when it comes to watching videos and enjoying the audio quality. It sounds like it's hitting the mark in terms of value. It's wonderful to hear that the battery life is lasting you a long time as well. That's such an important aspect, especially for those of us who use our phones for various tasks throughout the day. Your loyalty to Motorola is truly appreciated, and it's impressive that this is your fifth straight Motorola phone purchase! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Price
on March 30, 2024
Posted by: J.mo
from Nj
For the money....it's aight.. cannot beat the durability of these phones
Response from motorola.comBy Ythan, Motorola Customer Care, March 30, 2024
Hi J.mo, thanks for taking the time to share this experience with us and we're thankful for choosing Motorola as your device provider. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Simple, easy to use no to bigger
on March 5, 2024
Posted by: Luis50
from New York NY
Basic phone, if you don't have to much expectation is ok, battery to much better compare with my before cell Moto g stylus camera ok
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2024
Thank you for sharing your thoughts on your new phone, Luis50. We're glad to hear that you find it simple and easy to use. It's great that the battery life is an improvement compared to your previous device, and the camera is meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great inexpensive phone!
on May 11, 2024
Posted by: fantasticalice
from San Luis Obispo CA
I bought a high priced cell (different brand) did not like it. Saw this on sale and jumped on it. Great phone with all the bells and whistles of their higher priced models. I've been a loyal Moto user for many years, I washed my expensive phone and it died. I was so bummed and somehow I bought a pricey cell. Never liked it, my kid said I'll take your new phone and you buy another Moto. Oh yes! So here I am to review this lovely. Some have said a few rather unkind words about this phone, ignore them. This is a really nice, up-to-date, top rated by PC Magazine, cell phone. It does have all the bells and whistles that I will ever need. Easy to understand and talk to text works perfectly. No need to "program" this phone to suit your needs, it's intuitive.
Response from motorola.comBy Ythan, Motorola Customer Care, May 11, 2024
Hi fantasticalice, thanks for having one of our Motorola devices and for sharing this experience with us. We would like to extend our invitation to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Junk
on January 21, 2025
Posted by: Fanny
from Rochester NY
I bought this a few weeks ago and it's hands down the worst phone I've ever owned in the 20 years I've had cellphones. Constantly force closes on itself. Loaded with direct to your notifications ads. Beyond disappointing how it's always freezing up.
Response from motorola.comBy Mitch, Motorola Customer Care, January 22, 2025
Thank you for sharing your experience, Fanny. We’re sorry to hear about the concerns you’re facing with your phone. This is something we want to take a look at. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone
on July 22, 2024
Posted by: lizz63
from Ruston, LA
This is a really good phone. The camera is excellent. The only problem with it is the battery life. I had the same 2021 model and it lasted 2 days with heavy use. This doesn't make it a full day. But besides that I have no complains.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 23, 2024
Hi Lizz63, Thank you for reaching out to us and for sharing your feedback. We appreciate your positive comments on the camera quality and overall experience with the device. Regarding your concern about the battery life, we understand its importance for seamless usage throughout the day. We have sent you an email for further assistance regarding this concern.
Written by a customer while visiting motorola.com
Customer Rating
1
slow
on February 12, 2025
Posted by: jlo232
from Midland mi.
I thought I was getting a 5g and it's a lte service. slow on pressing apps to open.
Response from motorola.comBy Carlos, Motorola Customer Care, February 14, 2025
Hi, We’re sorry to hear about the problems you've encountered with your phone. We understand how frustrating it can be when the performance doesn’t meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email we sent you so we can discuss this matter further. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
easy to use
on June 22, 2024
Posted by: castolo
from fremansburg pa
im so happy the priece is very good and fell good quality
I would recommend this to a friend!
Response from motorola.comBy Iza, Motorola Customer Care, June 22, 2024
Hi castolo, We're delighted to hear that you're pleased with both the price and the quality of your Motorola device. It's always great to know that our products are meeting your expectations in terms of value and performance. If there's anything else you'd like to share or if you have any questions, please feel free to join our community here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Iza
Written by a customer while visiting motorola.com