Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.8
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
265
4 Stars
34
3 Stars
11
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
Absolutely amazing
on December 5, 2025
Posted by: Boyblue40
[This review was collected as part of a promotion.] The Samsung Galaxy Book 5 Pro 360 is a refined flagship that successfully balances the utility of a tablet with the power of a workstation. By adopting Intel's latest efficiency-focused silicon, it addresses historical battery life concerns while offering a premium visual and tactile experience, making it a top-tier choice for users invested in the Windows and Samsung Galaxy ecosystems.
Value
5
Written by a customer while visiting Samsung US
Posted by: Countryboy
from Jenks Oklahoma
Verified Purchase:Yes
So far ive been very well pleased with my purchase. Little bit of a learning curve with copilot and for best performance a subscription.
With purchasing the subscription im able to get things done very quickly. Research to writing papers to creating study guides. So im very happy with purchase.
With purchasing the subscription im able to get things done very quickly. Research to writing papers to creating study guides. So im very happy with purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Slim Build but still very Powerful
on May 8, 2026
Posted by: LashyJ
[This review was collected as part of a promotion.] When I was searching for a first laptop, I knew I wanted it to last; something with good memory and up to date software. This laptop has it all. I love how sleek it is and the good amount of heft it has. You can tell its made out of nicee material. Feeling the cold sturdy metal when you use it makes me feel comfortable in the longevity of this device. The screen is so thin and it is the perfect size. I love playing games and i was a little worried at first because this laptop wasnt meant for specifically games, but all those worries have faded. Ive been able to run big games like wukong and jedi survivor with no problem. The 360 is great for gaming because folding it gives the fan better access and allows me to get closer to the screen. It hasnt gotten too hot and if it does, it cools down really fast. I also love the fact i got a year of goodnotes for free with my purchase, its a good combi with the Galaxy AI, letting me highlight and fact check my work easy as pie. The storage is insane as well. Every aspect of this laptop makes me feel like I made the right call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this machine
on February 11, 2025
Posted by: DeRailEr
[This review was collected as part of a promotion.] There is not a single computer that computes like this one. Top of the line product!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
Excellent laptop. I thought the large screen would be a negative, but I found that it makes it much more of an option when I'm sitting on a couch. I can see more and get more work done. Also the hard keyboard feels good after using slim detachable keyboards. I like the HDMI output. Battery life may be overrated at 25 hours if you are doing CPU intensive tasks, but I never use it more than 3 or 4 more hours, so that is no issue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shabazz
from New York
Expertise:Intermediate
Verified Purchase:Yes
I really like the way the galaxy book pro 5 starts up. Just open the lid. I also like the finger print reader on the power key. My dislike is how big the track pad is.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Very good in sound
on February 25, 2025
Posted by: mumair2
[This review was collected as part of a promotion.] Very good in sound and photo click, very nice on call
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Massive Amazing Features
on March 15, 2025
Posted by: Real5Evion
[This review was collected as part of a promotion.] The Galaxy Book5 Pro 360 Has Massive Storage
With Super Extensive ROM And RAM
Making It Unbeatable In The World Of Gadgets
With Super Extensive ROM And RAM
Making It Unbeatable In The World Of Gadgets
Value
5
Written by a customer while visiting Samsung US