Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.8
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
265
4 Stars
34
3 Stars
11
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Posted by: Anonymous
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Works exactly how I expected. Light, thin and more powerful than I needed, school.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect For My Needs
on March 12, 2026
Posted by: OriginalOtaku
[This review was collected as part of a promotion.] I reviewed a LOT of devices when I was in the market for a new laptop. Over the years I have strayed away from high end laptops with tech specs I simply don't need. Or want, actually. I had an S25 ultra, a Galaxy Watch Pro, and an S10+ tablet and realized that a Samsung laptop might be a good choice from a tech ecosystem standpoint. I was right and settled on, in my opinion, the best 2-in-1 device on the market, at least for my needs. From now on Galaxy Books will be my first choice.
But, I will add, Galaxy AI did not factor into my decision. I see it as useful in some regards, but the technology is still in its infancy at this time, and the way that it's being pushed on the consumer is troubling.
But, I will add, Galaxy AI did not factor into my decision. I see it as useful in some regards, but the technology is still in its infancy at this time, and the way that it's being pushed on the consumer is troubling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Link to windows
on March 12, 2026
Posted by: Nazeer
[This review was collected as part of a promotion.] Its great to have samsung in my daily life it's make my work easy to manage 😌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Link to windows
on March 12, 2026
Posted by: Nazeer
[This review was collected as part of a promotion.] Its great to have samsung in my daily life it's make my work easy to manage 😌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device, amazing autonomy
on March 15, 2026
Posted by: Anthony504
[This review was collected as part of a promotion.] I'm loving Galaxy Book5 pro 360, great device, amazing battery and I love the seamless between galaxy ecosystem is, with my phone, my tablets and everything, is not perfect(usually windows 11 issues) but definitely i'm loving
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I Needed in a Laptop at a Good Price
on March 17, 2026
Posted by: Evan M
Verified Purchase:Yes
This computer has great graphics quality, plenty of storage space for documents/videos/presentations, and has an impressive battery life. Can't ask for much more than that in a laptop.
Written by a customer while visiting Samsung US
Customer Rating
5
The Best 2 in 1 Computer I Have Ever Had
on March 19, 2026
Posted by: Ramlue1228
[This review was collected as part of a promotion.] 5 Reasons Why:
1. GALAXY AI on a Computer! I never had a computer with built-in AI capabilities. I never thought I needed one until I have one. The Galaxy AI is a very helpful tool from searching through editing to creating anything. This does not only make things easier but smarter!
2. Crazy Battery Life. On an average work and home usage, I would always charge my previous computers at least twice a day everyday. Sometimes, when I'm teaching, I would have to plug it in to make sure it stays charged. But now that I have Galaxy Book5 Pro, I never have to charge everyday. I can have all my work done and will still have enough to watch a movie at night and it I would often still have about 40-50% of battery. I now usually charge it at least once every 2-3 days.
3. Tablet Option. Since this is a 2 in 1 Laptop/Tablet computer, the option to use just the screen is a first time experience for me, and I am loving it. The option to use just the screen whenever I am presenting and I do not need the keyboard is very useful to me!
4. S-pen Capability. Editing anything using my computer has never been this easier and efficient at the same time. Photo and document editing has never been this good. I can easily screenshot and edit anything I want on the screen. This is is very useful.
5. Seamless Connection. As a teacher, I use my laptop everyday: document processing, presentation. The best part is the quick and seamless connection to my Samsung TV in my classroom.
1. GALAXY AI on a Computer! I never had a computer with built-in AI capabilities. I never thought I needed one until I have one. The Galaxy AI is a very helpful tool from searching through editing to creating anything. This does not only make things easier but smarter!
2. Crazy Battery Life. On an average work and home usage, I would always charge my previous computers at least twice a day everyday. Sometimes, when I'm teaching, I would have to plug it in to make sure it stays charged. But now that I have Galaxy Book5 Pro, I never have to charge everyday. I can have all my work done and will still have enough to watch a movie at night and it I would often still have about 40-50% of battery. I now usually charge it at least once every 2-3 days.
3. Tablet Option. Since this is a 2 in 1 Laptop/Tablet computer, the option to use just the screen is a first time experience for me, and I am loving it. The option to use just the screen whenever I am presenting and I do not need the keyboard is very useful to me!
4. S-pen Capability. Editing anything using my computer has never been this easier and efficient at the same time. Photo and document editing has never been this good. I can easily screenshot and edit anything I want on the screen. This is is very useful.
5. Seamless Connection. As a teacher, I use my laptop everyday: document processing, presentation. The best part is the quick and seamless connection to my Samsung TV in my classroom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light Weight, No Issues
on March 30, 2026
Posted by: HB1971
[This review was collected as part of a promotion.] I purchased this computer with Galaxy AI back in November and it has performed perfectly. I really like having the option to fold the computer and just use the touchscreen when I don't need to type. I would definitely recommend this computer.
Value
5
Written by a customer while visiting Samsung US