Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.8
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
265
4 Stars
34
3 Stars
11
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
Versatile, speedy and wonderful WFH device
on October 14, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] I recently upgraded from my 10 year old Lenovo yoga (gave it to my 4th grader) to this wonderful samsung book, when they say Pro, samsung is not joking, it's really fast and the Galaxy AI is just wonderful. Wife asked to use it for few days and see if she likes it and now she wants another one for herself..lol. the screen is big enough to watch shows on this screen itself plus split it to perform work on 2 images.keyboard and mouse tracker is very neat as well. The power button placement is nice.
In short a device I will recommend to everyone
In short a device I will recommend to everyone
Value
5
Written by a customer while visiting Samsung US
Posted by: Travis
from Portland Oregon
Expertise:Expert
Verified Purchase:Yes
Perfect laptop! Needed a new laptop for school and this does not disappoint! No issues at all, and if there are, Samsung care is available.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Jacksonville FL
Expertise:Intermediate
Verified Purchase:Yes
Love my new Galaxy and all of the features. Still learning them, but it is really helping me with my education.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Book4 360 Pro" from 2025
on October 23, 2025
Posted by: Ryanblk2000
[This review was collected as part of a promotion.] Samsung Book4 360 Pro" from 2025 exist, as this appears to be a misnomer, there are reviews available for both the 2024 Galaxy Book4 Pro 360 and the 2025 Galaxy Book5 Pro 360. Both are premium 2-in-1 laptops highly praised for their exceptional displays and long battery life and efficiency cup processing power
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For Galaxy
on October 27, 2025
Posted by: Sridhar
from India
Expertise:Expert
Ultimate performance 👏 amazing display 👏 power processor , storage is good and samsung dex is awesome 😍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Anniston, AL
Verified Purchase:Yes
i love how easy set up was when i first got it. Now i use it pretty daily for work and other activities, and love that my phone automatically syncs to it so i can do all things on my phone and computer from my PC
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is an awesome machine with great tool
on November 8, 2025
Posted by: Kingissy6
[This review was collected as part of a promotion.] Galaxy AI is a tool that comes with this product and makes it so much easier to navigate and accomplish many daily tasks. This is the way to go if your gonna spend your hard earned money .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing for College
on November 10, 2025
Posted by: Amadeus
[This review was collected as part of a promotion.] I was skeptical to purchase a Samsung laptop originally because I heard bad reviews about the earlier models like the book 3 compared to apples mac. However, none of those claims are true. The battery lasts me all day if not 2-3 days even with it limited to 80% charge. It really fast, has more than enough ram for a school laptop for Networking and Engineering, and it also stays very cool under load and with continuous use. The galaxy ai features I haven't used to much, but I love them on my phone. The pen makes it so much better with the 360. I can carry my laptop and use it as a jornal without needing to carry another notebook.
Value
5
Written by a customer while visiting Samsung US