Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.8
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
265
4 Stars
34
3 Stars
11
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Posted by: Anonymous
Verified Purchase:Yes
I love this device.
From Laptop to tablet. Backlit keyboard, S-Pen, 1-TB Storage, Windows 11, Lightweight, Slim, Loooong Lasting Battery. A.I. Integrated. I mean, need I say more?
Cause I will...
Cause I will...
USB-C Charging, Easily connects with other Samsung devices with Quick Share for large files. And don't get me started with the "Multi-Control" option.
Turn that on with your devices nearby, and instantly have an extended desktop where you can click and drag from any screen (via tablet, laptop or phone) without any lag.
Thank you Samsung.
Written by a customer while visiting Samsung US
Customer Rating
4
My Secret Weapon for Coursework: Galaxy AI
on September 15, 2025
Posted by: GalaxyScholar
[This review was collected as part of a promotion.] Ever since I started using my new Samsung device with Galaxy AI, my approach to university coursework has completely changed. I used to spend hours on tedious tasks like organizing notes, summarizing long articles, and drafting emails. Now, AI automation handles so much of the heavy lifting for me. It’s like having a personal teaching assistant in my pocket.
The AI-powered features make assignments a breeze. I can quickly get concise summaries of complex readings, which saves a ton of time during exam season. The seamless integration with my workflow helps me stay organized and on top of deadlines. This technology has truly been a game-changer for my academic life, freeing me up to focus on learning rather than just managing my workload.
Value
4
Written by a customer while visiting Samsung US
Posted by: Ultra watch best
from miami florida
Expertise:Intermediate
Verified Purchase:Yes
Amazing laptop but PLEASE ADD TO THE other side a CHARGING PORT, where a person can charge right or left as some counters have outlets to the right or left and very uncomfortable to charge while in use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jenifer
from Jacksonville FL
Expertise:Expert
Verified Purchase:Yes
So far I love it. Super fast! It has a large track pad and holds a good charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
best laptop in office
on February 5, 2026
Posted by: Dsq2
from georgia, tbilisi
fast laptop, nice design. keyboard practic and display 5 star.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sambo
Expertise:Expert
Verified Purchase:Yes
This laptop is fantastic, and I scored it at an amazing price. The screen is gorgeous, the keyboard is comfortable to type on, and it’s nice and lightweight. It also works seamlessly with the Samsung ecosystem. That said, the S Pen isn’t as precise—which is a bit disappointing—as the iPad Pencil, which I really love.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products has a great thing
on February 19, 2025
Posted by: Nickkf
[This review was collected as part of a promotion.] I need a computer for multiple reasons, as it plays a crucial role in my daily life. First, a computer helps me with work-related tasks, including job searches, applications, and professional communication. Since I am an immigrant looking for employment opportunities, having a computer allows me to access online resources, create resumes, and stay informed about job openings. Additionally, a computer is essential for my powerlifting training because I can track my progress, watch instructional videos, and follow structured workout plans. It also enables me to study for my driving test by taking online practice exams and reviewing learning materials. Beyond work and training, a computer provides entertainment, such as watching videos, playing games, or staying connected with family and friends. With a computer, I can manage important tasks efficiently, learn new skills, and improve my overall productivity. It is a necessary tool for my personal and professional growth.
Value
5
Written by a customer while visiting Samsung US
Posted by: Starr
from California
Expertise:Intermediate
Verified Purchase:Yes
I am still not sure why I needed a tablet....I dont draw so who knows...I do not like the fact that I cannot get it to do away with the password/pin....and it doesnt seem like I have been successful in adjusting time out....I have set it for 15 min yet it seems like 3 min idle and I have to redo pin...I HATE THAT!!! So irritating....I have tried several "fixes" that dont work...I also could not transfer all data from.my Microsoft Surface to the Galaxy Book.. (also the pin is under Microsoft...I bought a Samsung so why is Microsoft the pin????)....also tried several ways there too.....Samsung Switch was not helpful...I tried another one too..nope...that was very irritating...and trying to get used to the updated Paint....I had windows 10 so it is different...so other stuff ok...and yes that keyboard takes getting used to...I never use the tracker thing...I never can figure out how that works so I have a wireless mouse...that is my review
Features
4
Performance
4
Design
3
Written by a customer while visiting Samsung US