Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.8
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
265
4 Stars
34
3 Stars
11
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
4
Gret Laptop it you have other Samsung devices
on January 29, 2025
Posted by: Brett
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
A great addition to my Samsung collection. It is fast and easy to use, lightweight, and has a great screen. Only reason I gave it a 4 star is because I wish it had the Intel Core Ultra 9 processor in it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on January 31, 2025
Posted by: Randy93
The Samsung Galaxy Book 5 Pro 360 is an excellent choice for those seeking a versatile and powerful 2-in-1 laptop. Its combination of sleek design, strong performance, and long battery life makes it a standout option in the market. While the AI features might not be groundbreaking, the overall package is impressive and well worth the investment.
Response from Samsung USBy R&R Team, February 6, 2025
Salutations Randy93,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Book5 Pro
on March 17, 2025
Posted by: Celito
[This review was collected as part of a promotion.] Stunning AMOLED Display:
The vibrant AMOLED touchscreen is a major highlight, offering rich colors and deep blacks. This is excellent for both productivity and entertainment.
* 2-in-1 Versatility:
* The 360-degree hinge allows for flexible use in laptop, tablet, and tent modes, catering to various user needs.
* Lightweight and Portable:
* Despite its large screen, it maintains a thin and light design, making it easy to carry around.
* Performance:
* With Intel Core Ultra processors, it delivers solid performance for everyday tasks and even demanding workloads.
* Connectivity:
* It comes with a good selection of ports, including USB-C and HDMI, which is very useful.
* Battery life:
* Many reviews show that the battery life is very good.
* Galaxy Ecosystem integration:
* Samsung has made it so that its galaxy products work very well together.
Cons:
* AI features:
* Some reviews have mentioned that the AI features that are included, may not live up to all expectations.
* Keyboard Layout:
* Some users have expressed concerns about the keyboard layout, such as the size of certain keys.
Five-Star Review:
"The Samsung Galaxy Book5 Pro 360 is an absolute powerhouse of a 2-in-1 laptop! From the moment I turned on that gorgeous AMOLED display, I was blown away by the vivid colors and crisp details. The versatility of the 360-degree hinge makes it perfect for everything from work presentations to relaxing
The vibrant AMOLED touchscreen is a major highlight, offering rich colors and deep blacks. This is excellent for both productivity and entertainment.
* 2-in-1 Versatility:
* The 360-degree hinge allows for flexible use in laptop, tablet, and tent modes, catering to various user needs.
* Lightweight and Portable:
* Despite its large screen, it maintains a thin and light design, making it easy to carry around.
* Performance:
* With Intel Core Ultra processors, it delivers solid performance for everyday tasks and even demanding workloads.
* Connectivity:
* It comes with a good selection of ports, including USB-C and HDMI, which is very useful.
* Battery life:
* Many reviews show that the battery life is very good.
* Galaxy Ecosystem integration:
* Samsung has made it so that its galaxy products work very well together.
Cons:
* AI features:
* Some reviews have mentioned that the AI features that are included, may not live up to all expectations.
* Keyboard Layout:
* Some users have expressed concerns about the keyboard layout, such as the size of certain keys.
Five-Star Review:
"The Samsung Galaxy Book5 Pro 360 is an absolute powerhouse of a 2-in-1 laptop! From the moment I turned on that gorgeous AMOLED display, I was blown away by the vivid colors and crisp details. The versatility of the 360-degree hinge makes it perfect for everything from work presentations to relaxing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very powerful
on March 17, 2025
Posted by: Ghosthaze
[This review was collected as part of a promotion.] The Galaxy Book5 Pro 360 is a versatile and powerful laptop that combines sleek design with strong performance. Its 2-in-1 convertible feature makes it highly adaptable, whether using it as a traditional laptop for productivity or flipping it into tablet mode for drawing, note-taking, or presentations. The hinge feels sturdy and smooth, adding to its premium build quality.
The AMOLED display is stunning, delivering vibrant colors, deep blacks, and sharp detail. It's ideal for creative work, streaming, and general use, with excellent brightness and clarity. Touchscreen responsiveness is precise, and the included S Pen adds great functionality for sketching or taking notes.
Performance is fast and reliable, handling multitasking, creative applications, and daily tasks with ease. The battery life is impressive, lasting through a full workday, and charging is quick when needed. The keyboard is comfortable for extended typing, and the large touchpad is smooth and accurate.
It also offers a good selection of ports for connectivity and works seamlessly with other Galaxy devices, enhancing productivity. Overall, the Galaxy Book5 Pro 360 delivers premium features, a beautiful display, and excellent performance in a thin and lightweight design. It’s a strong choice for professionals and creatives alike.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Laptop
on March 29, 2025
Posted by: Lola45
[This review was collected as part of a promotion.] Best laptop I ever had. I had this 4 months now. It never failed me yet. It's high speed and quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Posted by: Patrick O
from NY
Expertise:Intermediate
Verified Purchase:Yes
I love the product. Any time I have money purchase more. Is very expensive though
Written by a customer while visiting Samsung US
Customer Rating
5
RAM and SSD is awesome!
on June 9, 2025
Posted by: ShaneDog43
Just the RAM and A whole TB of memory alone is worth this much money!
Written by a customer while visiting Samsung US
Posted by: Cnjs
from Miami
Expertise:Expert
Verified Purchase:Yes
Love it works for me. This Laptop is very nice light weight and great performance
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US