Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.8
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
265
4 Stars
34
3 Stars
11
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
Greatest Product for Editing
on November 10, 2025
Posted by: Leli2929
[This review was collected as part of a promotion.] I have used galaxy AI it's a great feature to use when making content videos.
It's one of the greatest and best laptops that I have purchased. I been learning new ways to create content videos and also editing videos for content creating.
Value
5
Written by a customer while visiting Samsung US
Posted by: Eddie D
from California
Expertise:Intermediate
Verified Purchase:Yes
I have owned tablets and laptops of varying screen sizes and I found the 16' to be perfect. The versatility of the Book5 Pro 360 is impressive. You want a laptop? No problem, you got one. You want a tablet? No problem. Just flip the screen all the way over and you got one. The screen is bright and very clear. The body of the device itself is tough and sturdy. Definitely an absolute great buy! Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: John D
from Philadelphia PA
Expertise:Intermediate
Verified Purchase:Yes
This laptop is perfect for people looking for a device that can handle multiple tasks simultaneously. The speed is incredible. The screen display is beautiful. It converts to a tablet so easily. The pen is great for doing creative design. My grandson can't keep his hands off it. And it's a Samsung! So happy with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great since I first got it!
on December 3, 2025
Posted by: Paper3605
[This review was collected as part of a promotion.] I like how fast the processor is and the refresh rate makes the screen look amazing to watch movies and shows on it.Another great feature is the Galaxy AI helps alot qhen you need to know something, and Gemini aswell. Over the Book5 Pro 360 is a great computer that I will use for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Laptop
on December 5, 2025
Posted by: Ew911111
[This review was collected as part of a promotion.] I just replaced my Lenovo laptop with this galaxy book 5 pro 360 and the speed and the features are just a lot faster and a lot nicer. The screen on this laptop is nothing but vibrant and clear.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sibu
from Florida
Expertise:Intermediate
Verified Purchase:Yes
This laptop is a very good investment. It's like a phone in a laptop but better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J Allen
from Nashville, TN
Expertise:Intermediate
Verified Purchase:Yes
It’s definitely made for pros. Good quality hardware as well as software.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best laptop I ever tried
on March 12, 2026
Posted by: ariatator
[This review was collected as part of a promotion.] It has great AI features and the flexibility is just a cherry on top. I love that the stylus works with my phone and my phone's stylus works with the Book. And windows paired with Samsung features is on another level. Gaming, app development, 36 tabs open on Opera Air and the device barely lags at all. Highly customizable which i love so paired with Windhawk you get your dream computer.
Value
5
Written by a customer while visiting Samsung US