Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.8
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
265
4 Stars
34
3 Stars
11
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Posted by: EK D
from Hollywood, CA
Expertise:Intermediate
Verified Purchase:Yes
Love it. Could not be happier. I especially love the synergy with my Samsung phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Product
on August 20, 2025
Posted by: Silo3605
[This review was collected as part of a promotion.] Galaxy AI definitely made the experience of searching the specs for the Galaxy Book 5 Pro 360 easy to check prior to purchase.
Value
5
Written by a customer while visiting Samsung US
Posted by: GRT520
Verified Purchase:Yes
I haven't used many of the new features. However, in the past, I've networked my PC's to make datat transfer/sharing easier. I've run into relentless problems trying to do this with this laptop when it keeps asking to enter credentials to join other PC's. Other PC's also are asking for credentials. I've never had this problem in the past. I finally found 3 commands entered from the power shell which solved the problem of the Pro 360 asking for credentials.
Overall, so far, I'm quite happy with the speed and performance of this machine.
Written by a customer while visiting Samsung US
Customer Rating
5
Speedy and Satisfying
on October 10, 2025
Posted by: Kitsune
[This review was collected as part of a promotion.] The Samsung Galaxy book 5 is highly intuitive--and the Galaxy AI is incredibly quick. It's a purchase I'm glad to have made, and I'm even considering keeping the original book 2 instead of trading it in!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful screen great battery life and slim
on October 14, 2025
Posted by: Ozzy7455
[This review was collected as part of a promotion.] There's a lot of great things to say about this laptop including much of the integration working with my Samsung phone including anything from messages to AI that makes the device fantastic.
Add the newer ram that makes it snappy and very quick with programs that we use along with the beautiful 16-in 3K display the touch screen is exceptionally tactile and while the keyboard is a little further away because of the new bigger mouse pad the mouse pad is actually quite excellent. On top of that we have a Galaxy book 2 360 from the past that one was only 13.3 or 14 in but the difference in screen isn't the only big benefit having the number pad is a huge boon. It's absolutely fantastic. It boots up fast it runs quiet when you give it just a little bit of a gap between being flat on a surface then it runs nice and cool seriously the display on it is unbelievable. It's seriously competes with my 32-in Samsung OLED gaming monitor that I have. We got an awesome price on the device and let's hope it last 3 to 4 years like my last one. Also side note Samsung had that laptop at my door within a day and a half That's just crazy fast. Productive wise couldn't ask for a better PC we didn't get one for gaming as it's more for work and school and I don't think we could have picked a better device. When it comes down to it Samsung just doesn't cut corners
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Computer! Versatile
on October 14, 2025
Posted by: G2Money
[This review was collected as part of a promotion.] I use my laptop for Graduate School and it has helped me so much! Because it is a computer and tablet combo, it makes completing assignments and taking notes fantastic. I haven't used all the features of Galaxy AI but it has helped me with developing my professional language and creating practice tests!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Power in your hands, sleek, and unstoppable.
on October 14, 2025
Posted by: Orange03CRUSH
[This review was collected as part of a promotion.] The Samsung Galaxy Book5 Pro 360 is an impressive all-rounder for university, work, and casual gaming. Its 16" Dynamic AMOLED 2X display is vibrant and smooth at 120 Hz, making writing papers, designing presentations, or streaming a pleasure. The 360° hinge and included S Pen make note-taking and sketching natural, and the slim build feels premium without sacrificing portability.
Battery life is excellent — enough for a full day of classes or meetings — and fast charging gets you back up quickly. Performance from the Intel Core Ultra chip is fast for multitasking, with the integrated Arc graphics handling light to moderate gaming smoothly. AAA games work, but you’ll need to lower settings just a smidgen.
Galaxy AI integration adds a real productivity boost. Tools like Chat Assist, Live Translate, and Transcript Assist save time during study sessions or work calls, while Circle to Search and Generative Edit make research and content creation easier. Combined with Samsung’s ecosystem and seamless phone connectivity, the experience feels unified and intelligent.
The keyboard could use deeper travel, and heavy creative workloads may push the limits of the integrated GPU, but for most users, this laptop strikes a near-perfect balance.
Overall, the Galaxy Book5 Pro 360 delivers premium design, long battery life, and practical AI features — a versatile, stylish choice for students, professionals, and everyday creativity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing display,and performance
on October 28, 2025
Posted by: Yusuke the one
Absolutely magnificent design with the crispiest graphics I have ever seen. Samsung, you are the goat. Let these haters know who the best is.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US