Customer reviews from whirlpool.com
Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - Black
Average customer rating
4.5
(1,819 Reviews)
Rating breakdown 1,819 reviews
5 Stars
1,218
4 Stars
430
3 Stars
113
2 Stars
19
1 Star
39
94%of customers recommend this product.
(
1,531 out of
1,634)
Customer Reviews for Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - Black
Customer Rating
5
on August 17, 2025
Posted by: Ginger
[This review was collected as part of a promotion.] Very happy with my purchase. It is working very well great features and is very attractive.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very good basic refrigerator
on August 15, 2025
Posted by: Judy
from Westford, MA
[This review was collected as part of a promotion.] We are very happy with this item. It is used by a family that is living in our first floor apartment.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 12, 2025
Posted by: fridge
from Atlanta, NY
[This review was collected as part of a promotion.] I am holding my breath! I got a Frigidaire Model #FFTR1835VW 14 months ago and it died. Only thing that works is the light! I pray this Whirlpool lasts a lot longer!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very efficient
on August 6, 2025
Posted by: Revcornie
[This review was collected as part of a promotion.] I bought it online..it’s a little small. But ok and cools well. The old whirlpool was still working at over 20 years. Hope this is my last one
Written by a customer while visiting whirlpool.com
Customer Rating
4
Keeps things cold
on August 5, 2025
Posted by: BillMac
[This review was collected as part of a promotion.] Front handle side seal needs to be pushed in to seal properly
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice frig
on August 5, 2025
Posted by: Nice frig
[This review was collected as part of a promotion.] Perfect size for my rental units. Worked fine out of the box with no damage.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 31, 2025
Posted by: Parker 13
from Hudson Falls, New York
[This review was collected as part of a promotion.] I bought this refrigerator on July 1 was delivered on July 23 and it continued to run and run for extended hours at a time. It isn’t unusual for to run nine or 10 hours after opening the door just to get a drink out or anything else with a quick door opening and closing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760610.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760610.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
No coplaints
on July 28, 2025
Posted by: Weasel
from Chester po dunk sc.
[This review was collected as part of a promotion.] Maybe the top shelf coul be a little stiffer.
In case someone puts more than two gallons on the top shelf towards the center.its strong enouph for me.
I wonder about the legitimacy of some of the complaints ive read.
In case someone puts more than two gallons on the top shelf towards the center.its strong enouph for me.
I wonder about the legitimacy of some of the complaints ive read.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com