Customer reviews from whirlpool.com
Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.5
(1,728 Reviews)
Rating breakdown 1,728 reviews
5 Stars
1,160
4 Stars
410
3 Stars
105
2 Stars
18
1 Star
35
94%of customers recommend this product.
(
1,491 out of
1,589)
Customer Reviews for Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
4
More of the same only better
on December 12, 2016
Posted by: bdette
from Seattle
[This review was collected as part of a promotion.] This is the replacement to a much older model of the same refrigerator for me. It is much more energy efficient, quiet, and just the right size for a single gal who loves to cookl. The crisper drawers are nice to have in good shape, as the old ones were a bit off the track. I like the cheese/butter tray. Only complaints: the boarders of the shelves and egg tray are large enough that I notice slightly less usable space than in the old model. No doubt I will adjust as it is fractional really. My egg cartons do not fit on the egg area, so I use the bottom shelf. But overall it's nice to have new, efficient and perfect to my needs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
great 2nd fridge
on September 12, 2018
Posted by: 1coolhd
from Lake Dallas, Texas
Gender:Male
[This review was collected as part of a promotion.] I bought this a month ago as a 2nd garage fridge. After numerous positive reviews on several units I chose this one. It has done exactly what is expected. I am very pleased with Whirlpool and this unit. I have always been a Whirlpool consumer and will continue to be. ** plus a dolled it up with an aftermarket wrap. is a great conversation piece when people see it now.....
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
A good buy
on October 24, 2018
Posted by: Rick the rat
from New Hampshire
Gender:Male
[This review was collected as part of a promotion.] I bought this fridge about 2 months ago now to replace my old basement fridge which died after I don't know how long, probably 30 years. So far I am very happy with it. Both the freezer and fridge sections are working well and I almost never hear it and then only if I'm in the basement. It does take a firm pull to open the freezer door which I don't mind. The only drawback is if you want to move a shelf up or down - even if nothing is blocking the door it only opens less than 180* so pulling out a shelf is a very tight squeeze. Other than that, its been good with minimal use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Fridge freezes everything
on September 25, 2023
Posted by: Helen
from Woodstock Ontario
[This review was collected as part of a promotion.] I’ve had a service man in and need to call again as fridge freezes everything! I’m done everything he recommended and it continues to freeze all liquids and solids.
No, I would not recommend this to a friend.
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, September 29, 2023
Oh no, Helen! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (273967796). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed.
on October 16, 2023
Posted by: Jana
from Hampton NH
[This review was collected as part of a promotion.] The gasket on the door is not good. Door does not close tight enough. I have icicles in my refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2023
Thank you for sharing your insights with us, Jana. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 412646.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Accommodating size and color
on June 4, 2024
Posted by: Upnorth
[This review was collected as part of a promotion.] I have a small space to fit a refrigerator/freezer combo and this model fit. Very happy about that! However, would have liked to see a cheese/meat drawer, along with more upgraded fruit/veggie drawers. Also, I cannot fit a gallon milk jug or wine bottle in the side door! My old fridge was more accommodating. Bought this model in a hurry, as our old fridge quit working.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Product
on June 1, 2016
Posted by: Winkie407
from Southeastern Kentucky
[This review was collected as part of a promotion.] When our old 18 cubic foot refrigerator (not a Whirlpool) died last month my family needed a replacement. Since there are only three of us now, we wanted to downsize a bit but didn't want to compromise on features. The Whirlpool 14 cubic foot refrigerator with top freezer was the perfect fit for our needs and had all the features we wanted: top freezer, glass shelves in the refrigerator section, door storage, etc. We are all very happy with this purchase and look forward to many years of service from this appliance. I would gladly recommend this product to anyone looking for a great refrigerator-freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great unit
on October 12, 2017
Posted by: Robbie the man
from KC, MO, United States
Gender:Male
[This review was collected as part of a promotion.] I bought this product a month ago and love it
I would recommend this to anyone.
I would recommend this to anyone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com