Customer reviews from whirlpool.com
Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - Black
Average customer rating
4.5
(1,819 Reviews)
Rating breakdown 1,819 reviews
5 Stars
1,218
4 Stars
430
3 Stars
113
2 Stars
19
1 Star
39
94%of customers recommend this product.
(
1,531 out of
1,634)
Customer Reviews for Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - Black
Customer Rating
5
Fits perfectly in space, freezer is a good size.
on October 15, 2023
Posted by: 2BHappy
from Wellsville NY
[This review was collected as part of a promotion.] It’s nice having a refrigerator door that seals tightly so that our dogs can’t “nose” it open!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent appliance
on October 10, 2023
Posted by: Tom 357
from Los Ángeles county, ca
[This review was collected as part of a promotion.] I’m glad I bought it , I’m happy with it . It’s a very good appliance
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge, love the color
on October 5, 2023
Posted by: Mary
from Pueblo, Colorado
[This review was collected as part of a promotion.] Great refrigerator, works great, looks great in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice frig.
on October 5, 2023
Posted by: Billy Bob
from Calvert City, Kentucky
[This review was collected as part of a promotion.] It keeps drink very cold! Temperature adjustment for vegetables and to a very cold temperature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does the job but . . .
on October 4, 2023
Posted by: tortietuxie
from Brooklyn, NY
[This review was collected as part of a promotion.] Overall, I'm satisfied with my new Whirlpool refrigerator and hope it will live up to the fine reputation of the company. My main gripe is that the shelves inside the fridge and freezer doors are too narrow (3 1/4") for most containers to fit, and with only a 1" horizontal bar to hold stored items in place, they can slip under the bar and onto the floor when the
door is opened. Otherwise, it's quiet and works fine to keep food cold or frozen.
door is opened. Otherwise, it's quiet and works fine to keep food cold or frozen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
basic refrig.
on September 29, 2023
Posted by: NA NA
from Stanton MO
[This review was collected as part of a promotion.] Needed a mid-size icebox for occasional use in cabin. Unfortunately delivery people noted 2 dents which probably occurred between manufacturing and ultimate delivery. Noticed that metal shelf in freezer barely reaches fully across, thus if not situated evenly, allows shelf to fall off support ridges.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not made the same as the one I had before
on September 28, 2023
Posted by: Rach
from Spelter,WV
[This review was collected as part of a promotion.] I had the exact fridge that was made in 2016 and I thought I was getting the same thing, well I was wrong this one was made in 2021 and it sucks. I have had a bunch of issues with it. I’ve already had someone out to look at it for icing up and they said nothing wrong it’s just new and has to break in basically. Well here I am 2 weeks later and I’m gonna have to call again. I’m pretty sure it’s the defroster but what do I know. I had to get this one due to the size of where a fridge goes in my kitchen.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 2, 2023
Thank you for sharing your insights with us, Rach. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 403739.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
HAS NOT BEEN WORKING WELL!
on September 28, 2023
Posted by: Cornerstone
from Edinburg
[This review was collected as part of a promotion.] I SET UP AN APPPOINTMENT FOR SOMEONE TO COME IN AND SERVICE IT AND NO ONE SHOWED UP!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 28, 2023
Thank you for sharing your insights with us, Cornerstone. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 403306.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com