Customer reviews from whirlpool.com
Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.5
(1,798 Reviews)
Rating breakdown 1,798 reviews
5 Stars
1,205
4 Stars
425
3 Stars
111
2 Stars
19
1 Star
38
94%of customers recommend this product.
(
1,520 out of
1,622)
Customer Reviews for Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
5
on October 26, 2025
Posted by: Lynda13
[This review was collected as part of a promotion.] Perfect size and works beautifully. Just wish it was easier to move hinge to the other side easily.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice size and does the job!
on October 28, 2025
Posted by: danm
from Boulder, CO
[This review was collected as part of a promotion.] This refrigerator was purchased for an office refrigerator. It has modern features and a clean modern appearance. The size is perfect for the office staff to keep their lunches and daily beverages/supplies cool. The refrigerator is mostly silent and does not add any significant background noise. I would recommend this item.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fine, except…..
on October 30, 2025
Posted by: Bob 27
from Covington, La
[This review was collected as part of a promotion.] Fine appliance except that I can’t remove the plugs in order to change the door opening direction.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
doesn't get cold enough,door swing problem
on November 2, 2025
Posted by: steve
[This review was collected as part of a promotion.] doesn't freeze ice cream hard. want to change door from left to right opening, unable to get plastic plugs out, seem to be glued in. got 1 out of three plugs out on top hinge without breaking. came with a couple extra plugs but not enough. need complete set of new plugs for both doors.
Response from whirlpool.comBy Branded Team, Consumer Care, November 6, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 833354.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 833354.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on November 5, 2025
Posted by: Cat32
[This review was collected as part of a promotion.] I am very happy with my new refrigerator I like white it fits with my other appliances
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the adjustable shelves.
on November 5, 2025
Posted by: none
[This review was collected as part of a promotion.] The refrigerator is great, but I wish now I had bought a bigger and better one. So I'll just have to do with what I have at this into the game.
Written by a customer while visiting whirlpool.com
Customer Rating
5
SPACIOUS
on November 12, 2025
Posted by: CHELENA
from DAYTON OH
[This review was collected as part of a promotion.] NEEDED NEW FRIDGE TO REPLACE 30 YEAR OLD WESTINGHOUSE
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good capacity. NO LIGHT IN FREEZER-bad!
on November 14, 2025
Posted by: Nan90
from Delaware
[This review was collected as part of a promotion.] Good deal/price/size
NO LIGHT IN FREEZER—bad feature!
NO LIGHT IN FREEZER—bad feature!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com