Customer reviews from whirlpool.com
Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.5
(1,728 Reviews)
Rating breakdown 1,728 reviews
5 Stars
1,160
4 Stars
410
3 Stars
105
2 Stars
18
1 Star
35
94%of customers recommend this product.
(
1,491 out of
1,589)
Customer Reviews for Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
1
on February 20, 2025
Posted by: Phyllis
[This review was collected as part of a promotion.] Very noisy. The technicians who came did not hear the noise during the period they were in my kitchen. However the second technician heard my recording of the noise and agreed that it is unusual but since he did not hear it himself in my kitchen he did not know what to fix.
That puts me in a "catch-22": poor product but because the technician does not arrive when the noise is happening I am out to luck .
That puts me in a "catch-22": poor product but because the technician does not arrive when the noise is happening I am out to luck .
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6420L8qlY . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6423L8qlW or Instagram http://spr.ly/6424L8qlo. When responding please include your contact information and reference Case # 682060.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6420L8qlY . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6423L8qlW or Instagram http://spr.ly/6424L8qlo. When responding please include your contact information and reference Case # 682060.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Multi Airflow, Manual Temp Controls,
on February 22, 2025
Posted by: Gidget
from Orange City Florida
[This review was collected as part of a promotion.] I'm very pleased with the fridge haven't had it long but it seems to be such a good fridge very satisfied whirlpool is a great product
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice for medium sized refrigerator.
on March 2, 2025
Posted by: Piper
from Bethune,South Carolina
[This review was collected as part of a promotion.] Bought for small kitchen. Looks nice. Great refrigerator and freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 9, 2025
Posted by: Normans
[This review was collected as part of a promotion.] Had it just over a week and so far very happy with it
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great small fridge!
on March 20, 2025
Posted by: SSI Employee
from Oak Ridge, TN
[This review was collected as part of a promotion.] I bought this for our office breakroom and needed something small to fit in the already existing space. This was perfect. Our old fridge had wire shelves, this has glass shelves which makes it easier to keep clean. There is no ice maker which was ok for our situation. Overall this has fit our needs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Malfunctioning
on March 23, 2025
Posted by: None
from PALM Coast, FL
[This review was collected as part of a promotion.] Purchased in Oct 24 and worked great. Recently the ref. control had to be increased to keep the refrigerator temp in the correct control range and the freezer is not functioning properly at all. With the freezer temp control at max the freezer temp varies from around zero to plus 20 degrees F. Usually the freezer will not cool below +10 deg.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 698349.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fits our small space perfectly
on March 25, 2025
Posted by: Teepee
[This review was collected as part of a promotion.] We bought this within the past six months and am pleased
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great cooling!
on April 2, 2025
Posted by: Stan
from North Bergen, NJ
[This review was collected as part of a promotion.] I am very pleased with the frig. I have it set on one setting below the Recommended level. Only one "little" problem : it doesn't stand up five 2-liter bottles of soda perfectly ; there is a plastic protrusion which makes one bottle stand up crooked. I don't know the reason for this plastic. There is plenty of space for my needs. I live alone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com