Customer reviews from whirlpool.com
Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.5
(1,749 Reviews)
Rating breakdown 1,749 reviews
5 Stars
1,172
4 Stars
415
3 Stars
106
2 Stars
18
1 Star
38
94%of customers recommend this product.
(
1,499 out of
1,598)
Customer Reviews for Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
1
Technical help is illusive
on January 21, 2025
Posted by: Not Happy
[This review was collected as part of a promotion.] First all I have the 20.5 cu. ft. fridge 33" wide. Secondly when I called to register it I thought I was talking to someone at Whirlpool. Instead I find out I'm talking to someone at third party warranty salesperson who knew nothing about the fridge. I'm having difficulty balancing out the temperature between the fridge and freezer. All I get is give a week to settle down. It's been a week and a half. It's not making much progress. Does Whirlpool understand what word of mouth advertising can do? I would welcome a phone from someone that can talk intellegently about their own product
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 27, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 660869.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 660869.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 23, 2025
Posted by: Bobo
[This review was collected as part of a promotion.] Im so glad I bought this , it is so quiet and doesn't freeze things in the back like my last refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice
on January 26, 2025
Posted by: KB 73
from Virginia
[This review was collected as part of a promotion.] Had one week So far so good Love the black sleek look
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Life saver
on January 28, 2025
Posted by: Tink35
[This review was collected as part of a promotion.] Just the right size for me doesn’t pull a lot of power like how I can adjust the temp for the fridge and the freezer also has a lot of space I love best purchase yet.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great size.
on January 29, 2025
Posted by: Doc's ice maker.
from Ft Myers, FL
[This review was collected as part of a promotion.] We bought this to replace the 65 year old one that finally gave out after being hit by a power surge. We were delighted to find one that fit in the same space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on January 30, 2025
Posted by: Phyllis
[This review was collected as part of a promotion.] I have had this refrigerator for one week. It is extremely noisy. I complained to the seller. This refrigerator is a "lemon".
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case #666737
We’re looking forward to hearing from you.
Divya N
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case #666737
We’re looking forward to hearing from you.
Divya N
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great small refrigerator for a single person.
on January 30, 2025
Posted by: Rick
from Schnecksville,PA
[This review was collected as part of a promotion.] Freezer ranges from 0 to 10 degrees while the refrig ranges fron 34 to 37 degrees.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very good Refrigerator
on February 3, 2025
Posted by: Nestor
[This review was collected as part of a promotion.] I like the size of this whirlpool Refrigerator & When you open the Refrigerator door - inside you will see the
simple layout/design.
simple layout/design.
Written by a customer while visiting whirlpool.com