Customer reviews from whirlpool.com
Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.5
(1,728 Reviews)
Rating breakdown 1,728 reviews
5 Stars
1,160
4 Stars
410
3 Stars
105
2 Stars
18
1 Star
35
94%of customers recommend this product.
(
1,491 out of
1,589)
Customer Reviews for Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
5
Nice Fit
on May 14, 2019
Posted by: DJYahtzee
from Wing, ND
Gender:Male
[This review was collected as part of a promotion.] Mine is an old house. The kitchen was built with older, smaller appliances in mind. The old fridge finally gave up the ghost and it was difficult to find a new one to fit in the niche. This refrigerator fits perfectly and has a lot more space, especially in the freezer area.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome unit
on March 12, 2020
Posted by: Cpuretopaz43
from Lakehills, Texas
[This review was collected as part of a promotion.] We bought this unit last week. Honestly I had my reservations. BUT.... absolutely love it. It may look small but it’s absolutely huge on the inside. It seals so tight and it is so very quiet. This is a definite 5 star and highly recommend!! Awesome job whirlpool!!!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It is a refrigerator does it have special feature
on March 27, 2020
Posted by: MudTakeA bath
from Waynesboro,PA
[This review was collected as part of a promotion.] I wish we were shorter. It is hard to see in to.
Otherwise is great.
Otherwise is great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Problems in the first month
on July 6, 2020
Posted by: Rissoles
from New York,NU
[This review was collected as part of a promotion.] Needed repairs after 1 month, will update if no further problems
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice cold
on July 12, 2021
Posted by: Sonny
from New Jersey
[This review was collected as part of a promotion.] I thought it was a little expensive for the size and I’m not too happy with the layout of the freezer. That’s why 4 stars and not 5.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Excessive noise
on December 15, 2021
Posted by: Skip
from Culpeper Va
[This review was collected as part of a promotion.] Called service department an explained the high pitch hum. Was told it’s normal. When it starts the dog leaves the room and it effects my hearing aids. This can’t be a normal sound. Not happy at all with the purchase
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
A disappointment
on March 4, 2023
Posted by: Clark
from NC
[This review was collected as part of a promotion.] Can’t regulate the temperature readily. The freezer will not get cold enough to keep ice cream frozen and the temperature fluctuates. Ice cream is always very soft. It’s also very noisy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 8, 2023
Thank you for sharing your insights with us, Clark. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 272513.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Hard to Adjust
on March 13, 2023
Posted by: Brian
from Pagosa Springs, Co
[This review was collected as part of a promotion.] I've had this for 6 weeks. It has been extremely hard to adjust the temperatures. When it came, we plugged it in and waited 24 hours to put any food in it - left the controls at factory settings. After 2 days, 2 cans of soda in the fridge froze and exploded. Adjusted controls per the owner's manual. Everything in the freezer thawed. Had to throw it away. It has been 5 days with no adjustments - seems to be working well. This has been very hard to adjust and very frustrating
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 15, 2023
Thank you for sharing your insights with us, Brian. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/642034iPr or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 281544.
We’re looking forward to hearing from you.
Kristin S
We’re looking forward to hearing from you.
Kristin S
Written by a customer while visiting whirlpool.com