Customer reviews from whirlpool.com
Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - Black
Average customer rating
4.5
(1,819 Reviews)
Rating breakdown 1,819 reviews
5 Stars
1,218
4 Stars
430
3 Stars
113
2 Stars
19
1 Star
39
94%of customers recommend this product.
(
1,531 out of
1,634)
Customer Reviews for Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - Black
Customer Rating
5
Whirlpool Refrigerator
on April 17, 2025
Posted by: Joe S
[This review was collected as part of a promotion.] We were looking for a basic refrigerator to replace an old one.
This model was the right price and readily available.
This model was the right price and readily available.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good basic refrigerator
on April 16, 2025
Posted by: Sparky
from California
[This review was collected as part of a promotion.] Works excellent and took a while to come up to full temperature. Big difference between the older refrigerator since it was not energy efficient. Runs pretty quiet, perfect fit to the kitchen, and so glad we purchased this recently. Got the fridge in black and looks great! Like the glass shelves, no more tipping over 2 liter soda bottles and couldn’t be happier with my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 10, 2025
Posted by: Refrigerator
[This review was collected as part of a promotion.] I like it no problem so far not much more to say it’s a refrigerator keeps cold what it’s supposed to be cold and froze. What’s supposed to be froze?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great cooling!
on April 2, 2025
Posted by: Stan
from North Bergen, NJ
[This review was collected as part of a promotion.] I am very pleased with the frig. I have it set on one setting below the Recommended level. Only one "little" problem : it doesn't stand up five 2-liter bottles of soda perfectly ; there is a plastic protrusion which makes one bottle stand up crooked. I don't know the reason for this plastic. There is plenty of space for my needs. I live alone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fits our small space perfectly
on March 25, 2025
Posted by: Teepee
[This review was collected as part of a promotion.] We bought this within the past six months and am pleased
Written by a customer while visiting whirlpool.com
Customer Rating
1
Malfunctioning
on March 23, 2025
Posted by: None
from PALM Coast, FL
[This review was collected as part of a promotion.] Purchased in Oct 24 and worked great. Recently the ref. control had to be increased to keep the refrigerator temp in the correct control range and the freezer is not functioning properly at all. With the freezer temp control at max the freezer temp varies from around zero to plus 20 degrees F. Usually the freezer will not cool below +10 deg.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 698349.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great small fridge!
on March 20, 2025
Posted by: SSI Employee
from Oak Ridge, TN
[This review was collected as part of a promotion.] I bought this for our office breakroom and needed something small to fit in the already existing space. This was perfect. Our old fridge had wire shelves, this has glass shelves which makes it easier to keep clean. There is no ice maker which was ok for our situation. Overall this has fit our needs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 9, 2025
Posted by: Normans
[This review was collected as part of a promotion.] Had it just over a week and so far very happy with it
Written by a customer while visiting whirlpool.com