Customer reviews from whirlpool.com
Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - Black
Average customer rating
4.5
(1,819 Reviews)
Rating breakdown 1,819 reviews
5 Stars
1,218
4 Stars
430
3 Stars
113
2 Stars
19
1 Star
39
94%of customers recommend this product.
(
1,531 out of
1,634)
Customer Reviews for Whirlpool - 28 in. Wide 14.3 cu. ft. Top-Freezer Refrigerator - Black
Customer Rating
5
Great space for a smaller fridge
on July 7, 2025
Posted by: PCHS
from Liberty SC
[This review was collected as part of a promotion.] Just bought this and it was perfect dimensions for our very specific space. Ample room for the capacity.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works in a Small Space in 100 Year Vintage Home
on July 4, 2025
Posted by: Palkh
from Colorado
[This review was collected as part of a promotion.] I recently purchased this small refrigerator, for my almost 100-year-old house! Finding an appliance that fits compact space leaves me with very few options. This fridge, however, almost slid in perfectly but I did have to remove the solid oak vintage trim to get it in there.
A plus for me was the reversible door feature. Being able to choose whether it opens to the left or right made all the difference in making it work. Honestly, I don’t need my fridge to communicate with me or send text.
My only real complaint, and it's a bit of an ongoing one, is that the freezer door tends to pop open whenever I close the main fridge door. I do have to remember to give the freezer a quick check each time to make sure it's sealed properly, so I don't end up with an unexpected thaw. The other thing I miss is a meat drawer.
Overall, if you're in a similar situation with limited space or an older home, this fridge is definitely worth considering. Just be mindful of that freezer door!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fits In the Back of a Subaru Forrester
on June 24, 2025
Posted by: Big Toad
[This review was collected as part of a promotion.] Only started running this a month ago. So far, OK. This said, a better review point is 5 yrs after purchase. Is it still running? Trouble free? We have had refrigerators that ran without issue for 40-50 years. Will this one measure up?
Written by a customer while visiting whirlpool.com
Customer Rating
3
Missing parts
on June 24, 2025
Posted by: Todd
[This review was collected as part of a promotion.] Refrigerator is fine, but upon changing door to other side I found out that it is missing 2 bolts that hold the wheels in place? This is a problem and missing from the factory. Still trying to get bolts but it’s been a pain so far. So refrigerator isn’t level at and not connected, and don’t know if there is support to have them installed? I even purchased warranty!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool fridge
on June 2, 2025
Posted by: Dfrdx
from Ca.
[This review was collected as part of a promotion.] Nice basic fridge, working very well. Fits good into small space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
This product needs an upgrade to save energy since
on May 31, 2025
Posted by: .? What is this ?
[This review was collected as part of a promotion.] I am sorry I bought this refrigerator…it runs 24 hours a day. It stops for about 10 minutes twice a day
Response from whirlpool.comBy Branded Team, Consumer Care, June 2, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 731990
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 731990
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Refrigerator
on May 31, 2025
Posted by: Pete
[This review was collected as part of a promotion.] We purchased this refrigerator a week ago and it has been working beautifully. It is the perfect size for our kitchen. It is so quiet and keeps the food at the correct temperature.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Space saver
on May 20, 2025
Posted by: JJJJJJJJJJJ
from Ohio
[This review was collected as part of a promotion.] Great space saver fridge. Excellent for the price
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com