Customer reviews from geappliances.com
GE - 20.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.1
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
99
4 Stars
58
3 Stars
19
2 Stars
14
1 Star
10
82%of customers recommend this product.
(
160 out of
196)
Customer Reviews for GE - 20.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Customer Rating
4
Easy to organize!
on December 18, 2016
Posted by: Wahoo
from Georgetown, SC, United States
The adjustable shelves have many locations and make my fridge so easy to organize. the glass shelves and exterior finish are very easy to clean.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Just the right size
on January 4, 2017
Posted by: Gene46
from Oahu, Hi
We had space restriction both height and width. It fit perfectly where the old refrigerator was. We were able to get to the light switch which was on the inside of the wall. If it did not fit we would have had to spend hundreds to relocate the light switch and raise the cabinet above. Seems like this size refrigerator with double door are not being made any longer.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
very disappointed
on September 4, 2017
Posted by: mardow
from Dalton, MA, United States
We have purchased many GE products over the years and I am highly unhappy with the current model of side by side GE refrigerator purchased. The Refrigerator is just over 3 years old and have had to have the icemaker replaced as well as the motherboard. The refrigerator does not go into defrost cycle as it should and therefore the refrigerator side does not get cold. I had the motherboard replaced by GEs recommended service group and now 45 days later am having to make another call for the same issue.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDAatGEA, GE Appliances, September 6, 2017
Hello mardow,
Thank you for taking the time to write a review on your refrigerator. We regret your experience. This is not the evaluation we would expect to hear. We apologize for the inconvenience.
As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff. Thank you for the feedback.
Thank you for taking the time to write a review on your refrigerator. We regret your experience. This is not the evaluation we would expect to hear. We apologize for the inconvenience.
As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff. Thank you for the feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Perfect size plus I & W dispensor is a bonus
on November 25, 2019
Posted by: MnRealtor
from Minneapolis, Minnesota
Bought it because it was 31" wide and the opening I had was 32". I also wanted a side by side with a water and ice dispenser which this has. Its perfect and GE was the only one I found that fit my criteria.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 26, 2019
Hello MnRealtor - We're delighted to have you in the GE Appliances family and are happy that you're satisfied with the features and size of your new refrigerator. Thanks for making GE Appliances a part of your home!
Written by a customer while visiting geappliances.com
Customer Rating
2
Died from coolant leak after 11 years!
on May 16, 2023
Posted by: masondixon
from Topsfield, MA
We probably have spent better than 3/4 of the purchase price between parts and labor over the 11 year life of the unit. It replaced a 35+ year old Harvest Gold GE unit that was functioning but had uglied out for our kitchen.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 17, 2023
Hello,
Thank you for reaching out and sharing your feedback on your refrigerator.
Our product team is constantly working to improve everything we offer and honest feedback like yours definitely helps them accomplish that goal.
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Thank you for reaching out and sharing your feedback on your refrigerator.
Our product team is constantly working to improve everything we offer and honest feedback like yours definitely helps them accomplish that goal.
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poop
on October 22, 2023
Posted by: Bobwan42
How is there no manual specific to this garbage if you aren't gonna put the filter in the same location as ANY OTHER FRIDGE
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia, GE_Appliances, October 23, 2023
Hi,
If you're having trouble finding the manual for this refrigerator, we'd be happy to offer some assistance.
In the following link, you'll find the owner's manual along with instructions for changing both MWF and XWF filters.
https://products-salsify.geappliances.com/image/upload/s--UTnxZ5ER--/ba3d53cc564be374962cf33fa6add8cee477386b.pdf?_ga=2.104480576.1999889614.1698068162-575474648.1665505672
If you have any additional questions, please contact us at 1-800-626-2005. We're always more than happy to help.
-Sylvia@GEAppliances
If you're having trouble finding the manual for this refrigerator, we'd be happy to offer some assistance.
In the following link, you'll find the owner's manual along with instructions for changing both MWF and XWF filters.
https://products-salsify.geappliances.com/image/upload/s--UTnxZ5ER--/ba3d53cc564be374962cf33fa6add8cee477386b.pdf?_ga=2.104480576.1999889614.1698068162-575474648.1665505672
If you have any additional questions, please contact us at 1-800-626-2005. We're always more than happy to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Water filter
on November 24, 2024
Posted by: Pinkypena
from Pasadena Texas
I cannot find my water filter. The owners manual says tio right corner but there’s nothing there!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, December 5, 2024
This refrigerator model does not have a water filter, but you can add one to the water line.
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken
on April 3, 2015
Posted by: joelstanley44
from Florida, United States
It leaks water when you try to use the water dispenser had to order another one. still waiting for new one.
I would recommend this to a friend!
Features
5
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com