Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(2,214 Reviews)
Open Ratings Snapshot
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product. 
(
205 out of 230
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Grate function this phone haz.
on January 12, 2025
Posted by: Nate
I brought this a month and a half ago.And it still looks brand new.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 stars
on January 12, 2025
Posted by: Jason
Expertise:Intermediate
Verified Purchase:Yes
Awesome experience buying my phone on Samsungs official website..love the phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Response from Samsung USBy R&R Team, January 15, 2025
Hi Jason, thank you for your feedback on your Samsung Galaxy S24. We love hearing that not only are you loving your new phone, but also had a great purchasing experience with us. We have provided a link to the complete manual for your device to help you fully discover the features of Galaxy AI and other capabilities of your new phone. We have also shared a link to the Samsung Support Team to answer any questions that may arise along the way as you continue to use any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG GALAXY EL MEJOR 👏
on January 13, 2025
Posted by: GALAXIA12
from Washington
Expertise:Intermediate
Verified Purchase:Yes
Me encanta Samsung por lo tanto estoy feliz, gracias
I would recommend this to a friend!
Features
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Im liking it
on January 16, 2025
Posted by: Gina
from Maine
Expertise:Intermediate
Verified Purchase:Yes
I really like the phone, I still miss my Samsung Galaxy S22 ultra, but this one hold a better battery life, Im still learing, but it also takes better pictures than the 22. So far so good! I also got an excellent trade in offer for my old phone, but it was still in excellent condition. Im sure I will grow fond of this one in time like that one as well. Thank you Samsung.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 16, 2025
Hey Gina, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear how pleased you are with the inital setup and usage of this phone. We know all of the new features including Galaxy AI can take time to discover and integrate in to your usage. We have provided a link to your complete device manual to help you in the discovery. We have also shared a link to the Samsung Support Team to answer any questions you have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra
on January 16, 2025
Posted by: Evan
from New York
Expertise:Intermediate
Verified Purchase:Yes
Phone came very quick, set up was very easy. Everything went smooth, love the phone and it was a great price. No complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 17, 2025
Hey Evan, thank you for sharing your feedback onyour Samsung Galaxy S24 Ultra. We are over the moon to hear how pleased you are with the inital setup and usage of your new phone. We have provided links to help you further discover and maximize your experience including the full manual for your device and the Samsung Support Team. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great features
on January 17, 2025
Posted by: Commander
I got the phone a month ago and absolutely love it. It helped my transition to Microsoft as my main operating systems efficient and effective. The camera is spectacular as well.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S24 Ultra it's an awesome phone
on January 18, 2025
Posted by: Tonysr
from Sarasota FL
Expertise:Expert
Verified Purchase:Yes
Samsung S24 is a lightning bolt, fast I just love it it's awesome thank you
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra great 👍
on January 22, 2025
Posted by: Anonymous
from Redding California
Expertise:Expert
Verified Purchase:Yes
Great photos and nice easy to use camera, I like this one
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 24, 2025
Hi there Salvador Gonzales, we appreciate you sharing your experience with your new Samsung Galaxy S24 Ultra with us. We are so happy to hear that you are enjoying capturing your memories with the camera of your device. If you haven't done so already the feature of Galaxy AI called Generative Edit can also further enhance your experience with the camera. We have shared a link to the full device manual to help you discover this feature, and have also shared a link to the Samsung Support Team. These experts can work with you one on one if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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