Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,215 Reviews)
Rating breakdown 2,215 reviews
5 Stars
1,900
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Posted by: Anonymous
from West New York, New Jersey
Expertise:Expert
Verified Purchase:Yes
In simple words, I love it! The camera is from another dimension. Let me explain: the lens is interstellar!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TheOzone
from NC
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone. Better price 2 weeks later makes me a little salty. Also their shop app affirm checkout was broken.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Yazmin
from California
Expertise:Intermediate
Verified Purchase:Yes
The best phone I have had. Has many great features! Upgrading from a basic phone to this one has been the best decision ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs more refinement
on February 1, 2024
Posted by: Chowdhury
It's a refined device but there's still lot of improvement needed. It's still gives issues transferring data from previous version of this phone. It's Sad!
Response from Samsung USBy Social Commerce, February 2, 2024
Hey there Chowdhury,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. Data from synced accounts cannot be transferred with Smart Switch but will appear on the new device once you've logged in to the account. Here's the content that Android devices can transfer to one another: Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. We would love nothing more than to assist you with whatever you may be experiencing with your new Galaxy S24 Ultra but without having any details available and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. Data from synced accounts cannot be transferred with Smart Switch but will appear on the new device once you've logged in to the account. Here's the content that Android devices can transfer to one another: Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. We would love nothing more than to assist you with whatever you may be experiencing with your new Galaxy S24 Ultra but without having any details available and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Written by a customer while visiting Samsung US
Customer Rating
4
Great! But where's vivid color?!
on February 9, 2024
Posted by: phlezk
[This review was collected as part of a promotion.] Hello there Samsung, my name is charlie, a Samsung user for over a decade and a half. This latest device is extremely excellent and I have basically no complaints except for one relatively major flaw; the Vivid color scheme is no different almost from the standard color scheme. When comparing with my Samsung Galaxy S21 Ultra the Vivid color scheme on that phone compared to the Vivid color scheme with this phone were extremely different and noticeably different and the S21 Ultras Vivid color scheme had much more saturated colors. I should also explain that I am a photography expert for more than three decades and a Photoshop expert for more than two decades so when I talk about saturation I know exactly what I'm talking about you can visit my Instagram for more proof of my knowledge see my handle at phlezk. I'm writing this with voice to text so please forgive any grammatical errors or punctuation errors or the like. If you would please fix this Vivid color scheme glitch with a software update immediately so that we may enjoy the full Glory of our new devices with the amazing new screen with less reflectivity and the like. Thank you please Rush this update and do not wait for other updates to package them together send this update immediately it is extremely vital thank you goodbye
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Display Color washed out and poor black contrast
on February 15, 2024
Posted by: Edge
from California
Expertise:Intermediate
I bought the s24 Ultra a month ago and traded my note 20 ultra because I thought it is worth the upgrade, but found out its not. The display colors for the s24 ultra is washed out. The brightness and black contrast is so low when you are watching videos that when a black object is in front of a black wall, you can hardly see the object even at a day time scene. When watching a video at a night time scene specially in the shadows, everything thats colored black disappears in the background. I had my s24 ultra sitting side by side with my note 20 ultra and the video clarity, contrast and brightness are way better in the note20 ultra. The s24 ultra looks better in paper in terms of brightness nits, but in real life, its inferior to the note20 ultra (i'm not sure for the s21-23). I honestly feel i downgraded my phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 16, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone with cool new features
on February 1, 2024
Posted by: DeathWars
[This review was collected as part of a promotion.] I use the phone for everything to translate a language to the amazing display for videos and gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Future Has Arrived
on February 1, 2024
Posted by: Steve33904
[This review was collected as part of a promotion.] The future has arrived with AI support in the new S 24 series of Galaxy phones. I use my phone to stream movies, shows and music across multiple platforms. You can now call or text in multiple languages with the aid of AI. The flat durable gorilla glass screen can be viewed in direct sunlight and is more scratch resistant then ever before. The processor is blazing fast. The S 24 ultra is the best phone on the marker in my opinion. Every other phone is just trying to catch up. The titanium case is esthetically pleasing and beautiful. It comes in multiple colors. The camera takes professional quality photos and the video can be taken in up to 8k. This phone has everything. I use mine like a laptop or tablet. The stylus is great and all you have to do to search for something is to circle it with the stylus. I always trust Samsung phones to be the highest of quality and functionality. I'm never disappointed and continue to purchase the galaxy S series of phones.
Value
5
Written by a customer while visiting Samsung US