Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Average customer rating
4.2
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
91
4 Stars
24
3 Stars
13
2 Stars
8
1 Star
12
81%of customers recommend this product.
(
89 out of
110)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Customer Rating
5
Worth the wait!
on August 19, 2023
Posted by: GG Colorado
from Colorado
I bought the phone 5 weeks ago and is awesome! No issues at all. So glad Motorola delayed this phone to get it done right! Jen 3 flip phone!
Good job Motorola keep up the good work!
Good job Motorola keep up the good work!
Response from motorola.comBy Belle, Motorola Customer Care, August 19, 2023
Thank you for this positive feedback that you shared with us, GG Colorado. We are delighted to hear that you are happy with our new Motorola Razr+ (2023) and that it is performing as well as it should. Thank you for choosing Motorola. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing
on August 12, 2023
Posted by: RolandH
from ABQ NM
I traded in my Razr 5G for the new Razr Plus and I am very happy with my new phone. The practicality of the front screen is on target. Now I just check my email and text messages without opening the entire phone. Colors are amazing, and very pocketable.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2023
We're happy to hear that you're having fun with the device, RolandH. Glad that you're satisfied with the phone's features. If you have time, you can visit our official community page here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Beautiful and artistically functional
on October 19, 2023
Posted by: HiredPunisher
from NE Ohio
I couldn't be happier with my phone. The noise buds that came with it are top notch and great as well. Motorola knocked it out of the park. My wife bought the new iPhone 15pro, and I swear I've gotten a much better value in function and form!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 19, 2023
Thank you for choosing us and for sharing your review, HiredPunisher. Your support and trust in us are much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Long time dream fulfilled!
on August 16, 2023
Posted by: TheRiflesSpiral
from Mid-Missouri
I was a teen when the original Razr was released but never got the opportunity to buy one. After years of BlackBerry ownership, I'm now a proud owner. I get so much done on the exterior screen, I find myself opening it only a few times a day. Android 13 is an amazing OS and I'm enjoying the upgrade. My only complaint is that it's very slick; all surfaces are practically friction free so I have to be extra careful with it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 16, 2023
Hi TheRiflesSpiral, We are thrilled to have you as part of the Motorola family. Your feedback is important to us, we'll relay the message to the team. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great features, battery life is sub-par
on March 13, 2024
Posted by: Heidi 82
from Michigan
I've had this for a month, it's a lot of fun, very pretty and catches a lot of people's eyes. Works like a normal Motorola , the flashlight is hard to shake and work. Battery life is poor. I have to charge it by the time I get home from work at 3.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 13, 2024
Thank you for sharing your feedback on the phone, Heidi. It's great to hear that you're enjoying the features and design and that it catches people's eyes! However, we're sorry to hear about the battery life not meeting your expectations. As we stand behind our products, we would like to have the opportunity to investigate your battery concern. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone
on October 1, 2023
Posted by: HH 1960
I bought this phone 3 weeks ago
What a beauty
I am an apple phone user but lately I have bought 2 Samsung
But this Motorola razr + is exceptional
It reminds me of old days of Motorola flip phone which was a big hit
What a beauty
I am an apple phone user but lately I have bought 2 Samsung
But this Motorola razr + is exceptional
It reminds me of old days of Motorola flip phone which was a big hit
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, October 2, 2023
We appreciate you posting this and leaving us positive rating HH 1960. We're always here to assist you if you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com
Customer Rating
3
Easier to hold when folded
on December 17, 2023
Posted by: Mr. DJ
from Chicago
Picked up this phone to try out something different. The change over from my old phone was more or less, painless. Except having to install certain apps that didn't make the move.
After using the phone for a few days I can say for the most part, I like it. But what has been bugging me is how the notifications show up on the outside screen. And if you're using the outside screen when a notification pops up, it takes precedent over whatever it was you were doing. When you open the phone, notifications that had come in minutes ago, flood in again. Also, the phone is super thin when open. I prefer using it when closed.
Biggest issue I'm having now, this bright vertical line shooting down the length of the inside screen. And it seems to be pulsating at the top of the screen.
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, December 18, 2023
Hi Mr. DJ, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone!
on March 8, 2024
Posted by: Joe52
from South Carolina
I bought this razor a few weeks ago, and I am glad that I did. This is the third or fourth razr that I have owned. The fact that I keep buying razrs is telling. They are great phones with awesome features, especially how it folds.
Response from motorola.comBy Ythan, Motorola Customer Care, March 8, 2024
Hi Joe52, thank you for leaving us positive feedback on your recent purchase. Thank you for choosing Motorola Mobility as your device provider. We encourage you to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en to be updated with our latest devices. Stay connected with us.
Written by a customer while visiting motorola.com