Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Average customer rating
4.2
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
91
4 Stars
24
3 Stars
13
2 Stars
8
1 Star
12
81%of customers recommend this product.
(
89 out of
110)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Customer Rating
5
Really Nifty Phone & Clever Design
on March 19, 2024
Posted by: Billy H.
from Philadelphia
I watched this product line since it's inception and finally pulled the trigger a few weeks ago for the 2023 Razr Plus. It does everything they claim and more. The real test was the jeans back pocket which is where it lives on myself. It's barely noticeable. Just face the screen inward to avoid stuff like seat belt buckles, etc., when sitting. I opted for the blue color. Really looks nice and manly. Crease is barely noticeable and hinge folds very nice. Most apps can transition seamlessly to outer screen. I do it all the time with stock market apps, as well as live streaming MLB TV. You can answer calls when folded, or any way you wish to adjust settings. This phone is a total buy especially on sale. My wife really likes it too,
and she is a longtime Samsung Galaxy user, but will soon convert. See 5 photos included.
and she is a longtime Samsung Galaxy user, but will soon convert. See 5 photos included.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 19, 2024
Thank you so much for your incredibly detailed and enthusiastic review, Billy. We are thrilled to hear about your experience with the 2023 Razr Plus. We're delighted that the phone has lived up to your expectations and even exceeded them. It's wonderful to know that it performs seamlessly in various scenarios, including the real test of living in your jean's back pocket. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best version ever!
on March 29, 2024
Posted by: -RNW-
from Roswell, GA
The razr+ is a huge improvement over the previous version. I absolutely LOVE this phone. I There are so many functions you can do from the closed external screen that there are some days I don't even open the phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 29, 2024
Hi -RNW-, We're thrilled to hear that you love the Razr+! It's fantastic to know that the improvements have made such a positive impact on your experience. The external screen is indeed packed with convenient functions. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great things happen as it fold
on May 2, 2024
Posted by: Dara
from Pearl City, HI
I ordered and came in the next next day. And was excited to use and navigate it. 4 years ago before I came to Hawaii, I used to be an android user so I don't have much issue with the OS. So technically I am after only with the features and the flip style only. However, it took me a year to decide to by this phone, maybe because I am waiting for a bad review about it and basically mostly the reason was mishandling. Years ago, I am a fan of Motorola, because of the "Hello Moto" ringtone. Razr V3i was my last phone and it lasted when the flex strips broke. And now, finally I have a new moto flip and I am looking forward to have great memories with this phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 2, 2024
Thank you for sharing your experience with us, Dara. We're delighted to hear that you received your Motorola flip phone promptly and that you're excited to use it. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the design and the cover screen!!
on June 1, 2024
Posted by: ShannonfromGA
from Atlanta, GA
I love the design, the vegan leather back feels great on the hands and looks upscale, love the red color and the large cover screen that you can do so many tasks on without flipping it open! I really like the spring loaded hinge. All of those you don't get with other flip phones. This phone is unique and an eye turner! The only downside is , I wish Motorola would improve the cameras and low light performance when taking pictures and let the phone make a sound when you flip it open and close it, it really needs that feature!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 3, 2024
Thank you for sharing your enthusiasm about our device, ShannonfromGA. We’re thrilled to hear that you love the design, the vegan leather back, and the vibrant red color. It’s great to know that the large cover screen and spring-loaded hinge are making your experience even more enjoyable. We also appreciate your constructive suggestions regarding the cameras and low-light performance. We'll be sure to pass this feedback along to our development team. If you ever need help, give us a holler or reach out to our official Moto Razr Plus community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Perfect size, great features, pics/voice are good
on November 20, 2024
Posted by: Kent52
from Charlotte NC
I replaced my other cell which was a moto also...I have owned a half dozen Motorola's and have never been dissatisfied in any way
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 20, 2024
Thank you for your loyalty and amazing feedback, Kent52. We’re so happy to hear that you’re enjoying the perfect size, great features, and quality of your new phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
2
TOO FRAGILE FOR DAILY USE!
on April 8, 2025
Posted by: Joe M.
from Niles, Michigan
I have been a Motorola phone owner for DECADES. This is - by a long shot - the worst Motorola device I have ever owned. I am not hard on my devices, but this one is unacceptably FRAGILE. The inside screen cover cracks in the center and leaves a seam you can feel with a fingertip. But. - eve worse - is the tendency for the outer display screen to break. The first time it broke, it had a protective cover and shattered after a 3 foot drop onto asphalt. I accepted that. But the second one was a two foot drop onto a WOOD floor in my home when it slid off a bench! Unacceptably delicate for everday use. For what this phone cost me, I expected something a bit more robust to withstand daily use. Very unhappy with this device!
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 14, 2025
Hi Joe M, We're sorry to hear about the fragility you've encountered, particularly with the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the phone.
on March 5, 2024
Posted by: Anonymous
from Waldorf,MD
Purchased this phone and received a good financial deal and great support.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 6, 2024
Hi Donaro, We're so glad to hear that you love your new phone! It's always great to find a device that meets your needs and comes with excellent support. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Something new, and I loved it.
on March 22, 2024
Posted by: TylerF.
from Bellefonte, Pa.
I broke into the folding phone market as something new to try out. I'm not afraid to try things, and the folding phone was something I was curious about. What I can say in short is it changed the way I use my phone in a very good way. I'm not a high user of digital tech or my phone for that matter, but I love the front screen interfacing. I love that I can do almost any app or feature right from my front screen. It's near to have a little palm sized phone brick that is capable and powerful hardware. I highly recommend it to anyone who is curious or on the fence. The hinge may be inerenrly less sturdy then a slab phone, but if you don't abuse your stuff and actually take care of things I think you will have no issues with these folding phones of today.
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, March 23, 2024
Hi TylerF. we appreciate you taking the time to share this experience and for choosing Motorola Mobility as your device provider. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com