Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Average customer rating
4.2
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
91
4 Stars
24
3 Stars
13
2 Stars
8
1 Star
12
81%of customers recommend this product.
(
89 out of
110)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Customer Rating
5
GREAT EXPERIENCE, LOVE IT!
on June 16, 2025
Posted by: Dnb33
from Canton, Ohio
2 years in and I STILL ❤️ LOVE❤️ it!!
No issues at all but can run hot if exposed in the sun too long - keep it covered. COMPACT, CONVENIENT and EASY to Use all features. Camera is Excellent and no problems at all with the fold area.
No issues at all but can run hot if exposed in the sun too long - keep it covered. COMPACT, CONVENIENT and EASY to Use all features. Camera is Excellent and no problems at all with the fold area.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 18, 2025
Wow! Thank you for the fantastic feedback, Dnb33. We're thrilled to hear that even after 2 years, you're still loving your Motorola device. It’s great to know it's been reliable, easy to use and continues to deliver excellent performance. We also appreciate your helpful tip about sun exposure! Keeping your device covered in direct sunlight is a smart way to protect it. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Always loved Motorola -- and you'll love the Razr
on July 31, 2023
Posted by: Sean Wildcat Fan
from San Francisco, CA
I bought this a month ago and have been loving it so far. It's so nice to have an outdoor display that's big enough to use for useful widgets and apps, without opening the phone. And the fact that you can fold it opens up so many interesting use cases for things like watching videos, taking pictures, setting up timers, just to name a few. When you do flip it open, the screen is beautiful and works like any other premium slab phone. The camera takes really good pictures -- I was pleasantly surprised based on media reviews, and I've been used to other great camera systems like the Pixel 7 Pro, Find N2 with Hasselblad, etc. And you will get noticed with this phone - on the plane, paying via nfc at the store, waiting in line... It's a conversation piece. All in all, very happy with it all around.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 1, 2023
Hi Sean, We are so thankful for giving us a positive rating and we're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best Flip around
on August 6, 2023
Posted by: Marcus007
from NJ
I've been using this phone for several months now and am very pleased with it's construction and features .
Initially it was difficult to flip the darn thing open but over time it's become much easier to open . The external screen is really quite good as a screen in general, let alone an external screen.
Very little bloatware.
Nice job Motorola.
Initially it was difficult to flip the darn thing open but over time it's become much easier to open . The external screen is really quite good as a screen in general, let alone an external screen.
Very little bloatware.
Nice job Motorola.
No, I would not recommend this to a friend.
Response from motorola.comBy Ythan, Motorola Customer Care, August 7, 2023
HI Marcus007, thank you for letting us know how satisfied you were with your recent purchase. We appreciate you sharing this information with us. You may follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com
Customer Rating
5
All of the bells and whistles of more expensive ph
on August 15, 2023
Posted by: DC14
Very easy to use and voice commands actually work.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 15, 2023
Hi DC14, We're so happy to hear you had a positive experience using our phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the bigger outer display
on December 23, 2023
Posted by: Arc258
from Long Beach, CA
I mostly use the phone in it's closed configuration. The outer screen can run almost any app without issue.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 27, 2023
Thank you for the positive rating, Arc258. We are happy to hear you had a positive experience using our phone. If you would like, you could join your fellow Moto Razr users on our online community: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
I could not believe that this phone exist!
on January 3, 2024
Posted by: Ren4255
from Reno, NV
I love the dual sim capability with one being e-sim that do not occupy space and the other one is a physical sim. I can finally use both when Im travelling! It is very portable and I could not wish for anything else from this phone! I love it so much. I only wish It will last a long time.
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, January 3, 2024
We're delighted to hear how satisfied you were with your recent purchase Ren4255, and that you can always rely on this device every time you're traveling. To be updated on our latest devices, feel free to follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com
Customer Rating
5
Motorola razor+
on January 7, 2024
Posted by: Kend
from Shelby,Noth Carolina
I bought this a few weeks ago,it is a great phone, easy to use and easy to transfer from my old phone to the new one ,love the flip design, camera works great and the battery last quiet a long time, would highly recommend this phone to others
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2024
Hi Kend, We're glad that everything works for you and we appreciate the recommendation. Let us know if there's anything else we can do to help or you can visit our official Moto Razr community page here: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Overall well satisfied.
on May 20, 2024
Posted by: MOTH
from 29461
Flip/Fold feature feels stron and operates smooth. I am still in the learning curve, but happy so far.
Response from motorola.comBy Mitch, Motorola Customer Care, May 20, 2024
Hi MOTH, We're glad to hear that you're enjoying the flip/fold feature of your phone and that it feels sturdy and operates smoothly. It's normal to take some time to get accustomed to new features, but we're delighted to know that you're happy with your experience so far. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com