Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Average customer rating
4.2
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
91
4 Stars
24
3 Stars
13
2 Stars
8
1 Star
12
81%of customers recommend this product.
(
89 out of
110)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Customer Rating
5
Greatest Razr EVER!
on July 18, 2023
Posted by: SdElwood
from Savannah, GA
I've had this phone for a few weeks now, and absolutely love it. The front screen is SO much more usable than versions past. The phone in my hand just feels more durable. It's also fast at everything it does. The battery life is amazing. The camera is outstanding. If you don't own this Razr yet, you owe it to yourself to get one!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 18, 2023
Wow! This is such awesome feedback, SdElwood. We're happy to see that this phone meets your expectation and everything works for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Better than the Samsung flip
on January 12, 2024
Posted by: Jammer
from Buffalo ny
I bought this phone as an upgrade to my OnePlus 10 pro. I have always worried about my battery life during my day but so far the Razor hasn't disappointed. The screen is bright, the fold in the middle is hardly noticeable. The Samsung was much more pronounced.
I love the display on the outside of the phone. Not having to open it to access emails or text or even Spotify is great. I love this phone and I recommend it
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, January 12, 2024
Hi Jammer, we appreciate you posting and sharing this experience with us. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com
Customer Rating
4
Reasons to be cheerful part III
on December 24, 2023
Posted by: Anonymous
from Washington DC
This is my third razr. Always liked the smaller footprint was concerned about the internal screen fold point, and with good reason. It began to fail and eventually I could not unlock the screen as the keypad was right in the middle. This was the original Razr a second replacement after first warranty repair ( cracked screen) after eighteen months returned a refurbished unit that got way too hot and was returned immediately. Read your service contracts in their entirety. Unable to find a cover for the plus as I had for the original Razrs so opted for a sunglass bag . * Unable to use my selfie stick says incompatible hardware.
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2023
Thank you for purchasing this phone and for sharing your feedback. We're glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome cell phone!!!
on March 31, 2024
Posted by: Neo69
from Greensburg,Pa
Purchased the new 2023 razor+... This the most user friendly device. The new features and style are to die for. All the tech you deserve and it folds up and into any pocket. I really like the duel screen option that Motorola has offered... I can simple tasks like calls and texts without opening my phone.... Totally Awesome. Thanks for being creative and reinventing a timeless concept that everyone should enjoy
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 1, 2024
Hi Neo69, We're delighted to hear that you find it to be the most user-friendly device with its new features and style. We're thrilled that you find it awesome! Your appreciation means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Does the job
on August 4, 2024
Posted by: Hammbo283
from SC
I traded a Samsung S20 for the 2023 RAZR because I kept taking the Samsung out or of my pocket so I could sit comfortably and three times I left the phone behind and had to return to get it. I bought the Razr so I could keep it in a pocket. When opened the Razr is about the same size as the Samsong but when closed out of so much more convenient. The 2023 was updated to Android 14 and the speed difference in the 2nd Gen vs 3rd gen Snapdragon is not discernable to me.
I bought the RAZR for the form and I couldn't be more pleased with my decision
I bought the RAZR for the form and I couldn't be more pleased with my decision
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 5, 2024
Hi Hammbo283, We are pleased to have you as a part of the Motorola family. We are happy to hear that you're satisfied with your new Moto Razr phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the features
on July 20, 2023
Posted by: Bernice
I'm happy that I bought this phone. I haven't had any issues, great features.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 20, 2023
Hi Bernice, We appreciate you taking the time to give us your positive feedback. We're glad to see you love your phone and you're satisfied with the phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great improvement and step forward for flip phones
on July 31, 2023
Posted by: I_Love_The_Runway
from California
I really like the cover screen on this 2023 model.
The inner screen is nice but could use more pixels on the next model.
I also wish Motorola will make the next model in a Chrome or Metallic Blue option.
I wasn't able to run my JBL Partbox app on this new RAZR though.
And lack of a built-in Music Player for MP3 files is frusterating.
Please add a built-n music player for playing downloaded MP3's next time.
I don't use Youtube Music or Spotify so a dedicated Music Player app would be nice.
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, July 31, 2023
Hi I_Love_The_Runway, thank you for taking the time to share your experience with us. We're glad you were satisfied with your recent purchase. You may follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com
Customer Rating
5
Love my Razr
on March 29, 2024
Posted by: Day7
from Las Vegas
I bought this because I wanted a flip phone in a pretty color. I've been blown away by all the cool features the phone has. My battery lasts all day on a full charge.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 29, 2024
It's great to hear that you're enjoying your flip phone, Day7. The pretty color must be a nice bonus. We're glad to hear that you've been pleasantly surprised by the cool features it offers. And it's fantastic that the battery life lasts you all day on a full charge! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com