Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Average customer rating
4.2
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
91
4 Stars
24
3 Stars
13
2 Stars
8
1 Star
12
81%of customers recommend this product.
(
89 out of
110)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Customer Rating
5
Great features
on July 22, 2023
Posted by: Chika Alexander
from Louisiana
Amazing phone, period. The best Moto ever made. Try it
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, July 24, 2023
Hi Chika Alexander, thank you for leaving us positive feedback. We're glad you love the features of your recent purchase. You may follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com
Customer Rating
5
I've missed having a flip phone for many years.
on August 1, 2023
Posted by: Firebatt
I love the new razor plus I've been using it about a month.
Response from motorola.comBy Mitch, Motorola Customer Care, August 2, 2023
We're happy to hear that you're having fun with the device, Firebatt. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Well made
on August 20, 2024
Posted by: Tomy
from California
Great phone great features fits in any pocket much improved fingerprint sensor
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 20, 2024
Thank you for the positive feedback, Tomy. We're thrilled to hear that you're enjoying the phone's features and its improved fingerprint sensor. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
4
reliable and functional
on December 15, 2023
Posted by: dlylem
from El Paso Texas
Purchased bc it's a Razr! Loved the original; this Razr+ works really well. my only complaint is having to charge it 3 times a day. Battery on this is horrible so I took a star away.
I would recommend this to a friend!
Response from motorola.comBy Belle, Motorola Customer Care, December 16, 2023
Hi dlylem. Thank you for your recent purchase of our phone and for taking the time to share your feedback with us. We are thrilled to hear that you love your new device and that it is working well for you. At the same time, we are sorry to hear about your battery concerns and want to assure you that we stand behind our products. We have sent you an email to properly address this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Love this phone!!!
on September 16, 2024
Posted by: JTMN
from KY
I had the original razr years ago. I loved it then. I have since had the newest Samsung and pixel phones. But I decided to trade in my last pixel 8 and get the razr 23. No regrets. I love it. Haven't looked back. :-)
Response from motorola.comBy Mitch, Motorola Customer Care, September 16, 2024
That’s awesome to hear, JTMN. We’re thrilled you’re enjoying the Moto Razr phone and that it’s bringing back those great memories from the original Razr. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Fits in my pocket!
on December 11, 2024
Posted by: RickS
from Lewes DE
The phone operates great, charges fast, a terrific size and operates well. Love this phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 16, 2024
Thank you for your wonderful feedback, RickS. We’re so glad to hear you’re loving your phone and that its performance, fast charging, and pocket-friendly size are meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Bad phone company
on February 19, 2025
Posted by: Nisha
from Wisconsin
The camera is garbage, Motorola as a whole company is garbage.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, February 24, 2025
Hi Nisha, We're sorry to hear that you're not satisfied with the camera performance. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
5
This phone is the one for me.
on June 20, 2025
Posted by: AmariCamille
from Amherst, NY
I love how nostalgic this phone is on top of that the camera is super fire and the price is economical. This device cannot be beat. I literally became team Android because of this. Had to ditch the iPhone because it just don't flip and I can't customize my screen the way I can with this not to mention the camera is bomb.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, June 21, 2025
Hi there! We're thrilled to hear you're loving your new device, especially the camera, design, and customization options. It's great to have you on Team Android! Thanks for sharing your experience, and welcome to the flip side! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com