Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Average customer rating
4.2
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
91
4 Stars
24
3 Stars
13
2 Stars
8
1 Star
12
81%of customers recommend this product.
(
89 out of
110)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Customer Rating
3
Random and Daily Restarts
on July 26, 2023
Posted by: Ivy Q
from New York
I've had my phone for a month and love it but, randomly and daily it keeps restarting. All updates are done with no new apps added.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 26, 2023
Thank you for sharing your situation, Ivy. We're sorry for the inconvenience this may have caused you. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the form factor!!!
on July 12, 2023
Posted by: Djglock99
from Somerville, Tn
I love this phone & using the 2nd screen without opening it. Best android I've had in years!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 12, 2023
We are glad to see that you love your Moto Razr phone, Djglock99. We're happy that you're satisfied with the phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
This phone is amazing
on July 13, 2023
Posted by: Josh K
from Raleigh NC
I pre-ordered this phone, and I'm so excited to share that it is absolutely amazing. From the almost creaseless screen, to the excellent features, this phone is a great opportunity to experience a real foldable phone. The external screen saves you a lot of time and is a pleasure to be on
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 14, 2023
Hi Josh, We appreciate you taking the time to give us feedback and we're glad that you're satisfied with the phone's features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best smartphone ever!
on July 13, 2023
Posted by: Doug M
from Yuma, AZ
I've been waiting for a better flip phone and this 2023 Razr Plus is perfect. It performs flawlessly. Fastest smartphone I've ever had. Every function works as expected, 100%. And the external screen is so useful and fun to use. I could not be happier with this phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 14, 2023
We appreciate your support and love for our Moto Razr phone. We're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Light, easy to use and multi functional
on July 20, 2023
Posted by: High country
from Waynesboro pa
I bought this a month ago and so far I am very pleased.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 20, 2023
We're happy to see that this phone meets your expectation, High. We appreciate your support and love for our Moto Razr phone. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Upgrades pretty darn nice.
on December 16, 2023
Posted by: Dan-76
from Seattle suburbs
Upgraded about a month ago from the RAZR 2022. There are some great upgrades, my favorite is wifi calling. The clarity of the display (Wow) I have to tell you the transfer from old phone to new went flawlessly. A real plus for a old timer. I'm glad I upgraded, but this one is more difficult to open. Also the case is not near as nice as the 2022 razr.
Response from motorola.comBy Belle, Motorola Customer Care, December 16, 2023
Hi Dan-76. Thank you for the wonderful feedback that you shared with us. We are delighted to hear you are enjoying the phone's functions, and are happy with your purchase. If you're interested, we'd like to hear your story and share it with Moto users here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com
Customer Rating
1
Awful phone
on November 20, 2023
Posted by: SiGATL
from Atlanta GA
I bought this less than a month ago and it is fair to say, this the the worst phone I've owned since my Nokia pre Smart phone. Actually, this is worse. It drops calls, struggles with Bluetooth connection, call quality is poor, and the camera lags so badly I have blurred photos and sometimes it doesn't even save the photo. Do not buy this. The battery lasts part of a day too.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, November 21, 2023
Hi SiGATL, We're sorry to hear that these are happening on your phone. We would like to help you with this matter. Please check the email that we have sent you and we'll be assisting you from there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Fantastic Phone
on September 18, 2023
Posted by: georgio
from Meridian, MS
I have always been an IPhone user but then thought I would try out an android. I could not be anymore happier than I am with the RAZR. I love it! Great phone!
Response from motorola.comBy Ythan, Motorola Customer Care, September 18, 2023
Thank you for the positive feedback you left for us georgio. This means a lot to us. Feel free to follow us on our official community page to be updated on our latest devices and to share experience with other Razr+ user at
https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com