Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Average customer rating
4.2
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
91
4 Stars
24
3 Stars
13
2 Stars
8
1 Star
12
81%of customers recommend this product.
(
89 out of
110)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2023 256GB (Unlocked) - Infinite Black
Customer Rating
5
Love this phone!
on December 15, 2023
Posted by: Jim W.
from Denver, CO
The best phone I've ever had. It's fast and has two fantastic screens. I use the external small screen for 50% of my tasks like responding to a text or viewing a shopping list at the store. I fly every week for work and I put the boarding pass on the external screen to be scanned by the gate agent. I always get an amazed look followed by, "Is that your phone?" This phone is really kind of revolutionary with how you use it.
I would recommend this to a friend!
Response from motorola.comBy Belle, Motorola Customer Care, December 16, 2023
Hi Jim W. We are so grateful for the wonderful feedback that you shared with us. We are thrilled to learn that you are satisfied with the phone's performance and quality. It is our pleasure to have you as a valued member of the Motorola family. We kindly invite you to join our official community and share your experience with other Moto users here :
https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com
Customer Rating
4
What was Motorola thinking
on December 25, 2023
Posted by: Lloyd
from Sotuhern California
Came here to write a review. See a dark blue screen with black text. Of all the idiotic thinking or lack thereof. The phone; Fragile, FUN from a nostalgic viewpoint, so nice to have a small form factor phone, magnets on the corners attract metal dust. So if you work in a machine shop or the like the RAZR will get a build up of metal particulates on the screen corners potentially scratching the screen.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2023
Thank you for purchasing this phone and for sharing your feedback, Lloyd. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Bring back good memories but
on March 5, 2024
Posted by: WAli81
from Millbury, MA
I bought this device a month ago and has really good stuff but is missing some features like screen calling to prevent all those scam calls, start up moto voice that was on my original razor , better processor and some other features
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 6, 2024
Thank you for purchasing this phone, WAli81. We appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Forced To Buy!
on January 27, 2025
Posted by: Andru
Forced to buy a tablet and earbuds when nobody wants them! Why not just let us chose if we want them or not instead of adding them to the cost!
Response from motorola.comBy Mitch, Motorola Customer Care, January 30, 2025
We understand your frustration and appreciate your feedback, Andru. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Best Phone Ever !brv
on January 25, 2024
Posted by: dancer47
from Georgia
Love this phone, lot's of great features and the folding screen allows me to put it in a pocket or small pocketbook.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 26, 2024
Thank you so much for sharing your positive experience with our phone, Dancer47. We're delighted to hear that you love it and find the folding screen particularly useful for fitting it into pockets or small pocketbooks. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
3
May go back to iPhone
on September 13, 2023
Posted by: 1131
from Atlanta GA
I switched from iPhone to this. The jury's still out. I just bought this phone three days ago, and the screen constantly freezes. Not Good!
Response from motorola.comBy Mitch, Motorola Customer Care, September 14, 2023
Thank you for sharing your feedback and for purchasing this phone. We're sorry to hear that your screen is constantly freezing. We want to help you with this matter. Please check the email we sent you; we'll assist you from there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
Decent foldable device
on July 26, 2023
Posted by: Tom age 70+
from Upstate New York
Bought this one month ago used it for a week or so as my daily driver and it is a decent device however the antenna reception is not as good as the competition
Response from motorola.comBy Mitch, Motorola Customer Care, July 26, 2023
Thank you for purchasing this phone and for sharing your feedback, Tom. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Fun phone!
on August 27, 2023
Posted by: yuric
from California
I bought this several months ago and have been using it as my primary device. It is fun phone! I use the external screen quite a lot, it is almost fully functioning as the main screen. The favorite feature is the photo preview on the external screen - definitely very useful! In general, it is a great phone, one complain is that it lags a bit sometimes and not the best battery life. Definitely a fun phone!
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, August 28, 2023
Hi yuric, thank you for sharing this positive feedback about your experience on your new Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com