Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Average customer rating
4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
110
4 Stars
30
3 Stars
20
2 Stars
12
1 Star
22
77%of customers recommend this product.
(
82 out of
107)
Customer Reviews for Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Customer Rating
5
Razr
on October 13, 2025
Posted by: Ultra
I bought it a few weeks ago and love the foldable design. It is so handy to put in a pocket. The features are great to increase productivity
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi Ultra, We’re thrilled to hear that you’re enjoying your new phone and that the foldable design fits so well into your daily routine. It’s great to know the features are helping boost your productivity, too. Thanks for taking the time to share your experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Beautiful design
on February 19, 2026
Posted by: VA777
from NYC
Excellent phone and beautiful design and very fast Would recommend.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 19, 2026
Hi VA777, Thank you for your feedback! We’re glad to hear you’re enjoying the design and performance of your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
3
on February 23, 2026
Posted by: Praveen
from New Jersey
Initially I have issues with mobile. During first time. I had to reset the mobile . Not sure why there was reset option displayed while switching on for the first time.
Heating of mobile was also observed
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 23, 2026
Hi Praveen, We’re sorry to hear about your experience, and thank you for sharing these details. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
It's lovely, it's fast and IT FITS IN MY POCKET.
on March 7, 2026
Posted by: KG in Oregon
from Oregon
I've had ZFlips from the year they first came out. I'm 78 and live alone. I feel safer with a phone that fits in my pocket or my nightstand 24/7. I trade in every other year. I know how to treat a flagship phone. I was looking to see what the 2026 releases would look like and compare the next Zflip to the next Razr Ultra. I realized that the current Razr Ultra would be a significant upgrade to the Zflip 6 and the upcoming Zflip still wouldn't beat it for the things that I like and use most like the cameras, storage, light, and connectivity to my watches, CGM and earbuds and 911. And since it's March, a new 2025 Ultra was discounted, had an upgrade to 1tb of storage, came in a color I really liked and came with ear buds. Win, win, win, win, win. I love it. Love the way it looks and feels in my hand. My yellow Zflip looks clunky next to the Ultra. Loads of storage for my photos and even the selfi camera is 50 MP. It's fast, lovely screens, all my apps on the front screen, connects to all my health gear, has gestures I will actually use and IT FITS IN MY POCKET. Perfect.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Thank you for sharing such a detailed and enthusiastic review! We’re thrilled to hear that your Razr Ultra fits perfectly into your lifestyle and meets your needs, from the cameras and storage to connectivity with your health devices. It’s great to know you’re enjoying the design, speed, and features, and that it continues to make your daily life easier and more convenient! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Good hardware
on March 9, 2026
Posted by: notgniddew
Motorola hardware is excellent, Motorola software average.
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Hi Notgniddew, Thank you for your feedback! We’re glad to hear you’re satisfied with the hardware of your Motorola phone and appreciate your input on the software. If you ever need help, give us a holler or reach out to our official Moto Razr Ultra community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone! Not perfect, but excellent for budget
on March 9, 2026
Posted by: Alex11520
from Seattle, WA
Bought about a month ago, it is pretty decent of a phone but the OS can be a bit slower than others which I would say is because of the AI features being integrated hard. Great battery life and charging speed! My main complaint would be that the stock launcher has some delays and hangups and the external display work can be tweaked with. Overall fantastic phone and shouldn't be overlooked for flip phones, and with GrapheneOS on the horizon I'm excited.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Hi Alex11520, Thank you for sharing your detailed feedback! We’re glad to hear you’re enjoying your Motorola phone’s battery life, charging speed, and overall performance. We also appreciate your insights on the launcher and external display. This helps us understand what matters most to our users. It’s great to hear you’re excited about future possibilities with your device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Razr phones are awesome
on March 9, 2026
Posted by: Great phone
2nd Razr. newest is the 2025+.. Motorola did she still does make the best cellphone. Apple is way far behind.
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your new Moto Razr 2025+, and we appreciate your loyalty to Motorola. It’s great to know our flip phones continue to impress! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
BEST PHONE HANDS DOWN ON THE MARKET
on March 11, 2026
Posted by: k.l.d
Love love love!! Best phone on the market. I have a few colors already and collecting more.
Response from motorola.comBy Mitch, Motorola Customer Care, March 11, 2026
Thank you for the amazing feedback! We’re thrilled to hear how much you love your Motorola phone and that you’re enjoying collecting the different colors. Your support and enthusiasm mean a lot to us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com