Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Average customer rating
4
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
30
76%of customers recommend this product.
(
112 out of
148)
Customer Reviews for Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Customer Rating
5
Awesome external screen usefulness
on December 2, 2025
Posted by: nycseb
I really like my RAZR2023.
Best feature of all is its size - I nearly exclusively use the external display. It carries very well in my pocket.
It has been very reliable and all Android features have worked flawlessly in the ~18 months I have owned it. As accessory I bought a screen protector for the external screen which doesn't add much to its size.
Having switched from a BlackBerry, I am suddenly cool - its size is eye-catching.
Hinges and internal screen have been very solid too - just make sure to protect it from dust.
Best feature of all is its size - I nearly exclusively use the external display. It carries very well in my pocket.
It has been very reliable and all Android features have worked flawlessly in the ~18 months I have owned it. As accessory I bought a screen protector for the external screen which doesn't add much to its size.
Having switched from a BlackBerry, I am suddenly cool - its size is eye-catching.
Hinges and internal screen have been very solid too - just make sure to protect it from dust.
Response from motorola.comBy Carlos, Motorola Customer Care, December 3, 2025
Hi nycseb, Thank you for sharing your experience with the RAZR 2023! We’re delighted to hear how much you’re enjoying its compact design and the convenience of the external display—it’s great to know it fits your daily use so well. We’re also glad the device has remained reliable for you over the past 18 months and that the hinge and internal screen have held up strongly. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en
Written by a customer while visiting motorola.com
Customer Rating
5
I love it.
on November 24, 2025
Posted by: k_enn
So far, I love the Razr Ultra. The folding feature is great and makes it easy and convenient to carry in my pants pocket. The phone is quite customizable, with the ability to set different sounds for different notifications, and you can customize or add wallpapers. You can customize the external screen views also. Time will have to tell how well the folding screen holds up.
Response from motorola.comBy Mitch, Motorola Customer Care, November 25, 2025
Thank you for sharing your experience, K_enn. We’re thrilled to hear you’re enjoying the Razr Ultra and its folding design. It’s great to know that the customization options and external screen features are adding to your convenience. We’re confident you’ll continue to enjoy it, and we appreciate your feedback about the folding screen. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
MOST POWERFUL FOLDABLE
on November 24, 2025
Posted by: Jozzey
from Pennsylvania
I was looking for a foldable phone that has the power to do any you can throw at it. Battery, good quality for back and front selfies, amazing ecosystem. That's were Motorola wins all bases. This razor ultra is very fast since it's using the latest SnapDragon chip. Everything is buttery crisp. Motorola AI features gives you so many powerful tools to use. This phones feels so good in your hand and Motorola never cuts corner when it comes to style; there materials and color are top notch. If your looking for the most powerful foldable don't hesitate to check out the one and only Motorola Razr Ultra 2025. Amazing!!!!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 25, 2025
Hi Jozzey, Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the power, performance, and design of the Razr Ultra 2025. It’s great to know the Snapdragon chip, AI features, and overall build are making such a positive impact on your experience. We appreciate your support and are glad the Razr Ultra is exceeding your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Razo Ultra 25
on November 17, 2025
Posted by: Jp 64
So far so good, although I've only had it a few weeks. The flip is cool, but don't yet know the versatility/usefulness of the flip screen information. Seems hard to customize. I ended up with this primarily because I needed a model with high internal storage capacity and this one has it. I do like it's easy to carry being small on account of the folding ability. Remains to be seen how durable the folding primary screen is. You can see the fold area when holding at an angle, but not much at all straight ahead. Beyond that, not much different from my Edge +. Time will tell, but so far no issues.
Response from motorola.comBy Mitch, Motorola Customer Care, November 17, 2025
Hi Jp, Thank you for sharing such detailed feedback. We're glad to hear you're enjoying the compact design, storage capacity, and overall performance so far. The external display does offer customization options, though it may take a bit of exploring to find the setup that works best for you. As for durability, our foldable displays are engineered and tested for long-term use. We appreciate you giving the device a try and hope it continues to serve you well. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
LOVE THIS PHONE!
on November 10, 2025
Posted by: Ex-Apple User
from Austin, TX
I bought this phone about a month ago, and I LOVE it! I switched from iPhone because it seems Apple is just getting further behind and caring more about money than their customers now. I saw some good reviews on this phone, and since I had used their Droids for work when I was at Verizon, I thought I'd give it a go. No regrets! To put it into perspective, I had only ever owned an iPhone since the 3G. Moving data from the iPhone to the Razr wasn't great, but for me that was alright. I just decided to start over on contacts as I had collected over 800 since high school. lol. I was able to export only the ones I wanted to keep from iCloud, so no problem there. A few things I have had to get used to. There isn't a single photos app that shows ALL photos. If there is, it's confusing and doesn't actually pick up all photos. Google Photos is mostly for backing up photos you add to it directly. So some images will save to the device's files. There have been a few other things I have had to adjust to, but nothing that was too much to turn me away. They were just different. Overall, LOVE the phone. I love the outer screen, and find myself using it a lot unless I must open my phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 10, 2025
Hi Ex-Apple User, Thank you for sharing your experience! We’re thrilled to hear that you’re loving your Razr and enjoying features like the outer screen. We appreciate your feedback on moving data and managing photos, and it’s great to hear that the transition has been smooth overall. Your support means a lot to us, and we’re glad you chose Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Extremely Happy
on November 9, 2025
Posted by: IMTheresa
I've been using the razr ultra for a couple of months and could not be more pleased. So many apps work well on the external screen I rarely need to open it. The sound quality is great, the battery life is incredible, and it looks fantastic.
Response from motorola.comBy Mitch, Motorola Customer Care, November 10, 2025
Hi IMTheresa, Thank you for sharing your experience! We’re thrilled to hear that your Razr Ultra is exceeding your expectations, from the external screen convenience to the sound quality, battery life, and design. Your feedback means a lot, and we’re happy you’re enjoying your Motorola device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Moto hit a home run!
on November 8, 2025
Posted by: Patrick8844
I came from a Samsung Z flip 6 to the Moto Razr Ultra (or Plus) 2025 and this is night/day smoother than the Samsung and does so much more!!
Response from motorola.comBy Mitch, Motorola Customer Care, November 9, 2025
Hi Patrick8844, We’re thrilled to hear you’re enjoying your Moto Razr Ultra 2025 and that it’s exceeding your expectations! It’s great to know you’re noticing the smooth performance and features compared to your previous device. Thank you for sharing your experience and for choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Absolutely obsessed!
on November 7, 2025
Posted by: MuggleBornRaven
from Milwaukee, WI
I absolutely love this phone. It is my 1st non-iPhone since my BlackBerry Pearl. I will not be going back. I brag about this phone to everyone that asks about it. It is tough, pretty, and useful. I have dropped, kicked, sat on, & thrown this phone.
Not. A. Scratch! I haven't needed to buy any protective accessories. I can't express enough how much I'm obsessed with this phone. Plus, it fits in my tiny lady pockets.
Not. A. Scratch! I haven't needed to buy any protective accessories. I can't express enough how much I'm obsessed with this phone. Plus, it fits in my tiny lady pockets.
I would recommend this to a friend!
Response from motorola.comBy Mike, Motorola Customer Care, November 7, 2025
Thanks so much for sharing your experience, MuggleBornRaven. We love hearing how the Razr Ultra has won you over with its durability and style! If you ever have questions or want to connect with other fans, come join the official Motorola community here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com