Customer reviews from Samsung US
Samsung - Intercept Mobile Phone - Gray Steel (Sprint)
Average customer rating
2.9 out of 5
2.9
(460 Reviews)
Open Ratings Snapshot
Rating breakdown 460 reviews
5 Stars
69
4 Stars
121
3 Stars
64
2 Stars
85
1 Star
121
44%of customers recommend this product. 
(
189 out of 428
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Intercept Mobile Phone - Gray Steel (Sprint)
Customer Rating
1 out of 5
1
on August 4, 2011
Posted by: intrcpt
Constantly freezes and have to remove battery to restart.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: Did not meet expectations, constantly freezes, have to power down too often to reboot
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Piece of Junk!!! DO NOT BUY
on August 15, 2011
Posted by: Anonymous
Went through 3 of these phones in less than a year. Too many problems to list. Some of the frequent issues are that it sends random texts and phone calls, shuts off, freezes.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This is the worse phone i ever had
on August 19, 2011
Posted by: nene1172
from Atlanta, GA
Expertise:Expert
this phone by far is worse cell phone I ever had the phone freezes,the batterie had issues
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Horrible Phone
on November 12, 2011
Posted by: davboy101
from Illinois
Expertise:Intermediate
I got this phone brand new. At first I thought this phone was pretty cool but after a week I started to lose my patience. It took forever to boot the phone. Sometimes the phone goes so slow that it reboots when it is rebooting and I am NOT exaggerating. Battery life is very short. Whenever I listen to music the phone freezes up and I can't listen to music anymore. Just recently my phone just turned off and now it will not boot. It just stays on the Samsung logo. I even left it on for a day connected to a charger and it would still not boot. This is the worst phone that I have ever had.
Cons: Poor quality, very slow, lags, freezes
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Purchase a different phone
on January 5, 2012
Posted by: dredgman
Expertise:Expert
I bought this phone when it was first available through Virgin Mobile. It worked OK for a little while, but eventually became terrible unresponsive and laggy. The phone would freeze up for 30 seconds or more before becoming responsive again. There are better options on Virgin Mobile, and much much better options on Sprint.
Pros: Inexpensive
Cons: Poor quality, laggy interface
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
on January 7, 2012
Posted by: joscle
At first, I thought this phone was going to be great because it had a qwerty keyboard.... It is actually the worst phone on this planet. It is very slow and shuts down almost every time I try to use it.
Cons: Poor quality, Did not meet expectations, very slow
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
quirky at best
on January 9, 2012
Posted by: weakphone
from Rio Rancho, New Mexico
Expertise:Intermediate
Bought the phone, wanting to get into the droid market.....
Pros: Lightweight
Cons: Poor quality, battery replaced twice....hangs frequently, reboots on its own at random intervals, phone app hangs a lot
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
slow
on January 12, 2012
Posted by: ezdandme
from ohio
Expertise:Intermediate
it sometimes take 10 to15 minutes for the phone even to start up after I turn it on. Then it over heats easly, everything runs slow or freezes up, have to send texts 2 or 3 times before they go and the battery doesnt last long at all! very unhappy with it!
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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