Customer reviews from Samsung US
Samsung - Intercept Mobile Phone - Gray Steel (Sprint)
Average customer rating
2.9
(460 Reviews)
Rating breakdown 460 reviews
5 Stars
69
4 Stars
121
3 Stars
64
2 Stars
85
1 Star
121
44%of customers recommend this product.
(
189 out of
428)
Customer Reviews for Samsung - Intercept Mobile Phone - Gray Steel (Sprint)
Customer Rating
1
worst phone
on July 17, 2011
Posted by: cublover55
Expertise:Intermediate
This is probably the worst phone that i have ever had. not only does the battery not last but it doesnt even charge sometimes. I have had this phone for not even a year and this is my 4th phone because it keeps breaking. the screen freezes all the time. its super slow and most of the apps dont even work.
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
It's a OK phone
on July 18, 2011
Posted by: DiMpLeZ
from Baltimore
Expertise:Intermediate
So far I've had my Intercept for about 3 months its a ok phone.I definitely don't think i would have bought the phone for this price if i would have known i would have as many problems as i have already.The biggest one was the fact that my phone was cutting off by its self especially when i slid it down.I got sent a new phone (i was told to keep the battery from the old phone) an the problem still persisted.Turns out the battery was no good an i had to get a new one.I don't get how 3 month old BRAND NEW phone's battery goes up for no reason smh.Anyways other then that an problems with (virgin mobile about the phone) it seems to be a ok phone when its fully functioning.I still don't think now having used the phone an gotten use to it that the price it is is worthy of the product =/
Pros: Bright display, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Operates very slowly
on July 19, 2011
Posted by: fastpacedladie
from Knoxville, TN
Expertise:Intermediate
When I first received this phone it worked well. After a month I started having lots of problems with the phone taking around 5 minutes to power on, lagging, foreclosing everytime I tried to open up an app, dialing numbers that i didnt call and moving slowly from screen to screen. If I had to do it over again I would not purchase this phone ever again. Im a single mother and I needed the android apps to keep up with school but now i have to get a new phone because this one is just to slow andkeeps having so many problems.
Pros: Realistic color
Cons: Poor quality, Did not meet expectations, slow to start up
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
My phone is always freezing up and I have to reboot it all the time.
on July 19, 2011
Posted by: valleemom5
from Evansville. IN
I just bought it in January and I have already had to do one complete reset. I don't have that many apps on it. My phone should not mess up like this.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
I am in love with my phone...
on July 20, 2011
Posted by: VickiS
from Rockville, MD
Expertise:Intermediate
My phone is so cool. I'm a closet nerd, and I love seeing all the cool technology become reality. My favorite thing to do with my samsung intercept is loading it with movies for the kids to enjoy when they are restless.
My biggest frustration is that I can't get audiobooks to make any sense on it. I have a huge hearing problem and I have headphones on all the time listening to books. I haven't quite figured out how to get the books to load properly in sequence, so the books play out of order! :( Makes me so mad that I have to also carry around an MP3 player.
I also dislike how hot my phone gets when I'm using any type of Map/GPS feature. I wish there were a simplified way to marry the hardware and software together without them getting so hot and bothered! :(
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, mp4 quality is incredible!, available app's unlimited, wireless and 3g connections are fantastic
Cons: audiobooks don't work properly, gets too hot on gps/map mode
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The good and the bad
on July 20, 2011
Posted by: SHOELOVERRR
The phone looks nice and is a good size, but it does black out once in a while. Also the screen will freeze up. I thought the phone would perform better, but overall it was a let down. When I want to turn it on it'll take minutes sometimes before my home screen comes up. Also sometimes it'll give me a really hard time when i want to switch screens or when trying to make a call. The phone has too many kinks in it.
Pros: Built-in speakers, Bright display, Lightweight
Cons: Poor quality, Did not meet expectations
Features
3
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
This product gets warm.
on July 22, 2011
Posted by: Muddy
Expertise:Beginner
Functions take some time getting on to. Touch screen seems too sensitive at times and hard to register at others. Having a great deal of trouble location USB drivers for the Droid system for Windows XP.
Pros: Built-in speakers, Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
on July 26, 2011
Posted by: LizzieC77
from Tampa, FL
Expertise:Intermediate
Not a bad little phone. I don't like that you have to restart it every now and then for things to update. That gets to be very annoying. The touchscreen tends to not work well if your fingertips are dry, as well. Other than that, it's a great phone.
Pros: Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US